150 Eglinton Ave. East, Suite 308
Toronto, ON M4P 1E8
President & CEO: Dee Diaz
Board Chair: Lynda Rose

Charitable Reg. #:13374 0316 RR0001


Ci's Star Rating is calculated based on the following independent metrics:

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Audited financial statements for current and previous years available on the charity’s website.



Grade based on the charity's public reporting of the work it does and the results it achieves.



The demonstrated impact per dollar Ci calculates from available program information.


Charity's cash and investments (funding reserves) relative to how much it spends on programs in most recent year.



For a dollar donated, after overhead costs of fundraising and admin/management (excluding surplus) 76 cents are available for programs.

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About Look Good Feel Better:

Founded in 1992, Look Good Feel Better (LGFB) aims to address the emotional and psychological health of women with cancer. LGFB argues that cancer care should treat an entire person, which includes mental well-being in addition to physical health. The charity states that 67% of cancer patients report major concerns with body image and appearance changes. Moreover, 25% of patients feel that emotional support is neglected in cancer care, compared to 3% of patients who feel physical care is lacking. Look Good Feel Better provides free beauty workshops and self-care products to support Canadian women with cancer. Since founding, LGFB states that it has helped 250,000 women at 110 hospitals and care sites.

Look Good Feel Better provides workshops as its main program. LGFB states that it offers not only tools and instruction in its beauty workshops, but also a sense of community for women with cancer. The charity runs its workshops using a volunteer team of cosmetic professionals, who provide guidance on skincare, wig selection, and makeup techniques. In F2019, LGFB reported that 1,216 volunteers hosted 1,143 beauty workshops. It states that 7,031 women attended these workshops in F2019, down from 7,328 women in the year before.

For women unable to attend a workshop, LGFB also offers copies of its Signature Steps Guide. LGFB’s Signature Steps refer to the guiding stages of its beauty workshop programs. These steps include skincare and makeup, hair alternatives, and additional care such as nails or oral health. Look Good Feel Better estimates that it helps around 10,000 Canadian women each year.

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Results and Impact

Ci has rated Look Good Feel Better as Low impact based on demonstrated social impact per dollar spent.

Look Good Feel Better surveys its clients before and after attending its workshop programs. In F2019, it reported that 94% of women felt confident after attending the program, compared to only 52% prior to the workshop. Furthermore, 98% of participants said they would recommend the workshops to other women with cancer.

While Ci highlights these key results, they may not be a complete representation of Look Good Feel Better’s results and impact.

Impact Rating: Low

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Look Good Feel Better is a medium-sized charity, with donations and special events revenue of $2.6m in F2019. It received $4.9m in goods in-kind, consisting of cosmetic products from corporate donors and donated media, representing 65% of total revenues. Administrative costs are 4% of revenues (less investment income) and fundraising costs are 20% of donations and special events, including donated goods in-kind. This results in total overhead spending of 24%. For every dollar donated to the charity, 76 cents go to the cause. This falls within Ci’s reasonable range for overhead spending. 

Look Good Feel Better has $1.4m in total funding reserves, which could cover 85% or 10 months of annual program costs.

This charity report is an update that has been sent to Look Good Feel Better for review. Changes and edits may be forthcoming.

Updated on August 6, 2020 by Eric Zhao.

Financial Review

Financial Ratios

Fiscal year ending December
Administrative costs as % of revenues 4.4%4.9%6.6%
Fundraising costs as % of donations 19.9%27.4%21.8%
Total overhead spending 24.3%32.3%28.4%
Program cost coverage (%) 85.3%99.5%66.1%

Summary Financial Statements

All figures in $000s
Donations 806831541
Goods in kind 4,9032,7802,672
Special events 1,7471,5001,618
Investment income 67(9)62
Total revenues 7,5235,1024,893
Program costs 1,6441,4721,925
Donated goods exp 3,9771,8672,054
Administrative costs 328251317
Fundraising costs 1,4851,4011,054
Total spending 7,4344,9915,350
Cash flow from operations 89112(457)
Capital spending 43314
Funding reserves 1,4031,4641,272

Note: Ci adjusted for goods in-kind from the charity's financial notes, backing them out of donations to report them separately. The charity reported its donated goods used in programs directly to Ci, which were removed from program costs. These amounts were $4.0m in F2019, $1.9m in F2018, and $2.1m in F2017. Ci included donated goods in-kind when calculating the charity’s fundraising ratio. Ci reported unrealized gains (losses) as investment income rather than expenses, affecting total revenues and expenses by $51k in F2019, ($21k) in F2018, and ($82k) in F2017. Ci reported investment income net of investment management fees, affecting total revenues and expenses by ($6k) in F2019, ($6k) in F2018, and ($8k) in F2017.

Salary Information

Full-time staff: 7

Avg. Compensation: $142,137

Top 10 staff salary range:

$350k +
$300k - $350k
$250k - $300k
$200k - $250k
$160k - $200k
$120k - $160k
$80k - $120k
$40k - $80k
< $40k

Information from most recent CRA Charities Directorate filings for F2019

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Comments & Contact

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Charity Contact

Website: www.lgfb.ca
This email address is being protected from spambots. You need JavaScript enabled to view it. Tel: 647-776-5111