Ronald McDonald House Charities Southwestern Ontario

741 Base Line Road East
London, ON N6C 2R6
CEO: Tracey Keighley-Clarke
Board Chair: Mike Malleck

Charitable Reg. #:11915 8806 RR0001


Ci's Star Rating is calculated based on the following independent metrics:

[Charity Rating: 4/5]



Audited financial statements for current and previous years available on the charity’s website.



Grade based on the charity's public reporting of the work it does and the results it achieves.



The demonstrated impact per dollar Ci calculates from available program information.


Charity's cash and investments (funding reserves) relative to how much it spends on programs in most recent year.



For a dollar donated, after overhead costs of fundraising and admin/management (excluding surplus) 68 cents are available for programs.

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About Ronald McDonald House Charities Southwestern Ontario:

Founded in 1985, Ronald McDonald House Charities Southwestern Ontario (RMHC-SWO) provides affordable accommodations for families of sick children who must travel to receive medical care at hospitals in London and Windsor. Research shows that when families can remain physically close to their children during treatment, it alleviates stress, improves sleep quality, and helps families focus on the needs of their children. The charity is formally known as Southwestern Ontario Childrens Care Inc. RMHC-SWO is one of 12 Ronald McDonald House Chapters in Canada that operate 15 Ronald McDonald Houses, 17 Family Rooms and one Care Mobile across the country. RMHC-SWO is part of a global system of Ronald McDonald House Charities that operate 376 programs in 45 countries around the world. 

Ronald McDonald House Charities Southwestern Ontario runs two Houses and one Family Room. In total, RMHC-SWO helped 4,605 families in F2019. RMHC-SWO provided 16,534 overnight stays with an average length of stay of 15 nights. Based on total operating costs of $2.9m (excluding amortization), the average cost per bed night was $177. Two-parent families typically account for three-quarters of bed nights (single parent families make up the remainder). Most families have one or two children.

RMHC-SWO’s London House received 67% of program costs in F2019. It is located 165 steps from London Children’s Hospital, allowing parents to remain close to their children receiving treatment. The House has 34 private bedrooms. Besides London Children’s Hospital, it is also close to University Hospital and St. Joseph’s Hospital. Eligible families must live at least 40 km from the House and be referred by the hospital where their child (aged 19 or younger) is receiving treatment. 

RMHC-SWO’s Windsor House was 27% of program costs in F2019. It is located within Windsor Regional Hospital and is the first Canadian House located within a hospital. Being within the hospital is particularly important for families of children receiving care in the neonatal intensive care unit (NICU). These infants often receive round-the-clock care. Being able to reside within the hospital helps parents stay close to their child throughout treatment, particularly for NICU patients who require frequent feedings. The House has seven private bedrooms, with two meant for short stays. Eligible families must be referred by Windsor Regional Hospital. A Day Pass program runs within the Windsor House to provide programming similar to the London Family Room. In F2019, there were 5,469 visits to the day pass program by 858 unique families, who used the space for daytime naps, shower access, laundry services, and food and beverages.

Both Houses ask families to contribute $12 per night, although eligibility does not depend on this contribution. In F2019, 2,147 families stayed at the London and/or Windsor House. Based on total House costs, RMHC-SWO spent (on average) $1,058 per family who stayed in a House.

RMHC-SWO’s London Family Room was 6% of program costs in F2019. It is located on the sixth floor of London Children’s Hospital. The Room is open from 9am to 9pm every day. It also has three private bedrooms for overnight stays, available for families with a medical referral. In F2019, the Room had 49,151 visits and the charity added trundle beds in each bedroom to double the sleeping capacity, based on feedback received from families. 2,458 families used the Room in F2019, accounting for 53% of total families served during the year. 1,886 showers were taken, 1,934 loads of laundry done, and over 4,500 pots of coffee served. 

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Results and Impact

Ronald McDonald House Charities Southwestern Ontario undergoes an annual economic impact evaluation by RBC. The most recent 2018 impact report states that RMHC-SWO provided $4.3 million in cost savings for families in F2018. 13,738 bed nights provided by the London House saved families $3.8 million. 1,588 bed nights at the Windsor House saved families $362,845. The London Family Room saved families (who used private bedrooms) an additional $174,020. This analysis accounts for daily cost savings based on the number of kids per family, reductions in monthly financial burdens, and incremental positive impacts on family savings.

Charity Intelligence has not yet measured the demonstrated impact for Ronald McDonald House Southwestern Ontario. 

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Ronald McDonald House Charities Southwestern Ontario is a medium-sized charity that received $2.9m in donations and special events fundraising in F2019. Administrative costs are 11% of revenues (excluding investment income) and fundraising costs are 21% of Canadian donations and special events fundraising. For every dollar donated, 68 cents go to the cause, which is within Ci’s reasonable range for overhead spending. 

RMHC-SWO has $7.3m in funding reserves, which can cover annual program costs at the current level for 3.8 years.

In F2017, RMHC-SWO changed its fiscal year-end from August to December. The F2017 analysis is for a 16-month period. The program cost coverage ratio for F2017 has been adjusted to reflect 12 months of program spending.

This report is a new profile that was sent to Ronald McDonald House Charities Southwestern Ontario for review. 

Profile posted on August 19, 2020 by Katie Khodawandi.

Financial Review

Financial Ratios

Fiscal year ending December
Administrative costs as % of revenues 10.7%9.7%8.8%
Fundraising costs as % of donations 21.4%21.1%22.4%
Total overhead spending 32.1%30.8%31.2%
Program cost coverage (%) 380.2%334.7%440.0%

Summary Financial Statements

All figures in $s
Donations 1,815,8211,586,1282,275,460
Fees for service 510,258488,843701,827
Special events 1,123,3021,095,9351,175,354
Investment income 494,376(198,455)216,632
Other income 6,9646,99512,402
Total revenues 3,950,7212,979,4464,381,675
Program costs 1,929,5931,959,3562,120,864
Administrative costs 369,555307,902365,705
Fundraising costs 628,721566,162773,607
Total spending 2,927,8692,833,4203,260,176
Cash flow from operations 1,022,852146,0261,121,499
Capital spending 335,656488,158181,070
Funding reserves 7,336,9466,557,3696,998,193

Note: As a non-cash item, amortization of capital assets ($499k in F2019, $537k in F2018, and $497k in F2017) has been removed from program costs. Fundraising costs associated with special events have been reported in total fundraising costs, and the associated revenues reported gross in special events fundraising. This adjustment increased total revenues and expenses by $133k in F2019, $152k in F2018, and $251k in F2017. Special events revenues from community sponsored events (for which the charity is not responsible for associated costs) reported net in the financial statements ($536k in F2019, $530k in F2018, and $577k in F2017) are also included in special events fundraising. 

Salary Information

Full-time staff: 24

Avg. Compensation: $54,583

Top 10 staff salary range:

$350k +
$300k - $350k
$250k - $300k
$200k - $250k
$160k - $200k
$120k - $160k
$80k - $120k
$40k - $80k
< $40k

Information from most recent CRA Charities Directorate filings for F2018

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Comments & Contact

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Charity Contact

This email address is being protected from spambots. You need JavaScript enabled to view it. Tel: 519-685-3232 ext. 2511