636 Kennedy Road
Scarborough, ON M1K 2B3
Executive Director: Janice Hayes
President: Doug Harris

Charitable Reg. #:12620 7786 RR0001


Ci's Star Rating is calculated based on the following independent metrics:

[Charity Rating: 2/5]


Audited financial statements available only upon request.



Grade based on the charity's public reporting of the work it does and the results it achieves.



The demonstrated impact per dollar Ci calculates from available program information.


Charity's cash and investments (funding reserves) relative to how much it spends on programs in most recent year.



For a dollar donated, after overhead costs of fundraising and admin/management (excluding surplus) 74 cents are available for programs.

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About YouthLink:

Founded in 1914, YouthLink seeks to highlight and develop the strengths and dreams of youth to improve the health and well-being of all who live in Scarborough. YouthLink has reinvented itself over 105 years. It began providing programs in Scarborough in 1983 through a field office. With Scarborough’s rapid growth and rapid increase in poverty, YouthLink relocated to Scarborough to respond to the extreme lack of services for youth in this community. The poverty rate in Scarborough is 27%, with about 22,000 Scarborough youth living in poverty.

YouthLink runs a hub of community programs through seven facilities in Scarborough: it runs the Pathways to Education program for 380 students, a What’s Up walk-in mental health counselling service for youth, supportive co-op housing, a homeless youth shelter, and other programs for youth and families. For the female’s residential home, where girls up to age 18 receive supportive housing and counselling, Skylark handles all applications. This program seeks to help girls build the foundation for independent living. YouthLink is an anchor agency for United Way Toronto.

During 2017, 8,711 youths got services through YouthLink, a 31% increase over 2016. Each youth had, on average, 11.6 contacts with YouthLink compared with 15.4 average contacts in 2016. YouthLink is accredited with Canadian Centre for Accreditation, as are many social service providers, and also accredited with Children’s Mental Health Ontario.

Recent News: In March 2019, YouthLink opened its new co-ed youth transitional home and emergency shelter. It has 10 emergency shelter beds and 41 transition long-term beds. This is Scarborough’s first and only youth homeless shelter. It is unique within Toronto as it has a dog kennel. For many homeless youths, dogs are security, body heat, and a great source of companionship. Many young people living on the streets would not use shelters as it means leaving their dog alone. Scarborough’s new shelter allows youth to come in, get supports and services with their dog. For youth staying in transition rooms, dogs can sleep in the same room. In 2021 YouthLink reports its youth shelter is full.

The Scarborough shelter is modeled on breaking the cycle of homelessness with individual rooms rather than dormitories and wrap-around services rather than pushing homeless people out first thing in the morning. Youthlink’s services for homeless youth include counselling, life skills, schooling, trade skills training, and drug addiction rehab. YouthLink estimates there are more than 1,000 homeless youths in Scarborough. For more, CBC’s New homeless shelter for youth in Scarborough.

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Results and Impact

Results and impact: No recent results or impact reporting found in YouthLink’s annual report or website.


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In F2020, YouthLink received $3.1m in donations and $4.3m in government funding.  YouthLink’s audited financial statements do not disclose activity-based costing, namely how much is spent on programs, management/admin, and fundraising. Ci has used the information provided in YouthLink's regulatory filing. This information is not independently verified.

YouthLink reports administrative costs of 18% of total revenues and fundraising costs of 9%. In total, YouthLink spends 26% on overhead. For every dollar donated, 74 cents go to the cause which is within Ci’s reasonable range. 

YouthLink has $1.6 million in cash as gross funding reserves. Of this $19k is donor endowed.  In F2020 YouthLink bought $1.0m of land, financed with a mortgage. As such, YouthLink's net funding reserves are $0.5m that cover its program costs for one month. 

YouthLink has spent $7.1m in capital expenditures over the last three years to open up its new transitional and homeless shelter for youth and other building improvements. 

Financial Review

Financial Ratios

Fiscal year ending March
Administrative costs as % of revenues 17.8%17.2%19.2%
Fundraising costs as % of donations 8.6%4.0%3.0%
Total overhead spending 26.3%21.2%22.2%
Program cost coverage (%) 9.2%27.5%15.9%

Summary Financial Statements

All figures in $000s
Donations 3,0983,8802,775
Government funding 4,3303,2992,787
Business activities (net) 30417339
Investment income 31287
Other income 658891
Total revenues 7,8287,4685,700
Program costs 5,6174,5664,866
Administrative costs 1,3841,2811,091
Fundraising costs 26615684
Other costs 53530
Total spending 7,3196,0576,041
Cash flow from operations 5081,412(341)
Capital spending 1,960(16)3,900
Funding reserves 5371,274772

Note: YouthLink defers donations and funding for its capital projects. Charity Intelligence shows these donations for YouthLink's buildings when they are received. YouthLink received $275k in donations in F2020 and $1.3m in F2019 for its capital projects. Charity Intelligence has included these amounts in YouthLink's revenues and removed the amortization of these donations: $475k in F2020 and $185k in F2019. Charity Intelligence has removed non-cash amortization costs from YouthLink's program spending. This reduces program costs by $637k in F2020 and $331k in F2019. Charity Intelligence shows interest costs separately. Charity Intelligence assumes interest charges/mortgage payments are included with general and admin costs. This reduces YouthLinks reported admin costs by $53k in both F2020 and F2019. YouthLink has a donor-endowed fund of $19k. There were no distributions from this endowed fund nor interest income (losses) in F2020 and F2019.  

Salary Information

Full-time staff: 61

Avg. compensation: $69,114

Top 10 staff salary range:

$350k +
$300k - $350k
$250k - $300k
$200k - $250k
$160k - $200k
$120k - $160k
$80k - $120k
$40k - $80k
< $40k

Information from most recent CRA Charities Directorate filings for F2020

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Comments & Contact

Comments added by the Charity:

No comments have been added by the charity.

Charity Contact

Website: www.youthlink.ca
This email address is being protected from spambots. You need JavaScript enabled to view it. Tel: 416.967.1773


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Charitable Registration Number: 80340 7956 RR0001