186 Spadina Avenue, Units 1-5
Toronto, ON M5T 3B2
President & CEO: Duke Chang
Board Chair: Anita Ferrari

Charitable Reg. #:89566 8417 RR0001


Ci's Star Rating is calculated based on the following independent metrics:

[Charity Rating: 5/5]



Audited financial statements for current and previous years available on the charity’s website.



Grade based on the charity's public reporting of the work it does and the results it achieves.



The demonstrated impact per dollar Ci calculates from available program information.


Charity's cash and investments (funding reserves) relative to how much it spends on programs in most recent year.



For a dollar donated, after overhead costs of fundraising and admin/management (excluding surplus) 99 cents are available for programs.

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About CanadaHelps:

CanadaHelps is a five-star charity. It has an above average results reporting score, is fully financially transparent and spent less than one percent of donations on overhead costs.

Founded in 2000, CanadaHelps simplifies giving with its online platform for donations. Its website helps donors send funds to charities of their choice. It also stores donation receipts. CanadaHelps also provides charities with fundraising platforms and donor management tools. CanadaHelps receives cash donations and donated securities on behalf of charities across Canada. To cover its costs, it distributes the funds to charities for a processing fee of between 2% (security donations over $100k) and 4% (one-time donations).

In F2022 CanadaHelps gave out $420.6m in donations. Since 2000, CanadaHelps reports that it has raised over $2 billion. In F2022, Canadians donated to more than 30,455 charities through CanadaHelps.

CanadaHelps helps charities by streamlining the donation process and reducing overhead costs. It offers customizable donation forms, ticketed event pages, peer-to-peer fundraising, and monthly donation options. CanadaHelps also reports that in F2022, it had 1,393 new charity partners. In F2020, CanadaHelps launched its Donor Management System (DMS). The system stores donor data and helps charities track patterns in donations. As of F2022, 591 charities are using DMS. CanadaHelps hosts free webinars to help charities improve their online fundraising. In F2022, more than 1,216 fundraising professionals attended their webinars.

CanadaHelps aims to help Canadians donate with ease. It also aims to engage more people in charitable giving. In F2022, CanadaHelps launched United for Change, the new website for the Cause Funds initiative. The Cause Funds initiative encourages more young people to donate to charity. In F2022, Cause Funds received $858k in donations. In F2022, five new Cause Funds were launched: the Period Equity Fund, the International Covid-19 Relief Fund, the Ukraine Emergency Relief Fund, the Climate Change Policy Fund and the Land and Food Justice Fund. CanadaHelps launched a new annual campaign: Make It Monthly. Its aim is to help charities have monthly donors and have a consistent source of funding. CanadaHelps also publishes an annual Giving Report to provide data on Canada’s charitable sector.

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Results and Impact

In F2022, 1.2 million donors used CanadaHelps, for a total of 3.2 million donations. The total funds raised were $437.4m, and $70.3m were donated monthly.

While Ci highlights these key results, they may not be a complete representation of CanadaHelps’ results and impact.

This charity is not yet rated on impact (n/r).

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CanadaHelps received $437.4m in donations in F2022, up 45% from $301.4m in F2020. In F2022, CanadaHelps distributed $420.6m in donor-designated grants, compared to $280.1m in F2020.

CanadaHelps' audited financial statements do not disclose activity-based costing. Charity Intelligence has used its information filed in its annual T3010 return for cost allocations. Administrative costs are less than 1% of revenues and fundraising costs as a percentage of donations are virtually zero. Nearly all dollars donated go to the cause.

This is not within Ci's reasonable range for overhead spending, which is between 65 and 95 cents. However, given the low-cost nature of this charity, this likely does not raise any concerns about understated overhead costs.

CanadaHelps has $4.6m in reserve funds. These are CanadaHelps’ cash and investments. With its current reserve funds, the charity can cover 28% or about 3 months of program costs.

Charity Intelligence has sent this update to CanadaHelps for review. Changes and edits may be forthcoming.

Updated on June 9, 2023 by Alessandra Castino.

Financial Review

Financial Ratios

Fiscal year ending June
Administrative costs as % of revenues 0.5%0.4%0.4%
Fundraising costs as % of donations 0.0%0.0%0.0%
Total overhead spending 0.5%0.4%0.4%
Program cost coverage (%) 28.2%40.1%28.9%

Summary Financial Statements

All figures in $000s
Donations 437,380404,563301,449
Goods in kind 0022
Fees for service 1,172494237
Investment income 1078083
Other income 422358325
Total revenues 439,080405,496302,115
Program costs 16,48311,9818,721
Donor-designated donations 420,630391,822280,060
Administrative costs 2,2871,7561,166
Fundraising costs 766361
Total spending 439,476405,623290,007
Cash flow from operations (396)(127)12,109
Capital spending 1,4642,050811
Funding reserves 4,6494,8062,524

Note: To report on a cash basis, Ci adjusted donor-designated funds by changes in contributions due to charities. This affected grants and expenses by $1.9m in F2022, $4.4m in F2021, and ($8.8m) in F2020. Ci adjusted for deferred donations which affected revenues by $528k in F2022, $82k in F2021 and $14k in F2020. Ci reported program, administrative, and fundraising costs from the charity’s T3010 filings with the CRA and removed amortization on a pro-rata basis.

Salary Information

Full-time staff: 108

Avg. compensation: $87,528

Top 10 staff salary range:

$350k +
$300k - $350k
$250k - $300k
$200k - $250k
$160k - $200k
$120k - $160k
$80k - $120k
$40k - $80k
< $40k

Information from most recent CRA Charities Directorate filings for F2022

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Comments & Contact

Comments added by the Charity:

Please see our Annual 2023 "The Giving Report" for the most comprehensive assessment of the state of giving in Canada. 
Please see our pages for Giving Tuesday resources, which in Canada is sponsored by CanadaHelps each fall, and similarly, The Great Canadian Giving Challenge, sponsored each June.
And for those interested in cause funds, our Unite for Change website will introduce you to curated options to support change by causes.

Charity Contact

Website: www.canadahelps.org
This email address is being protected from spambots. You need JavaScript enabled to view it. Tel: 416-628-6948


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Charitable Registration Number: 80340 7956 RR0001