2020 Dundas St.
Vancouver, BC V5L 1J4
Board Chair: Marilyn Bergen
Board Vice-Chair: Carol Crow

Charitable Reg. #:13710 9807 RR0001


Ci's Star Rating is calculated based on the following independent metrics:

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Audited financial statements available only through official request for information from Charities Directorate.



Grade based on the charity's public reporting of the work it does and the results it achieves.



The demonstrated impact per dollar Ci calculates from available program information.


Charity's cash and investments (funding reserves) relative to how much it spends on programs in most recent year.



For a dollar donated, after overhead costs of fundraising and admin/management (excluding surplus) 93 cents are available for programs.

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About Quest Food Exchange:

Founded in 1992 as Quest Outreach Society, Quest Food Exchange (Quest) began when a youth group started delivering sandwiches to homeless people in downtown Vancouver. Quest aims to “reduce hunger with dignity, build community and foster sustainability.” The charity works in collaboration with suppliers to provide affordable food to individuals facing food insecurity in British Columbia. The charity takes an environmentally-conscious approach to food redistribution to ensure excess food is allocated efficiently to those in need. Quest is based in Vancouver. 

While not open to the general public, Quest Food Exchange gives individuals who are low-income, have a disability, or are on an old-age pension, the opportunity to choose food that suits their needs in a grocery market environment. In F2017, Quest reported having 245,105 client visits at its three Not-for-Profit Grocery Markets. In F2017, Quest reports to also have provided 2,500 students in five inner-city schools in BC with healthy snacks during the school year. 

Since 2008, Quest reports seeing 1,730,340 client visits and donating $67.2m worth of food and household supplies.  

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Results and Impact

Quest Food Exchange reports that as a result of its redistribution program, approximately 933 tonnes of surplus food were diverted from landfill sites in F2017. This also translates to saving approximately 46 tonnes of greenhouse gasses from entering the earth’s atmosphere in F2017. Since 2008, Quest Food Exchange eliminated 554,972 metric tonnes of greenhouse gases from the environment by diverting food from landfills.  

Charity Intelligence has given Quest Food Exchange an Average impact rating based on demonstrated impact per dollar spent.

Impact Rating: Average

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Quest Food Exchange is a Large charity, receiving monetary donations of $2.2m in F2017. Additionally, the charity received donated food and equipment worth $8.3m in F2018. Administrative costs are 6% of total revenues, and reported fundraising costs are 1% of total donations. For every dollar donated to the charity, 93 cents go towards its program, which is within Ci’s reasonable range for overhead spending. Quest Food Exchange has total funding reserves of $532k. Excluding the cost of donated food and equipment, Quest Food Exchange’s funding reserves can cover program costs for just less than one month. 

This report is an update that was sent to Quest Food Exchange for review. Changes and edits may be forthcoming.  

Updated July 16, 2019 by Caroline McKenna. 

Financial Review

Financial Ratios

Fiscal year ending August
Administrative costs as % of revenues 6.1%3.9%3.7%
Fundraising costs as % of donations 1.2%1.0%1.1%
Total overhead spending 7.4%5.0%4.8%
Program cost coverage (%) 5.4%6.0%3.7%

Summary Financial Statements

All figures in $s
Donations 2,207,7442,189,3941,989,688
Goods in kind 8,300,0188,348,5588,701,058
Government funding 37,13475,12575,058
Other income 6,7277295,224
Total revenues 10,551,62310,613,80610,771,028
Program costs 1,549,1881,674,4881,642,921
Grants 8,300,0188,348,5588,701,058
Administrative costs 646,966414,751394,655
Fundraising costs 27,32222,76821,956
Total spending 10,523,49410,460,56510,760,590
Cash flow from operations 28,129153,24110,438
Capital spending 0411,02940,250
Funding reserves 532,095596,617380,343

Note: Ci did not include amortization of deferred capital contributions, decreasing total revenues by $133k in F2017, $67k in F2016, and $42k in F2015. Ci included the value of in-kind food donations and equipment donations received in donated goods in kind and in grants, increasing total revenues and expenses by $8.2m in F2017, $8.3m in F2016, and $8.7m in F2015. Ci obtained the administrative and fundraising costs from the charity's T3010 filing with the CRA. 

Salary Information

Full-time staff: 25

Avg. Compensation: $41,749

Top 10 staff salary range:

$350k +
$300k - $350k
$250k - $300k
$200k - $250k
$160k - $200k
$120k - $160k
$80k - $120k
$40k - $80k
< $40k

Information from most recent CRA Charities Directorate filings for F2018

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Comments & Contact

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Charity Contact

Website: www.questoutreach.org
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