Street Health
STAR RATINGCi's Star Rating is calculated based on the following independent metrics: |
✔+
FINANCIAL TRANSPARENCY
Audited financial statements for current and previous years available on the charity’s website.
A-
RESULTS REPORTING
Grade based on the charity's public reporting of the work it does and the results it achieves.
Good
DEMONSTRATED IMPACT
The demonstrated impact per dollar Ci calculates from available program information.
NEED FOR FUNDING
Charity's cash and investments (funding reserves) relative to how much it spends on programs in most recent year.
84%
CENTS TO THE CAUSE
For a dollar donated, after overhead costs of fundraising and admin/management (excluding surplus) 84 cents are available for programs.
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OVERVIEW
About Street Health:
Street Health is a top-rated, 5-star charity. It has an A- results reporting grade, which is above average, and a Good impact rating. Its overhead costs are within Ci’s reasonable range and it has reserve funds to cover its annual program costs for a year and one month.
Founded in 1986, Street Health works to improve the health and well-being of the homeless and under-housed population in Toronto. People experiencing homelessness lack access to health care and social services. Street Health’s programs aim to address this lack. Street Health runs five main programs: Mental Health, Harm Reduction, Nursing, Overdose Prevention Site, and Access and Access and Storing Identification. In the fiscal year ending March 2024 (F2024), Street Health reported 26,000 contacts with clients in the community.
A Charity Intelligence 2023 Top 100 Rated Charity
Mental Health was 36% of program spending in F2024. The program provides support for people living with mental health challenges who are homeless or precariously housed. Clients are assigned a worker to support them in accessing and maintaining basic needs. In F2024, there were 10,462 nursing and mental health client contacts by 968 clients.
Harm Reduction was 28% of program spending in F2024. Harm reduction staff support marginalized populations who may avoid healthcare providers. Outreach Teams distribute sterile drug use equipment, naloxone, and condoms. In F2024, 3,837 community members engaged with harm reduction outreach workers. Street Health also offers Drop-In Programs. Drop-ins provide food, personal care, hygiene and harm-reduction supplies, and information referrals. They reduce isolation and build community connections. In F2024, Street Health hosted 144 harm reduction drop-ins.
Nursing was 15% of program spending in F2024. The Nursing program provides primary care to people who are homeless, under-housed, and street-involved. Clients do not need a health card.
Overdose Prevention Site (OPS) was 11% of program spending in F2024. OPS provides a safe and hygienic environment for people to consume drugs under supervision. OPS also provides referrals to Street Health’s healthcare and social services and external supports clients may need. In F2024, there were 1,891 OPS client visits with 196 referrals to health services.
Access and Storing Identification (ID Services) was 9% of program spending in F2024. ID Services helps people get an Ontario Health Card. It also helps them apply for a birth certificate or proof of legal status. These documents support an application for a social insurance number. The ID Safe program provides secure storage for ID documents and an address for mail delivery. In F2024, there were 4,255 ID Safe client visits and 2,640 pieces of ID processed.
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Results and Impact
In 2022, Street Health conducted a client survey in which 211 clients provided feedback on its programs. The survey found that:
95% of respondents would recommend Street Health to family and friends.
88%: Street Health Services met my needs.
86%: Staff are available to help when I’m in need.
86%: Overall, my health and well-being have improved.
In F2024, Street Health reported 42 suspected overdoses reversed.
While Ci highlights these key results, they may not be a complete representation of Street Health’s results and impact.
Charity Intelligence has given Street Health a Good impact rating based on demonstrated social impact per dollar spent.
Impact Rating: Good
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Finances
Charity Intelligence has not yet updated the finances for Street Health for the year ending March 2024 (F2024). This is because the numbers Street Health reports for administrative and fundraising costs in its audited financial statements are materially different from the numbers it reports on its T3010 filing with the CRA. Street Health’s T3010 filing for F2024 is not yet available on the CRA’s website.
Street Health received $3.5m in donations in F2023. $1.5m of donation revenue was recorded in the audited financial statement as other agency contributions. It is unclear what other agency contributions consist of. Street Health received $1.7m in government funding (36% of total revenue) in F2023. Administrative costs are 13% of total revenue (excluding investment income) and fundraising costs are 3% of donations. Overhead spending is 16%, which is within Ci’s reasonable range. For every dollar donated, 84 cents are available for the cause. In F2023, Street Health spent $4.2m (88% of total revenue) on its programs.
In F2023, Street Health had a deficit of $164k and reported no spending on capital expenditures.
At the end of F2023, Street Health had $4.5m in reserve funds. This could cover 108% or a year and one month of its annual program costs.
This charity report is an update that has been sent to Street Health for review. Changes and edits may be forthcoming.
Updated on June 28, 2024 by Thea Clark.
Financial Review
Fiscal year ending March
|
2023 | 2022 | 2021 |
|---|---|---|---|
| Administrative costs as % of revenues | 12.5% | 9.9% | 10.4% |
| Fundraising costs as % of donations | 3.1% | 3.8% | 4.1% |
| Total overhead spending | 15.6% | 13.7% | 14.5% |
| Program cost coverage (%) | 107.9% | 127.3% | 129.4% |
Summary Financial StatementsAll figures in $s |
2023 | 2022 | 2021 |
|---|---|---|---|
| Donations | 3,497,727 | 3,175,913 | 2,278,985 |
| Government funding | 1,698,790 | 1,847,089 | 2,710,699 |
| Investment income | (336,328) | 29,997 | 383,107 |
| Other income | (119,784) | 270,054 | 278,305 |
| Total revenues | 4,740,405 | 5,323,053 | 5,651,096 |
| Program costs | 4,161,226 | 3,791,659 | 3,127,166 |
| Administrative costs | 633,129 | 522,504 | 550,012 |
| Fundraising costs | 109,779 | 120,319 | 93,049 |
| Total spending | 4,904,134 | 4,434,482 | 3,770,227 |
| Cash flow from operations | (163,729) | 888,571 | 1,880,869 |
| Capital spending | 0 | 0 | 0 |
| Funding reserves | 4,490,703 | 4,828,587 | 4,047,497 |
Note: ADMINISTRATIVE AND FUNDRAISING COSTS: Ci reported administrative and fundraising costs from the charity’s T3010 filings with the CRA. DEFERRED REVENUE: Street Health uses deferred accounting. To show donors this information on a consistent basis, Ci adjusted for deferred contributions and deferred capital contributions. This affected revenue by ($139k) in F2023, $251k in F2022, and $257k in F2021.
Salary Information
$350k + |
0 |
$300k - $350k |
0 |
$250k - $300k |
0 |
$200k - $250k |
0 |
$160k - $200k |
0 |
$120k - $160k |
0 |
$80k - $120k |
6 |
$40k - $80k |
4 |
< $40k |
0 |
Information from most recent CRA Charities Directorate filings for F2023
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Comments & Contact
Comments added by the Charity:
Comment added by Street Health, July 19, 2023
At Street Health, we are dedicated to providing essential healthcare services and support to individuals facing homelessness and marginalization in Toronto. Our team of compassionate professionals delivers vital medical care, mental health support, harm reduction services, and much more. We believe that everyone deserves access to quality healthcare regardless of their circumstances. Our work is guided by a set of values that reflect our commitment to social justice, inclusivity, and equity.
Anti-Oppression & Inclusivity: We stand against discrimination and actively promote diversity and equity within our organization and the communities we serve. We believe everyone deserves access to compassionate care, regardless of their background or circumstance.
Low-threshold approach: Our programs and services are designed to be accessible, inclusive, non-judgmental, and flexible. We understand that every individual has unique needs and lived experience, as such, we strive to meet people where they are without imposing unnecessary barriers.
Empowering client autonomy: We recognize our clients’ right to self-determination and actively support their choices in managing their own health and wellbeing.
Social justice advocacy: Street Health is committed to addressing the root causes of health disparities by advocating for social and economic equity. We believe that everyone deserves equal opportunities to lead a healthy and fulfilling life.
We are deeply grateful for the trust and commitment shown to us by our supporters.
With your support and generosity, we can continue our vital work in the community providing essential healthcare, social services, harm reduction and advocacy for those who need it most.
Join us in creating a more inclusive and just society, together we can make a lasting impact and uplift the lives of marginalized individuals across this city.
On behalf of the entire Street Health team and the beneficiaries of our services, we thank you from the bottom of our hearts for your unwavering generosity.
Charity Contact
This email address is being protected from spambots. You need JavaScript enabled to view it. Tel: (416) 921-8668