919 Pandora Avenue
Victoria, BC V8V 3P4
CEO: Don Evans
Board Chair: Ernie Quantz

Charitable Reg. #:82709 8344 RR0001


Ci's Star Rating is calculated based on the following independent metrics:

[Charity Rating: 4/4]



Audited financial statements for current and previous years available on the charity’s website.



Grade based on the charity's public reporting of the work it does and the results it achieves.



The demonstrated impact per dollar Ci calculates from available program information.


Charity's cash and investments (funding reserves) relative to how much it spends on programs in most recent year.



For a dollar donated, after overhead costs of fundraising and admin/management (excluding surplus) 79 cents are available for programs.

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About Our Place:

Established in 1967 as a soup kitchen, today Our Place has a mission to “offer Greater Victoria’s most vulnerable citizens a place to call their own, where we live, share and grow together”. Our Place serves as a safe space for the vulnerable members of Victoria, B.C. to eat, shower, and receive clothing. The charity operates a 50-bed Extreme Weather Response shelter in downtown Victoria. The building also has 45 transitional housing units, 2 of which are dedicated to short-term housing for people waiting for a spot in a detoxification or rehabilitation program. 

Our Place operates over 60 programs in education, health and wellness, housing, meals, drop-in and outreach services. In F2019, Our Place provided 14,508 hot showers, 375 haircuts, and 228 footbaths through its health and wellness programs. In addition, the shelter provided 968 medical referrals and 72 detox and treatment referrals. Our Place’s meal programs served 422,862 meals and 467,600 snacks in F2019. Outreach and drop-in services include a mail and messaging centre for over 400 clients without a fixed address. In F2019, Our Place provided 1,995 one-on-one sessions with outreach workers, resulting in 631 housing advocacy referrals, 372 employment referrals, 127 legal referrals, and 322 financial support grants. 

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Results and Impact

In F2019, Our Place’s housing program allowed 61 people to transition into permanent housing, and 100 people have successfully gone through the first stages of Our Place’s employment program. In addition, Our Place’s trained staff handled 1,516 crisis interventions.

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Our Place is a medium-sized charity with $5.0m in donations in F2019. The shelter received an additional $4.5m in government funding and $271k in rent payments from tenants in Our Place’s transitional housing program. Administrative costs are 11% of revenues and fundraising costs are 17% of donations. For every $1 donated, 72 cents go towards Our Place’s programs. This is within Charity Intelligence’s reasonable range for overhead spending. Our Place has funding reserves of $6.3m which can cover just under 10 months of program costs. 

This report is an update that has been sent to Our Place Society for review. Changes and edits may be forthcoming. 

Updated on August 1, 2019 by Caroline McKenna. 

Financial Review

Financial Ratios

Fiscal year ending March
Administrative costs as % of revenues 10.1%8.6%9.8%
Fundraising costs as % of donations 11.2%8.1%14.1%
Total overhead spending 21.3%16.7%24.0%
Program cost coverage (%) 104.2%40.3%47.4%

Summary Financial Statements

All figures in $000s
Donations 5,1756,2203,278
Government funding 5,2145,2325,175
Fees for service 271424300
Investment income 1196613
Other income 163019
Total revenues 10,79511,9728,784
Program costs 7,3447,2537,151
Grants 1,2602,1710
Administrative costs 1,0801,025861
Fundraising costs 579504463
Total spending 10,26310,9538,475
Cash flow from operations 5321,019310
Capital spending 54212822
Funding reserves 8,9683,7953,388

Note: Ci did not include amortization of deferred capital contributions, decreasing revenues by $406k in F2019, $378k in F2018, and $356k in F2017.

Salary Information

Full-time staff: 116

Avg. Compensation $34,677

Top 10 staff salary range

$350k +
$300k - $350k
$250k - $300k
$200k - $250k
$160k - $200k
$120k - $160k
$80k - $120k
$40k - $80k
< $40k

Information from most recent CRA Charities Directorate filings for F2018

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Comments & Contact

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Charity Contact

Website: www.ourplacesociety.com
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