Progress Place
STAR RATINGCi's Star Rating is calculated based on the following independent metrics: |
✔+
FINANCIAL TRANSPARENCY
Audited financial statements for current and previous years available on the charity’s website.
A
RESULTS REPORTING
Grade based on the charity's public reporting of the work it does and the results it achieves.
Good
DEMONSTRATED IMPACT
The demonstrated impact per dollar Ci calculates from available program information.
NEED FOR FUNDING
Charity's cash and investments (funding reserves) relative to how much it spends on programs in most recent year.
90%
CENTS TO THE CAUSE
For a dollar donated, after overhead costs of fundraising and admin/management (excluding surplus) 90 cents are available for programs.
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OVERVIEW
About Progress Place:
Progress Place is a 5-star charity with Good demonstrated impact. It has strong disclosure, with an A grade for results reporting. Its funding reserves are within Ci’s reasonable range and can cover nearly four months of annual program costs. For every dollar donated to Progress Place, 90 cents are available to go to the cause, which is within Ci’s reasonable range.
Progress Place is a Toronto-based mental health charity that provides community-based programs and services to people living with mental illness. Founded in 1984, its programs help people pursue recovery, build social connections and improve their quality of life. It aims to address social isolation and loneliness as well, which the World Health Organization links to a 25% higher risk of early death.
Progress Place operates two main program areas: the Clubhouse and Community Support Programs. In F2026, the charity spent $5.3m on its programs. It recorded 207,690 interactions with individuals seeking mental health support during the fiscal year.
The Clubhouse received 86% of program spending in F2026. Progress Place’s Clubhouse provides a supportive community where people living with mental illness can participate in employment, education, health and wellness, social recreation and other recovery-focused activities. In F2026, members stayed connected through 71,151 phone calls and emails, while 76,315 healthy meals were prepared and served. Employment programs supported 212 members, while 60 members pursued educational goals, including six who graduated from their programs. In addition, 171 members participated in 1,813 hours of health and wellness programming, and 278 young adults strengthened their community connections through Clubhouse support.
Community Support Programs accounted for 14% of F2026 program spending. These programs provide accessible peer support, food security, housing and other services to people experiencing mental health challenges. The Warm Line connects adults experiencing loneliness with trained peers who have lived experience with mental health challenges. In F2026, it handled 17,183 calls, chats and messages. The Community Place Hub recorded 22,117 interactions and served 24,372 meals, operating six days per week. Extended winter hours also provided shelter during cold-weather alerts. Peer support workers had 20,102 interactions with people seeking help for mental health and/or addictions. The programs also provided 142 people with safe and affordable supported housing in F2026.
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Results and Impact
Progress Place’s programs contributed to improved recovery and stability for people living with mental illness. The charity reports that hospitalization rates fell by 86% for members one year after joining the Clubhouse program. New research with the University of Toronto also found a 78% reduction in mental health hospitalization days over two years, resulting in significant healthcare savings. Progress Place’s employment programs also helped 212 members earn $2,559,871 in total income in F2026, an average of approximately $12,075 per person.
Charity Intelligence has given Progress Place an impact rating of Good based on demonstrated impact per dollar spent. While Ci highlights these key results, they may not be a complete representation of the charity’s results and impact.
Impact Rating: Good
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Finances
Progress Place had total revenues of $6.1m in F2026. It received $295k in donations and special events revenue, representing 5% of revenue and $568k in rental income (reported under business activities), equal to 9% of revenue. Government funding was $5.2m, accounting for 84% of revenue.
The charity spent $5.3m on its programs, which is 83% of its revenue. It recorded a surplus of $332k in F2026.
Administrative costs were $512k, representing 8% of revenue (excluding investment income). The charity spent $5k on fundraising, equal to 2% of donations. Total overhead spending was 10%. For every dollar donated to Progress Place, 90 cents are available to go to the cause. This is within Ci’s reasonable range.
Progress Place held $1.7m in reserve funds (cash and investments) in F2026. These reserves can cover nearly four months of annual program costs. This is within Ci’s reasonable range.
This is a charity update that has been sent to Progress Place by Neela Jalilian on August 25, 2026.
Financial Review
Fiscal year ending March
|
2026 | 2025 | 2024 |
|---|---|---|---|
| Administrative costs as % of revenues | 8.4% | 9.0% | 8.1% |
| Fundraising costs as % of donations | 1.7% | 1.9% | 2.4% |
| Total overhead spending | 10.0% | 10.9% | 10.5% |
| Program cost coverage (%) | 31.4% | 28.7% | 26.1% |
Summary Financial StatementsAll figures in $000s |
2026 | 2025 | 2024 |
|---|---|---|---|
| Donations | 208 | 147 | 77 |
| Government funding | 5,187 | 5,261 | 5,407 |
| Fees for service | (44) | (1) | 30 |
| Business activities (net) | 568 | 300 | 168 |
| Special events | 87 | 73 | 14 |
| Investment income | 34 | 43 | 38 |
| Other income | 106 | 83 | 74 |
| Total revenues | 6,146 | 5,905 | 5,808 |
| Program costs | 5,298 | 5,038 | 5,182 |
| Administrative costs | 512 | 528 | 466 |
| Fundraising costs | 5 | 4 | 2 |
| Total spending | 5,815 | 5,570 | 5,650 |
| Cash flow from operations | 332 | 335 | 158 |
| Capital spending | 191 | 154 | 17 |
| Funding reserves | 1,662 | 1,448 | 1,352 |
Note: 1. Contributions Received for Capital Asset Purchases: Ci included contributions received for capital asset contributions in government funding. This affected revenues by $191k in F2026, $154k in F2025, and $17k in F2024. 2. Amortization of Deferred Contributions for Capital Asset Purchases: Ci removed amortization of deferred contributions for capital asset purchases, affecting revenues by ($199k) in F2026, ($192k) in F2025, and ($187k) in F2024. 3. Deferred Donations: Ci adjusted for deferred donations in donations, affecting revenues by ($15k) in F2026, $3k in F2025, and ($26k) in F2024. 4. Deferred Government Funding: Ci adjusted for deferred revenue from governmental sources, affecting government funding by $77k in F2026, $95k in F2025, and $30k in F2024. 5. Other Deferred: Ci adjusted for all other deferred revenue which includes deferred college training fees, deferred tenant rental deposits, and deferred bingo revenues. This affected total revenues by ($19k) in F2026, ($14k) in F2025, and $46k in F2024.
Salary Information
$350k + |
0 |
$300k - $350k |
0 |
$250k - $300k |
0 |
$200k - $250k |
0 |
$160k - $200k |
0 |
$120k - $160k |
1 |
$80k - $120k |
3 |
$40k - $80k |
6 |
< $40k |
0 |
Information from most recent CRA Charities Directorate filings for F2025
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Comments & Contact
Comments added by the Charity:
Comment added by the charity on October 10, 2024
Progress Place is dedicated to improving the lives of people living with mental illness.
For more than 40 years, Progress Place has provided community-based, wrap-around services designed to support the recovery of people living with mental illness, with no waitlists. Individuals living with mental health challenges determine their path to recovery through Progress Place’s supported education, employment, housing, recreation, and peer support programs and services, all while being a part of Progress Place’s inclusive, respectful and engaging community.
Progress Place is grounded in the internationally recognized Clubhouse Model. Through this model, clients (called members), contribute to the Clubhouse’s daily activities while learning new skills, and utilizing their strengths which helps rebuild confidence and self-esteem. Research has proven the Clubhouse Model’s effectiveness in helping people find their own path to mental health recovery, while reducing emergency room visits and hospitalizations.
In addition to Progress Place’s core Clubhouse program, we are committed to supporting mental health recovery across all generations. We offer innovative, diverse and recovery-centered programs for people of all ages including the Seniors Program in St. James Town, the Young Adult Program, the Community Place Hub Health Access Program in Weston Mount Dennis, and several Peer Support Programs such as the Warm Line Peer-Support Line. Our intergenerational programs provide safe and welcoming spaces where members develop meaningful connections, a sense of belonging and mutual support while working in partnership, growing and learning from each other.
Progress Place’s Impact:
Please support the people of Progress Place as they forge their courageous and determined paths to recovery. Your support will help achieve Progress Place’s vision that all people living with mental illness are given the opportunity for full recovery.
Together, we can make recovery happen.
Charity Contact
This email address is being protected from spambots. You need JavaScript enabled to view it. Tel: 416-323-0223