576 Church Street
Toronto, ON M4Y 2E3
Executive Director: Criss Habal-Brosek
Board Chair: Alan Booth

Charitable Reg. #:10786 1155 RR0001


Ci's Star Rating is calculated based on the following independent metrics:

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Audited financial statements for current and previous years available on the charity’s website.



Grade based on the charity's public reporting of the work it does and the results it achieves.



The demonstrated impact per dollar Ci calculates from available program information.


Charity's cash and investments (funding reserves) relative to how much it spends on programs in most recent year.



For a dollar donated, after overhead costs of fundraising and admin/management (excluding surplus) 86 cents are available for programs.

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About Progress Place:

Founded in 1983, Progress Place works to improve the lives of people living with mental illness. It offers programs and services which provide opportunities for recovery through friendship, employment, education, housing, and recreation. The charity reports that 1 in 5 Canadians will experience a form of mental illness at some point in their life. Additionally, two-thirds of homeless people using urban shelters live with mental illness. Progress Place is a part of the International Center for Clubhouse Development and follows the Clubhouse Model of rehabilitation. Outside of the Clubhouse, Progress Place also runs rehabilitation programs in the community. In F2018, people accessed support services from Progress Place more than 75,000 times both at its Clubhouse and through its range of community programs.

Progress Place’s Clubhouse offers a variety of services and programs focused around employment, education, health and wellness, and social recreation. Progress Place’s Transitional Employment program provides 6 to 9-month long paid work placements in entry-level positions with its 19 business partners. The charity reports that 222 clubhouse members earned $1,097,674 as part of Progress Place’s Employment programs. Progress Place reports that more than 50,000 nutritious meals were served at the clubhouse in F2018. Additionally, 96 members enrolled in education programs with support from Progress Place.

Progress Place’s work in the community includes programs such as Warm Line, Double Recovery, Community Hub, and more. Warm Line offers confidential and anonymous peer support telephone, online chat, and text messaging service for adults living with mental illness. Double Recovery is a 12-Step support program for people living with substance abuse and mental health issues. In F2018, Progress Place provided support in 775 Double Recovery group meetings. Community Hub seeks to engage community members and foster positive relationships. In F2018, the Community Hub had over 8,700 visits and offered 61 different programs with 25 partner agencies.

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Results and Impact

Progress Place reports that there was an 89% reduction in hospitalizations for Progress Place members one year after joining the Clubhouse. In F2018, the charity reports that through its Health and Wellness program, the Clubhouse café reduced sugar consumption by more than 111 pounds. Progress Place also reports that Warm Line online chat support grew by 255% in F2018.

While Ci highlights these key results, they may not be a complete representation of Progress Place’s results and impact.

Charity Intelligence has given Progress Place an Average impact rating for demonstrated impact per dollar.

Impact Rating: Average

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Progress Place is a ­­­­small charity, with total donations of $224k in F2017. Government funding of $3.0m accounted for 85% of total revenues. Administrative costs are 14% of revenues (excluding investment income) and the charity reports no fundraising costs in F2017. For every dollar donated, 86 cents go to the cause. This is within Ci’s reasonable range for overhead spending. Funding reserves of $767k can cover three months of annual program costs.

­This charity report is an update that has been sent to Progress Place for review. Changes and edits may be forthcoming.

Updated on July 26, 2019 by Lauren Chin.

Financial Review

Financial Ratios

Fiscal year ending March
Administrative costs as % of revenues 13.6%12.3%12.4%
Fundraising costs as % of donations 0.0%0.0%0.0%
Total overhead spending 13.6%12.3%12.4%
Program cost coverage (%) 24.7%28.5%26.6%

Summary Financial Statements

All figures in $s
Donations 223,707184,594140,112
Government funding 2,997,4272,970,4222,958,327
Fees for service 015,63323,418
Business activities (net) 286,978290,862293,998
Investment income 12,81814,28414,500
Total revenues 3,520,9303,475,7953,430,355
Program costs 3,110,1333,144,8332,979,419
Administrative costs 478,395424,585425,000
Fundraising costs 000
Total spending 3,588,5283,569,4183,404,419
Cash flow from operations (67,598)(93,623)25,936
Capital spending 104,695014,344
Funding reserves 766,768895,046791,306

Note: Ci has adjusted amortization of deferred capital contributions affecting revenues by ($104k) in F2017, ($106k) in F2016, and ($112k) in F2015. Ci used the CRA T3010 filing to break down program and administrative expenses.

Salary Information

Full-time staff: 32

Avg. Compensation: $66,078

Top 10 staff salary range:

$350k +
$300k - $350k
$250k - $300k
$200k - $250k
$160k - $200k
$120k - $160k
$80k - $120k
$40k - $80k
< $40k

Information from most recent CRA Charities Directorate filings for F2017

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Comments & Contact

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Charity Contact

Website: www.progressplace.org
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