National Service Dogs

1286 Cedar Creek Road
Cambridge, ON N1R 5S5
Executive Director: Danielle Forbes
Board President: Alison Archambault

Charitable Reg. #:89802 9228 RR0001


Ci's Star Rating is calculated based on the following independent metrics:

[Charity Rating: 4/5]



Audited financial statements for current and previous years available on the charity’s website.



Grade based on the charity's public reporting of the work it does and the results it achieves.



The demonstrated impact per dollar Ci calculates from available program information.


Charity's cash and investments (funding reserves) relative to how much it spends on programs in most recent year.



For a dollar donated, after overhead costs of fundraising and admin/management (excluding surplus) 75 cents are available for programs.

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About National Service Dogs:

Founded in 1998, National Service Dogs (NSD) provides service and companion dogs for individuals with disabilities. It provides service dogs for children living with Autism and Canadian Military veterans with Post Traumatic Stress Disorder (PTSD). As part of the Canine Assisted Intervention program started in 2013, the charity places service dogs with treatment professionals, working as therapy teams to aid in the recovery of abuse, trauma and physical disorders in children and adults. The charity also provides companion dogs to families and individuals in need. The charity’s office is in Cambridge, Ontario.

In F2017, National Service Dogs reports that 13 dogs graduated as Certified Service Dogs for Autism, 10 as Certified Service Dogs for PTSD, 3 Canine Assisted Intervention Dogs, and 10 Companion Dogs. 48 new puppies were born through the NSD’s Breeding Program. It states that 33 new dogs were placed with clients across Canada in F2017 and 264 clients are now being serviced. A total of 45 dogs entered the charity’s training programs in F2017, down from 52 dogs in F2016.

NSD runs a Career Change program that transitions dogs that are not suitable to be a service dog into pet dogs. In F2017, the charity states that 11 dogs were released into its Career Change program.

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National Service Dogs is a Small charity with donations and special event fundraising revenue of $810k in F2017. The charity received $118k in donated goods in kind and $70k in fees from clients, which is a 388% increase compared to F2016. Administrative costs are 16% of total revenues and fundraising costs are 9% of donations. Per dollar donated to the charity, $0.75 goes towards its programs, which falls within Ci’s reasonable range for overhead spending. National Service Dog’s funding reserves of $203k can cover 4 months of annual program costs, indicating a need for donations.

National Service Dogs uses external fundraisers as part of its fundraising activities. In F2016, NSD reported paying $2k to external fundraisers that raised $17k. For every dollar raised from external fundraisers, it paid $0.14 to the third party.

This charity report is an update that has been sent to National Service Dogs for review. Changes and edits may be forthcoming.

Updated on August 16, 2018 by Derek Houlberg.

Financial Review

Financial Ratios

Fiscal year ending December
Administrative costs as % of revenues 16.2%14.1%15.6%
Fundraising costs as % of donations 8.8%14.0%10.1%
Program cost coverage (%) 37.0%(5.1%)17.7%

Summary Financial Statements

All figures in $s
Donations 677,832486,021517,629
Goods in kind 118,645139,997100,827
Fees for service 69,93114,32711,599
Special events 131,804138,281143,727
Total revenues 998,212778,626773,782
Program costs 548,504686,495588,765
Administrative costs 162,147109,847120,352
Fundraising costs 71,40687,10666,848
Other costs 4,4667,5649,208
Cash flow from operations 211,689(112,386)(11,391)
Funding reserves 202,856(35,180)104,202

Note: Ci reports on a cash basis and thus adjusted for deferred donations, affecting total revenues by $165k in F2017, ($80k) in F2016 and ($86k) in F2015. Ci used the charity's T3010 filing with the CRA for its administrative and fundraising cost breakdown in F2016 and F2015. As the charity's F2017 T3010 filing data was not available when this profile was updated, Ci used the administrative and fundraising cost breakdown provided in the charity's 2017 annual report.

Salary Information

Full-time staff: 4

Avg. Compensation: $50,293

Top 10 staff salary range:

$350k +
$300k - $350k
$250k - $300k
$200k - $250k
$160k - $200k
$120k - $160k
$80k - $120k
$40k - $80k
< $40k

Information from most recent CRA Charities Directorate filings for F2016

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