Emily's House - Philip Aziz Centre for Hospice Care

558 Gerrard St. E.
Toronto, ON M4M 1X8
CEO: Rauni Salminen
Board Chair: Louise Summerhill

Charitable Reg. #:89422 8063 RR0001


Ci's Star Rating is calculated based on the following independent metrics:

[Charity Rating: 4/5]



Audited financial statements for current and previous years available on the charity’s website.



Grade based on the charity's public reporting of the work it does and the results it achieves.



The demonstrated impact per dollar Ci calculates from available program information.


Charity's cash and investments (funding reserves) relative to how much it spends on programs in most recent year.



For a dollar donated, after overhead costs of fundraising and admin/management (excluding surplus) 78 cents are available for programs.

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About Emily's House - Philip Aziz Centre for Hospice Care:

Emily's House - Philip Aziz Centre for Hospice Care is a four-star charity. It has a B+ results reporting grade, which is average. For every dollar donated to the charity, 78 cents are available to go to the cause, which is within Ci's reasonable range.

Founded in 1995, the Philip Aziz Centre for Hospice Care (PAC) offers palliative care to individuals with life-limiting illnesses and their families in Toronto, Ontario. The charity also operates Emily’s House which is the first residential hospice for children in Toronto. Emily’s House is Toronto’s only palliative care facility specifically for children. PAC’s main charitable programs are Emily’s House, Visiting Hospice, Children and Families, and Grief Support. In F2023, the charity spent $3.6m on its programs.

PAC has yet to release its F2023 annual report. Information from its F2022 annual report is used instead.

Emily’s House received 71% of PAC’s program spending in F2022. Emily’s House is a ten-bedroom facility that is staffed with nurses and volunteers to care for sick children. It provides a haven and temporary home for children and their families requiring end-of-life palliative care or medical respite support. Emily's House offers a variety of services, including: medical respite, symptom management, transitional care, end-of-life care, and grief and bereavement care. Emily’s House had 214 new admissions in F2022, a 140% increase compared to 89 in the previous year.

Visiting Hospice received 16% of PAC’s program spending in F2022. This program involves trained volunteers and professional staff visiting people in the community and providing them with hospice care. The Philip Aziz Centre Community Program served 403 clients in total in F2022, a 147% change compared to 273 in the previous year. During the pandemic, the charity extended its Emily's House program to also visit patient's homes. Activities include case management, social work, counselling, recreational respite, music therapy, and peer groups. The Emily's House Clinical Care, Medical Respite, Symptom Management, Transitional Care, and Advanced End-of-life Care are not available in client homes.

Children and Families received 9% of PAC’s program spending in F2022. The program provides staff to care for and play with ill children and their siblings to give parents and caregivers a break. The charity served 61 children in F2022. PAC recently launched a sibling sub-program that focuses on providing therapy and counselling to siblings of an affected child.

PAC spent the remaining 4% of its annual program spending on grief support in F2022.

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Results and Impact

Philip Aziz Centre for Hospice Care received three hospice sector awards and one best practice spotlight. The charity received the Award for Outstanding Personal Support Worker, the Mount Pleasant Group Hospice Innovation Award; and the CEO received the Award of Excellence in Hospice Palliative Care. The Registered Nurses Association of Ontario awarded PAC with a best practices spotlight in F2022.

While Ci highlights these key results, they may not be a complete representation of Philip Aziz Centre for Hospice Care’s results and impact.

This charity is not yet rated on impact (n/r).

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Philip Aziz Centre for Hospice Care received $1.2m in donations in F2023. The charity received $2.6m in government funding in F2023, representing 65% of total revenue. Administrative costs are 8% of revenue, and fundraising costs are 14% of donations. This results in total overhead spending of 22%. For every dollar donated to the charity, 78 cents are available to go to the cause, which is within Ci’s reasonable range.

The charity has $2.5m in reserve funds, which can cover 71%, or eight months of its annual program costs.

This charity report is an update that has been sent to Philip Aziz Centre for Hospice Care for review. Changes and edits may be forthcoming.

Updated on August 1st, 2023 Liam Chapleau.

Financial Review

Financial Ratios

Fiscal year ending March
Administrative costs as % of revenues 7.9%5.9%5.4%
Fundraising costs as % of donations 14.2%10.7%13.7%
Total overhead spending 22.1%16.5%19.1%
Program cost coverage (%) 70.7%108.5%71.0%

Summary Financial Statements

All figures in $s
Donations 1,241,1021,370,9041,030,693
Government funding 2,555,6913,041,6013,541,215
Other income 114,788(139,378)62,951
Total revenues 3,911,5814,273,1274,634,859
Program costs 3,582,9542,926,1012,780,191
Administrative costs 308,340251,165248,550
Fundraising costs 175,876146,188141,168
Total spending 4,067,1703,323,4543,169,909
Cash flow from operations (155,589)949,6731,464,950
Capital spending 95,188132,76125,219
Funding reserves 2,531,9243,174,4031,974,552

Note: To report on a cash basis, Ci included deferred contributions and donations, impacting revenue by ($292k) in F2023, ($546k) in F2022, and ($336k) in F2021.

Salary Information

Full-time staff: 17

Avg. compensation: $65,503

Top 10 staff salary range:

$350k +
$300k - $350k
$250k - $300k
$200k - $250k
$160k - $200k
$120k - $160k
$80k - $120k
$40k - $80k
< $40k

Information from most recent CRA Charities Directorate filings for F2022

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Comments & Contact

Comments added by the Charity:

From August 15, 2023:

Thank you, Charity Intelligence, for your audit, recommendations, and for raising the bar for transparency and operations in the Canadian charitable sector.

In the materials used to inform this Charity Intelligence audit of FY21/22, our total number of clients impacted had not yet achieved pre-pandemic levels, however, directional movement was already demonstrating healthy progress towards a new normal:

  • Emily’s House children’s hospice in-hospice programs had 214 admissions in FY21/22, a 140% increase compared to 89 in the previous year.
  • The Philip Aziz Centre Community Programs, providing in-home, non-medical supports for all ages, served an additional 403 clients in total in FY21/22, a 148% change compared to 273 in the previous year.

With residual pandemic gathering restrictions behind, and the introduction of Emily’s House at Home in-home care options, we are confident that this recovery will continue to track growth to meet a wide range of needs in the preferred care locations for clients – for children, adults and entire families.

Charity Contact

Website: www.paceh.ca
This email address is being protected from spambots. You need JavaScript enabled to view it. Tel: 416.363.9196


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Charitable Registration Number: 80340 7956 RR0001