Youth Empowerment and Support Services

9310-82 Avenue
Edmonton, AB T6C 0Z6
Executive Director: Margo Long
Board Chair: Robert Blackwell

Charitable Reg. #:12953 7437 RR0001


Ci's Star Rating is calculated based on the following independent metrics:

[Charity Rating: 4/5]



Audited financial statements for current and previous years available on the charity’s website.



Grade based on the charity's public reporting of the work it does and the results it achieves.



The demonstrated impact per dollar Ci calculates from available program information.


Charity's cash and investments (funding reserves) relative to how much it spends on programs in most recent year.



For a dollar donated, after overhead costs of fundraising and admin/management (excluding surplus) 70 cents are available for programs.

My anchor


About Youth Empowerment and Support Services:

Founded in 1981, Y.E.S.S. – Youth Empowerment and Support Services (formally Youth Emergency Shelter Society) provides short and long-term housing to homeless youth aged 15-24 in Edmonton. It also offers support services to youth at risk of homelessness. Y.E.S.S. reports an average cost of $7,203 to serve one youth for the year. For reference, End Poverty Edmonton reported that as of 2015, each chronically homeless person directly or indirectly costs taxpayers $100,000 per year.

Youth Empowerment and Support Services runs three programs: Nexus Overnight Shelter, Armoury Resource Centre (ARC) and Supportive Housing. No spending breakdown by program was provided by the charity. In F2020, Y.E.S.S. served 691 youth (729 in F2019), 49% of whom identify themselves as Indigenous.

Nexus Overnight Shelter: This program is an overnight, emergency shelter with 24 beds available to youth aged 15-21. The Nexus Shelter offers youth food and basic amenities such as toiletries and clothing, and a safe place to sleep. Its goal is to harbour youth experiencing addiction or mental health issues.

Armoury Resource Centre (ARC): The charity's ARC offers a variety of daytime programs, including medical care, counselling, recreational activities, and guidance for youth wanting to find housing, employment, or resume their education. Its purpose is to provide low-barrier services to homeless youth to promote their integration into the community. In F2020, Y.E.S.S. reports having delivered over 100 individual therapy sessions at the ARC.

Supportive Housing: Y.E.S.S. operates two long-term housing facilities (Graham's Place and Shanoa's Place) that each can help seven youth at a time. In F2020, this program served 21 youth.

My anchor

Results and Impact

In F2020, 22 youth completed Y.E.S.S.'s Youth Education and Employment program. This program, offered at the ARC, helps youth identify career goals, access job-specific training, and learn job readiness skills like cover letter writing. After completing the program, 12 youth were reported to have found jobs or started education.

Charity Intelligence highlights these key results. They may not be a complete representation of Youth Empowerment and Support Services' results. Charity Intelligence has not assessed impact on Y.E.S.S. This shows as n/r, meaning not rated.

My anchor


Youth Empowerment and Social Services received donations and special events revenues of $4.8m in F2021. Its administrative costs are 14% of revenues and fundraising costs are 16% of donations. For every $1 donated to the charity, 70 cents go to the cause. This is within Ci’s reasonable range for overhead spending.

Y.E.S.S. has funding reserves of $3.6m, which could cover program costs for just over one year.

This charity report is an update that has been sent to Youth Empowerment and Support Services for review. Changes and edits may be forthcoming. 

Updated on July 22, 2021 by Rachel Leteta.

Financial Review

Financial Ratios

Fiscal year ending March
Administrative costs as % of revenues 13.9%15.7%25.9%
Fundraising costs as % of donations 16.3%20.8%25.0%
Total overhead spending 30.1%36.5%50.9%
Program cost coverage (%) 107.6%23.3%4.7%

Summary Financial Statements

All figures in $000s
Donations 4,6393,1622,228
Government funding 3,1421,5421,104
Fees for service 43968
Lotteries (net) 807174
Special events 234804559
Investment income 205(61)(5)
Total revenues 8,3055,5584,027
Program costs 3,3543,2192,935
Administrative costs 1,1218831,044
Fundraising costs 792824697
Total spending 5,2684,9264,676
Cash flow from operations 3,037632(649)
Capital spending 172274204
Funding reserves 3,608750138

Note: Ci included CEWS covid-19 relief revenue, increasing revenues by $1.3m in F2021. Ci adjusted for deferred revenues and deferred capital contributions, affecting revenues by $782k in F2021, ($127k) in F2020, and ($166k) in F2019. The charity reports revenue for special fundraising events (external) as net figures with no breakdown, so Ci was unable to report fundraising event (external) revenues and expenses as gross values. The charity did provide a breakdown of revenue and expenses for special fundraising events (internal), so adjustments were made to report these items as gross figures, affecting revenues and expenses by $45k in F2021, $151k in F2020, and $139k in F2019. Ci did not include gains on sale of tangible capital assets in revenues, affecting total revenues by ($3k) in F2021, $3k in F2020, and ($103) in F2019.

Salary Information

Full-time staff: 77

Avg. compensation: $41,120

Top 10 staff salary range:

$350k +
$300k - $350k
$250k - $300k
$200k - $250k
$160k - $200k
$120k - $160k
$80k - $120k
$40k - $80k
< $40k

Information from most recent CRA Charities Directorate filings for F2020

My anchor

Comments & Contact

Comments added by the Charity:

No comments have been added by the charity.

Charity Contact

This email address is being protected from spambots. You need JavaScript enabled to view it. Tel: 780-468-7070


Charity Intelligence researches Canadian charities for donors to be informed and give intelligently. Our website posts free reports on more than 800 Canadian charities, as well as in-depth primers on philanthropic sectors like Canada’s environment, cancer, and homelessness. Today over 500,000 Canadians use our website as a go-to source for information on Canadian charities reading over 1.6 million charity reports. Through rigorous and independent research, Charity Intelligence aims to assist Canada’s dynamic charitable sector in being more transparent, accountable and focused on results.


Be Informed. Give Intelligently. Have Impact


Charitable Registration Number: 80340 7956 RR0001