Youth Empowerment and Support Services

9310-82 Avenue
Edmonton, AB T6C 0Z6
Executive Director: Margo Long
Board Chair: Robert Blackwell

Charitable Reg. #:12953 7437 RR0001


Ci's Star Rating is calculated based on the following independent metrics:

[Charity Rating: 4/5]



Audited financial statements for current and previous years available on the charity’s website.



Grade based on the charity's public reporting of the work it does and the results it achieves.



The demonstrated impact per dollar Ci calculates from available program information.


Charity's cash and investments (funding reserves) relative to how much it spends on programs in most recent year.



For a dollar donated, after overhead costs of fundraising and admin/management (excluding surplus) 55 cents are available for programs.

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About Youth Empowerment and Support Services:

Founded in 1981, Y.E.S.S. – Youth Empowerment and Support Services (formally Youth Emergency Shelter Society) works to provide stable housing for homeless youth and support services for those at risk. Y.E.S.S. was originally opened to serve Calgarians between 16 and 18 who were too old to be helped by Child and Family Services, but too young to access adult programs. In the past year, Y.E.S.S. has seen an increase in the number of youth harmed by the opioid crisis, gang involvement, and undiagnosed mental illnesses.

Y.E.S.S. operates Nexus, an emergency shelter with 24 beds available. The shelter also provides basic personal items like toiletries, clothing, and backpacks. Nexus was at 60% of capacity during F2018. Staff at Nexus can recommend youth to long-term housing if they have plans to finish school, overcome addiction, or are struggling with mental health. Y.E.S.S. operates 2 long-term housing facilities which can each help 8 youth at a time. For at-risk youth not staying in the shelters, Armoury Resource Centre offers medical care, counselling, and help finding housing.

In F2018, Y.E.S.S. helped 781 youth, all of which had suffered from abuse, violence, or addiction. A significant majority, 70%, identify as LGBTQ2S+. Of the youth helped, 48% were indigenous and 62% were male.

Results and Impact: Youth Empowerment and Support Services reports spending an average of $6,003 each year per youth. End Poverty Edmonton reported that each chronically homeless person costs taxpayers directly or indirectly $100,000 per year. The impact of Y.E.S.S.’ work is reduced cost to taxpayers through preventing chronic homelessness.

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Youth Empowerment and Social Services is a medium-sized charity, with donations and special events revenue of $3.1m in F2017. Its administrative costs are 21% of revenues and fundraising costs are 24% of donations. For every $1 donated 55 cents go to the cause, falling below Ci’s reasonable range. Y.E.S.S. has funding reserves of $940k which could cover program costs for about 4 months, indicating a need for funding.

This charity report is an update that was sent to Youth Empowerment and Support Services for review. Changes and edits may be forthcoming.

Updated on June 8, 2018 by Madison Kerr.

Financial Review

Financial Ratios

Fiscal year ending March
Administrative costs as % of revenues 21.4%22.7%23.5%
Fundraising costs as % of donations 23.5%24.3%23.4%
Program cost coverage (%) 34.6%28.4%31.4%

Summary Financial Statements

All figures in $s
Donations 2,268,4702,403,8742,291,462
Government funding 1,299,5371,014,274998,319
Fees for service 41,53156,41361,168
Lotteries (net) 140,13585,320164,754
Special events 796,838936,685927,787
Investment income 52,001(29,186)93,074
Total revenues 4,598,5124,467,3804,536,564
Program costs 2,718,7922,752,5502,442,820
Administrative costs 971,0301,020,0111,045,265
Fundraising costs 721,635811,617752,363
Cash flow from operations 187,055(116,798)296,116
Funding reserves 939,788782,817767,082

Note: The charity provides net revenue for special fundraising events (external) with no breakdown so Ci was unable to use the gross value in reporting revenue. The breakdown of revenue and expenses was provided for special fundraising events (internal) so the adjustments were made accordingly. Ci has adjusted for fundraising costs (internal), amortization of deferred capital contributions and gains on sale of tangible capital assets, affecting revenue by $22k in F2017, $35k in F2016, and $21k in F2015. Ci has adjusted for fundraising costs (internal) and amortization, affecting expenses by ($61k) in F2017, ($59k) in F2016, and ($70k) in F2015.  

Salary Information

Full-time staff: 56

Avg. Compensation: $55,122

Top 10 staff salary range:

$350k +
$300k - $350k
$250k - $300k
$200k - $250k
$160k - $200k
$120k - $160k
$80k - $120k
$40k - $80k
< $40k

Information from most recent CRA Charities Directorate filings for F2017

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