Toronto, ON M5A 2N9
Executive Director: Deborah Gardner
Board President: Susan Keenan
Charitable Reg. #: 12953 5175 RR0001
Grade: B-The grade is based on the charity's public reporting of the work it does and the results it achieves.
Need for Funding
Cents to the Cause
Full-time staff #37
Avg. Compensation $55,863
Top 10 Staff Salary Range
|$300k - $350k||0|
|$250k - $300k||0|
|$200k - $250k||0|
|$160k - $200k||0|
|$120k - $160k||0|
|$80k - $120k||2|
|$40k - $80k||8|
About Street Haven:
Founded in 1965, Street Haven at the Crossroads supports women who are experiencing or are at risk of homelessness. Street Haven believes all women not only deserve the physical necessities of life, but also to have the tools and opportunities to achieve their goals. Street Haven is a multi-service agency that provides emergency shelter, supportive housing, an addiction centre, and a learning centre.
Street Haven’s 50-bed emergency shelter provides women experiencing homelessness a place to stay, meals, clothing, counselling, and medical care. In F2018, the shelter was at capacity every night, providing 18,178 bed nights and 65,700 meals to 444 women. The shelter also runs its Housing Within Shelters program that helps women find or maintain housing.
The charity’s Supportive Housing program provides accommodation for 32 women who are recovering from trauma, mental health challenges, or substance abuse. The program provides living support as needed and teaches life-skills and communication. In F2018, the program was at capacity with a growing waitlist.
Street Haven’s addiction centre runs a 6-month intensive treatment program for women experiencing substance dependency. The program is located at Grant House, a 24-hour, 12-bed residence. In F2018, 27 women participated in the treatment program and an additional 90 women in the community were supported in outreach programs including counselling services.
Street Haven’s Learning Centre partners with other agencies that serve women facing homelessness to provide education to women with employment and/or education goals. In F2018, 33 women were taught reading, writing, and math skills in the Literacy and Basic Skills program. The Pre-Employment teaches transferrable skills to allow women to get jobs and the Computer Lab program and offers access to computers, phones, and photocopiers. 270 women used these programs in F2018.
Results and Impact:
In F2018, Street Haven offered shelter and support to over 1,000 women. Through its Housing Within Shelters program, the charity helped 136 women find permanent affordable housing. Assistance is provided by case managers that continue to offer support once these women are housed to promote successful independence.
Street Haven is a medium-sized charity, receiving $655k in donations in F2018. The charity’s main source of revenue is government grants, which were $2.9m in F2018 (79% of total revenues). Administrative costs are 11% of revenues, excluding investment income. Fundraising costs are 8% of donations. For every dollar donated, 81 cents go toward Street Haven’s programs, which is within Ci’s reasonable range for overhead spending. Street Haven's net funding reserves are negative because it holds $790k in mortgages. Excluding this debt, reserves of $511k could cover program costs for 2 months.
This charity report is an update that was sent to Street Haven at the Crossroads for review. Changes and edits may be forthcoming.
Updated May 24, 2019 by Caroline McKenna.
Financial RatiosFiscal year ending March
|Administrative costs as % of revenues||10.8%||7.6%||8.7%|
|Fundraising costs as % of donations||8.2%||6.4%||14.1%|
|Program cost coverage (%)||(9.2%)||(8.8%)||3.1%|
Summary Financial StatementsAll figures in $s
|Fees for service||104,363||92,506||104,077|
|Cash flow from operations||180,235||434,417||298,157|