Calgary Women's Emergency Shelter

500-1509 Centre St SW
Calgary, AB T2G 2E6
CEO: Kim Ruse
Board President: Shelly Norris

Charitable Reg. #:12988 3443 RR0001


Ci's Star Rating is calculated based on the following independent metrics:

[Charity Rating: 2/5]



Audited financial statements for current and previous years available on the charity’s website.



Grade based on the charity's public reporting of the work it does and the results it achieves.



The demonstrated impact per dollar Ci calculates from available program information.


Charity's cash and investments (funding reserves) relative to how much it spends on programs in most recent year.



For a dollar donated, after overhead costs of fundraising and admin/management (excluding surplus) 84 cents are available for programs.

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About Calgary Women's Emergency Shelter:

Calgary Women's Emergency Shelter is a 2-star charity. It is financially transparent, has reasonable overhead costs, and has a good results reporting grade. However, Charity Intelligence has given it a Low rating for demonstrated impact per dollar spent. Before you give, read Charity Intelligence's report. 

Founded in 1974, Calgary Women’s Emergency Shelter (CWES) works to end family violence and abuse. It states that half of all women will experience an incident of physical or sexual violence, and the Calgary Police Service responds to 30,000 domestic violence calls each year. Calgary Women’s Emergency Shelter offers programs to help women and their families prevent, escape, or recover from abuse.

Calgary Women’s Emergency Shelter’s three largest programs are its Emergency Shelter, Community Services Counselling and Outreach, and Healthy Relationships.

CWES offers a 50-bed facility to house women and children escaping abuse. Shelter clients receive food, clothing, counselling, and support with long-term housing searches. The shelter housed 307 women and 417 children in F2022, compared to 385 women and 432 children in F2021. Based on the charity’s reported spending on shelter programs, it cost $6,175 to house one client in F2022. This is a 24% increase from a cost of $4,987 the year before. 

Community Services Counselling and Outreach helps women who are unable to or choose not to enter the Emergency Shelter. In F2022, 1,498 women and 52 men accessed these services. 

Healthy Relationships is a prevention-based program for young clients to discuss issues relating to family violence, unhealthy relationships, and abusive behaviour. The program relies on referrals by teachers and school guidance counsellors. In F2022, 233 youth participated in the program.

Other programs include Men's Counselling; Child, Youth, and Family Support; and Take A Stand. Men's Counselling helps men who are concerned that their anger and abusive behaviors are negatively impacting their family members. In F2022, this service helped 642 men and 148 women. Child, Youth, and Family Support provides counselling to children, youth and their family members who have experienced family violence and abuse. 361 children and 154 parents participated in the program during F2022. 


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Results and Impact

94% of women who accessed the emergency shelter in F2022 feel that they are more able to keep themselves and the children in their care safe. 100% of women served through Community Services, Counselling, and Outreach report they have learned how to keep themselves safe. 94% of youth who participated in Healthy Relationships report that they have learned skills to build healthy relationships through the program. 83% of men who participated in Men's Counselling report that they take responsibility for their abusive behaviour towards their partner. 85% of parents have seen positive changes in their child as a result of the support they received from the Child, Youth & Family program.

While Ci highlights these key results, they may not be a complete representation of Calgary Women’s Emergency Shelter’s results and impact.

Charity Intelligence has given Calgary Women's Emergency Shelter a Low impact rating based on demonstrated impact per dollar spent.


Impact Rating: Low

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Calgary Women’s Emergency Shelter received $6.5m in donations and special event revenues in F2022. Administrative costs are 8% of revenues (less investment income) and fundraising costs are 8% of donations. Total overhead spending is 16%. For each dollar donated, 84 cents go to the cause. This is within Ci's reasonable range for overhead spending. 

Funding reserves of $5.9m can cover program costs at the F2022 level for just over 8 months. 

This is a charity update that has been sent to Calgary Women's Emergency Shelter. Changes and edits may be forthcoming. 

Financial Review

Financial Ratios

Fiscal year ending March
Administrative costs as % of revenues 8.2%4.4%4.7%
Fundraising costs as % of donations 7.6%4.8%9.0%
Total overhead spending 15.8%9.3%13.7%
Program cost coverage (%) 68.5%67.9%26.5%

Summary Financial Statements

All figures in $000s
Donations 4,8876,5424,403
Government funding 3,8495,1603,378
Special events 1,6141,0811,440
Investment income 222826
Other income 829
Total revenues 10,38012,8139,256
Program costs 8,5537,8957,832
Administrative costs 849568432
Fundraising costs 495369527
Other costs 705952
Total spending 9,9668,8918,844
Cash flow from operations 4143,922413
Capital spending 21325253
Funding reserves 5,8625,3592,076

Note: Ci adjusted for deferred donations, deferred fundraising revenues, and deferred capital contributions affecting Canadian donations and total revenues by ($431k) in F2022, $873k in F2021, and ($223k) in F2020. Ci reported fundraising costs from note 11 of the audited financial statements and backed out difference the from program costs.   

Salary Information

Full-time staff: 85

Avg. compensation: $55,426

Top 10 staff salary range:

$350k +
$300k - $350k
$250k - $300k
$200k - $250k
$160k - $200k
$120k - $160k
$80k - $120k
$40k - $80k
< $40k

Information from most recent CRA Charities Directorate filings for F2021

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Comments & Contact

Comments added by the Charity:

The comment below was added to a previous profile update. New comments may be forthcoming.

The Family Violence Helpline (403.234.7233) is often the first contact for people reaching out for support. Our Helpline counsellors answer the phone 24 hours per day, 365 days a year. They provide counselling, safety planning, referrals and information in multiple languages.


Charity Contact

This email address is being protected from spambots. You need JavaScript enabled to view it. Tel: 403-290-1552


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Charitable Registration Number: 80340 7956 RR0001