2 Overlea Boulevard
Toronto, ON M4H 1P4
Territorial Commander: Floyd Tidd
Board Chair: Jan Barton

Charitable Reg. #:10795 1618 RR0001


Ci's Star Rating is calculated based on the following independent metrics:

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Audited financial statements for current and previous years available on the charity’s website.



Grade based on the charity's public reporting of the work it does and the results it achieves.



The demonstrated impact per dollar Ci calculates from available program information.


Charity's cash and investments (funding reserves) relative to how much it spends on programs in most recent year.



For a dollar donated, after overhead costs of fundraising and admin/management (excluding surplus) 80 cents are available for programs.

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About Salvation Army:

Salvation Army is an international Christian organization that began operations in Canada in 1882. Its mission is to share the Christian religion, help children and families access basic needs, and help transform communities around the world. It is the largest non-governmental direct provider of social services in Canada. The Governing Council of the Salvation Army in Canada (Salvation Army) combines its operations in Canada and Bermuda. In F2019, Salvation Army helped 1.6 million people in Bermuda and Canada. The Salvation Army focuses on addiction, health care, community & family services, congregational ministries, children & youth, education, and overseas programs.

In F2019, Salvation Army’s addictions, corrections, and residential programs made up 41% of total program spending. Salvation Army offers different services including withdrawal management, day treatment, residential, and outpatient recovery programs. In F2019, Salvation Army provided 3,800 shelter, addictions, detox, and mental health beds each night.

Salvation Army’s health care programs made up 27% of total program spending in F2019. The charity reports that 111,000 people were visited in hospitals, nursing homes, prisons, daycare centres, and other facilities in F2019. Additionally, 123,000 people were helped in night patrol, rescue, and suicide prevention.

In F2019, community and family service programs made up 13% of Salvation Army’s total program spending. These programs include nutritional support, financial, social, education, seasonal, and more. In F2019, Salvation Army reports that 3.4 million free meals were served at shelters and in feeding programs. During the Christmas season, 261,000 people were provided with food hampers and toys. The charity also reports that 9,800 people were supported with language training through Immigration and Refugee Services and 15,400 people were supported with budgeting, tax preparation, and trusteeship.

Salvation Army’s youth and education programs made up 5% of total program spending in F2019. Programs aim to provide safe, educational, and fun spaces for children, and include school feeding programs, summer camps, and anger management. Salvation Army reports that in F2019, 195,000 meals were served in school breakfast programs. Additionally, 5,050 children went to Salvation Army camps and 3,579 children were helped through the Brighter Future Children’s Sponsorship Program.

The remaining 4% of program spending in F2019 went to other programs and overseas development.

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Results and Impact

Salvation Army reports that 415 people completed addictions and rehabilitations programs in F2019. Through its community and family services programs, 415 people were helped when an emergency or natural disaster struck. The charity also reported that its thrift stores diverted 37,404 metric tonnes from landfills in F2019.

While Ci highlights these key results, they may not be a complete representation of Salvation Army’s results and impact.

Charity Intelligence has given Salvation Army a Low impact rating based on demonstrated impact per dollar spent.

Impact Rating: Low

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Salvation Army is a Major 100 charity, meaning it is one of Canada’s largest charities in terms of donations. Salvation Army received $193.6m in donations in F2019. The charity also received $259.1m in government funding and $83.4m in fees for service. Administrative costs are 8% of revenues and fundraising costs are 12% of donations. For every dollar donated, 80 cents go to the cause. This is within Ci’s reasonable range for overhead spending. The charity holds $1.1bn in funding reserves, of which $32.8m is donor-endowed. Excluding donor-endowed funds, the charity can cover annual program costs for 2.2 years.

This charity report is an update that has been sent to Salvation Army for review. Changes and edits may be forthcoming.

Updated on August 24, 2020 by Tenzin Shomar.

Financial Review

Financial Ratios

Fiscal year ending March
Administrative costs as % of revenues 7.6%7.1%6.7%
Fundraising costs as % of donations 12.4%11.6%12.1%
Total overhead spending 20.0%18.6%18.8%
Program cost coverage (%) 224.3%217.3%210.4%

Summary Financial Statements

All figures in $000s
Donations 193,606201,850187,464
Government funding 259,061251,863238,373
Fees for service 83,35383,06280,758
Business activities (net) 3,94710,04814,888
Investment income 77,90393,862126,775
Other income 30,26418,31943,440
Total revenues 648,134659,004691,698
Program costs - International 5,7665,8044,739
Program costs - Canada 479,544463,042450,122
Administrative costs 43,34339,89037,649
Fundraising costs 24,03623,36122,670
Other costs 17,19713,53316,992
Total spending 569,886545,630532,172
Cash flow from operations 78,248113,374159,526
Capital spending 8,76649,54828,631
Funding reserves 1,117,6631,048,029986,085

Note: Ci has reported Thrift Store operations as net of expenses in revenues, reducing total revenues and expenses by $159.2m in F2019, $148.7m in F2018, and $138.4m in F2017.

Salary Information

Full-time staff: 425

Avg. Compensation: $65,169

Top 10 staff salary range:

$350k +
$300k - $350k
$250k - $300k
$200k - $250k
$160k - $200k
$120k - $160k
$80k - $120k
$40k - $80k
< $40k

Information from most recent CRA Charities Directorate filings for F2019

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Comments & Contact

Comments added by the Charity:

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Charity Contact

Website: www.salvationarmy.ca
This email address is being protected from spambots. You need JavaScript enabled to view it. Tel: 416-425-2111