87 Elm Street
Toronto, ON M5G 0A8
CEO: Heather McGregor
Board President: Barb Keenan

Charitable Reg. #:10822 9865 RR0001


Ci's Star Rating is calculated based on the following independent metrics:

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Audited financial statements for current and previous years available on the charity’s website.



Grade based on the charity's public reporting of the work it does and the results it achieves.



The demonstrated impact per dollar Ci calculates from available program information.


Charity's cash and investments (funding reserves) relative to how much it spends on programs in most recent year.



For a dollar donated, after overhead costs of fundraising and admin/management (excluding surplus) 96 cents are available for programs.

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About YWCA Toronto:

Founded in 1873, YWCA Toronto works to transform the lives of women in Toronto. It primarily serves disadvantaged women, girls, and gender-diverse people. YWCA Toronto’s clients include women escaping domestic violence, recent immigrants to Canada, single mothers, low-income families, and Indigenous women. YWCA Toronto’s main programs include Housing, Employment, Support, Girls and Family, and Philanthropy.

Housing services represented 50% of program spending in F2019. YWCA Toronto provides four emergency shelters with 117 shelter beds. YWCA Toronto also designates 50 housing units for Indigenous women and families. In F2019, the charity states that 963 clients found safety and support at a YWCA Toronto shelter. Furthermore, 182 clients received specialized support for mental health or addiction at shelters.

Employment programs received 24% of program spending in F2019. YWCA Toronto provides courses on computer skills, English literacy, customer service, and leadership. Clients also gain experience with interviews and resume writing. In F2019, 3,852 people took part in employment and training programs. YWCA Toronto also served 1,482 newcomers through employment programs.

Support for women facing violence represented 14% of program spending in F2019. YWCA Toronto provides shelters to house women and children escaping violence. The charity helps connect clients with affordable housing, healthcare, legal services, and other resources. In F2019, 197 women received interest-free loans to help them escape violence and rebuild their lives.

Girls and Family programs received 8% of program spending in F2019. YWCA Toronto works with girls during the school year or at summer camp to build leadership skills, gain self-esteem, and try new activities. In F2019, 702 girls and gender-diverse youth attended YWCA Camp Tapawingo in Georgian Bay. The charity also offers parenting and childcare services to help mothers across Toronto. In F2019, YWCA Toronto helped 538 teen mothers gain social networks, skills, and resources.

Philanthropy and advocacy made up the remaining 4% of program spending. YWCA Toronto advocates for gender equality, trans rights, poverty reduction, affordable housing, and the end of sexual violence. Ahead of the 2019 Canadian federal election, YWCA Toronto launched a campaign calling for a National Action Plan on gender-based violence. YWCA Toronto also called for the creation of a Gender Equality Office in Toronto.

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Results and Impact

In F2019, YWCA Toronto reported that 75% of graduates from its iOS and Android Mobile Application Developer program found jobs. It states that many graduates received a starting wage of $45 per hour. In F2019, YWCA Toronto reports that its advocacy helped reverse Ontario’s proposal to cut the Transition Child Benefit. The program provides up to $230 per month for low-income families, helping to feed around 32,000 children.

While Ci highlights these key results, they may not be a complete representation of YWCA Toronto’s results and impact.

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YWCA Toronto provided its F2019 audited financial statements upon request. However, since the statements do not disclose any fundraising costs, the F2019 financial review was unable to report information on fundraising. The charity instead provides its full administrative and fundraising expenses on its T3010 filing with the CRA, which is only available for F2018. The charity states that it will file its F2019 T3010 in December 2020. Administrative and fundraising costs may be understated for F2019.

YWCA Toronto is a medium-sized charity with donations of $4.8m in F2019.  The charity received $22.9m in government funding, representing 66% of total revenues. Administrative costs are 4% of revenue (less investment income) and fundraising costs could not be obtained due to the missing T3010 filing. With 4% total overhead spending, 96 cents go to the cause for every dollar donated to the charity. This falls outside of Ci’s reasonable range for overhead spending.

In F2018, the most recent year that fundraising costs could be obtained, administrative costs were 11% of revenues (less investment income) and fundraising costs were 28% of donations. This resulted in total overhead spending of 39%. For every dollar donated to the charity, 61 cents went to the cause. This fell outside of Ci’s reasonable range for overhead spending.

YWCA Toronto has $11.4m in liquid assets and $37.4m in interest-bearing debts. These debts mainly represent mortgages to finance its shelters and facilities. Excluding debts, YWCA Toronto could cover 40% or five months of program costs. In F2018, YWCA Toronto received $3.7m in proceeds on the sale of property, exceeding its $1.0m on capital spending. It sold a property on Jonesville Crescent, which it purchased for $3.1m in F2015.

This charity profile is an update that has been sent to YWCA Toronto for review. Changes and edits may be forthcoming.

Updated on July 20, 2020 by Eric Zhao.

Financial Review

Financial Ratios

Fiscal year ending December
Administrative costs as % of revenues 4.4%11.2%12.9%
Fundraising costs as % of donations 0.0%27.9%27.7%
Total overhead spending 4.4%39.1%40.5%
Program cost coverage (%) (91.7%)(130.6%)(155.7%)

Summary Financial Statements

All figures in $000s
Donations 4,7524,1113,573
Government funding 22,89520,41719,122
Fees for service 1,1021,1061,118
Business activities (net) 4,4584,3754,185
Investment income 99828550
Other income 337380384
Total revenues 34,54330,41728,931
Program costs 28,34423,08321,406
Administrative costs 1,4823,4143,655
Fundraising costs 01,145988
Other costs 2,0772,1542,074
Total spending 31,90429,79628,123
Cash flow from operations 2,639620808
Capital spending 410(2,649)1,168
Funding reserves (25,985)(30,145)(33,333)

Note: Ci adjusted donations by amounts transferred to and from deferred contributions, amounts received for the purchase of capital, and amortization of deferred capital contributions. This affected total revenues by $123k in F2019, ($502k) in F2018, and ($702k) in F2017. Ci removed amortization of deferred capital contributions in government funding and amortization of capital contributions related to capital replacement reserves, affecting total revenues by ($937k) in F2019, ($1.0m) in F2018, and ($899k) in F2017. Ci reallocated interest income on below-market interest loans from government revenue to investment income. Ci removed unit repairs funded by capital reserves, affecting revenues by ($10k) in F2019, ($13k) in F2018, and ($15k) in F2017. Ci reported administrative and fundraising costs from the charity’s available T3010 filings and removed the amounts from program costs. Ci also removed amortization of capital assets from program costs.

Salary Information

Full-time staff: 262

Avg. Compensation: $56,168

Top 10 staff salary range:

$350k +
$300k - $350k
$250k - $300k
$200k - $250k
$160k - $200k
$120k - $160k
$80k - $120k
$40k - $80k
< $40k

Information from most recent CRA Charities Directorate filings for F2018

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Comments & Contact

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Charity Contact

Website: www.ywcatoronto.org
This email address is being protected from spambots. You need JavaScript enabled to view it. Tel: 416-961-8100