Centraide Quebec, Chaudiere-Appalaches et Bas-Saint-Laurent

101 - 3100 Avenue du Bourg-Royal
Beauport, QC G1C 5S7
President & CEO: Isabelle Genest
Board Chair: Marie France Loiseau

Charitable Reg. #:13228 6808 RR0001


Ci's Star Rating is calculated based on the following independent metrics:

[Charity Rating: 4/5]



Audited financial statements for current and previous years available on the charity’s website.



Grade based on the charity's public reporting of the work it does and the results it achieves.



The demonstrated impact per dollar Ci calculates from available program information.


Charity's cash and investments (funding reserves) relative to how much it spends on programs in most recent year.



For a dollar donated, after overhead costs of fundraising and admin/management (excluding surplus) 84 cents are available for programs.

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About Centraide Quebec, Chaudiere-Appalaches et Bas-Saint-Laurent:

Centraide Quebec, Chaudiere-Appalaches et Bas-Saint-Laurent is a 4-star rated, financially transparent charity. It has an above average results reporting grade and its overhead spending is within Ci’s reasonable range. The charity has $13.8m in reserve funds, which can cover nine months of annual program costs.

Founded in 1945, Centraide (United Way) Quebec, Chaudiere-Appalaches et Bas-Saint-Laurent raises funds to address human needs in Quebec City and its surrounding regions. In 2018, Centraide Quebec et Chaudiere-Appalaches merged with Centraide KRTB Côte-du-Sud and Centraide Bas-Saint-Laurent. 

In its Mémoire Pauvreté report, Centraide Quebec, Chaudiere-Appalaches et Bas-Saint-Laurent states that between 790,000 and 1.59 million Québécois are experiencing poverty in January 2023. It adds that the pandemic and the housing crisis in Quebec have worsened the issue, aggravating problems of mental health, affordable housing, school drop-out rates and gender inequality. The charity funds local organizations that strive to improve living conditions. Its four main focus areas are Breaking Social Isolation, Supporting Youth Success, Ensuring Basic Necessities and Building Communities. In total, it granted $19.4 million in F2022, a 7% increase compared with F2021.

Breaking Social Isolation

Breaking Social Isolation focuses on providing marginalised people with ways to feel connected with society. In F2022, the charity granted $5.5 million to support 134 organisations and three projects fighting social isolation. It adds that 335 people have participated in activities to help them reintegrate into society. The biggest grants went to Au Bercail ($146k), Service d’entraide Basse-Ville ($134k) and Alter Justice ($121k).

Supporting Youth Success

Supporting Youth Success aims to provide every child with a strong start in life. Centraide Quebec reports that a third of students have considered dropping out of school because of the pandemic. In F2022, the charity granted $4.1 million to 93 organisations supporting the success of young people. The charity reports that in the last year, nearly 10,000 young people have connected with Centraide staff and volunteers in the street. The biggest grants for this cause went to Projet Intervention Prostitution Québec ($159k), Le Pignon Bleu ($145k) and L’Évasion Saint-Pie K ($123k).

Ensuring Basic Necessities

Ensuring Basic Necessities focuses on providing needs such as food, housing, clothes, transport and jobs. According to Centraide Quebec, by winter 2022, 20% of adults in the Quebec area lived in food insecure households. In F2022, it disbursed $2.2 million to 32 organisations providing basic needs to people in poverty. It also supported seven projects with the same goal. The biggest grant recipients were Moisson Québec ($277k), Bureau d’animation et information logement ($157k) and Association coopérative d’économie familiale de Québec ($148k).

Building communities 

Building communities funds local organisations to help them improve living conditions in their neighbourhoods. In F2022, Centraide Quebec granted $816k to support 15 organisations and two projects focused on this cause. It adds that it helped 1,447 people participate in sports and other activities for free or at a reduced cost. Its biggest grants went to Centre d'information et de référence de la Capitale-Nationale et de la Chaudière- Appalaches ($180k), Bénévoles d'Expertise ($117k) and La Ruche Vanier ($114k).

In F2022, the charity reports that 123 Centraide speakers presented 192 testimonials and 75 presentations to companies about poverty, vulnerability and social exclusion. These presentations reached 4,000 people.

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Results and Impact

Centraide Quebec, Chaudiere-Appalaches et Bas-Saint-Laurent reports that its grants have helped 88 people with disabilities find jobs. It adds that 206 parents boosted their self-confidence and their parenting skills through workshops offered by Centraide. It adds that the school drop-out rate has decreased 10% in 10 years in the Quebec region, in part thanks to Centraide Quebec’s work.

While Charity Intelligence highlights these key results, they may not be a complete representation of Centraide Quebec, Chaudiere-Appalaches et Bas-Saint results.

This charity is not yet rated for impact (n/r).

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Centraide Quebec, Chaudiere-Appalaches et Bas-Saint-Laurent is financially transparent. Its audited financial statements are publicly available on its website.

Centraide Quebec, Chaudiere-Appalaches et Bas-Saint-Laurent has donations of $19.9m in F2022. Administrative costs are 4% of revenues (less investment income) and fundraising costs are 13% of donations. This results in total overhead spending of 16%. This means that, for every dollar donated, 84 cents are available for programs. This is within Ci’s reasonable range for overhead spending.

Centraide Quebec, Chaudiere-Appalaches et Bas-Saint-Laurent has $13.8m in reserve funds, of which $764k is donor endowed. Excluding donor-endowed funds, the charity could cover 72% or about nine months of annual program costs.

At the time of this profile update, the charity’s F2022 T3010 filing with the CRA is not publicly available. Hence, the most recent staff compensation information is from F2021.

This charity report is an update that has been sent to Centraide Quebec, Chaudiere-Appalaches et Bas-Saint-Laurent for review. Changes and edits may be forthcoming.

Updated July 27, 2023 by Victoria Allder.

Financial Review

Financial Ratios

Fiscal year ending December
Administrative costs as % of revenues 3.7%3.6%4.9%
Fundraising costs as % of donations 12.5%10.6%8.2%
Total overhead spending 16.2%14.1%13.1%
Program cost coverage (%) 71.6%77.7%47.1%

Summary Financial Statements

All figures in $000s
Donations 19,93120,91518,658
Government funding 006,083
Investment income (55)336230
Total revenues 19,87721,25224,971
Program costs 1,9041,8231,710
Grants 16,38013,77217,299
Administrative costs 7407471,219
Fundraising costs 2,4822,2081,527
Total spending 21,50718,55021,756
Cash flow from operations (1,630)2,7023,215
Capital spending 2242101
Funding reserves 13,83612,8279,494

Note: Ci adjusted for deferred donations, affecting donations by ($549k) in F2022, $881k in F2021, $73k in F2020. Ci did not include loss on disposal of tangible assets in expenses, reducing expenses by $1k in F2022, less than $1k in F2021 and nil in F2020. Ci adjusted for grants payable to organisations, affecting grants by $1.6m in F2022, $144k in F2021 and ($299k) in F2020.

Salary Information

Full-time staff: 53

Avg. compensation: $67,059

Top 10 staff salary range:

$350k +
$300k - $350k
$250k - $300k
$200k - $250k
$160k - $200k
$120k - $160k
$80k - $120k
$40k - $80k
< $40k

Information from most recent CRA Charities Directorate filings for F2021

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Comments & Contact

Comments added by the Charity:

No comments have been added by the charity.

Charity Contact

Website: www.centraide-quebec.com
This email address is being protected from spambots. You need JavaScript enabled to view it. Tel: 418-660-2100


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Charitable Registration Number: 80340 7956 RR0001