962 Bloor Street West
Toronto, ON M6H 1L6
Acting Executive Director: Priyanka Sheth
Board Co-Chair: Michaela Ferguson

Charitable Reg. #:10798 3009 RR0001

STAR RATING

Ci's Star Rating is calculated based on the following independent metrics:

[Charity Rating: 3/5]

FINANCIAL TRANSPARENCY

Audited financial statements available only upon request.

B

RESULTS REPORTING

Grade based on the charity's public reporting of the work it does and the results it achieves.

n/r

DEMONSTRATED IMPACT

The demonstrated impact per dollar Ci calculates from available program information.

NEED FOR FUNDING

Charity's cash and investments (funding reserves) relative to how much it spends on programs in most recent year.

89%

CENTS TO THE CAUSE

For a dollar donated, after overhead costs of fundraising and admin/management (excluding surplus) 89 cents are available for programs.



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OVERVIEW

About Sistering:

Sistering is a 3-star charity that is not financially transparent. Its results reporting score is B, which is average. Its overhead spending is within Ci’s reasonable range. Its reserve funds can cover two months of annual program costs. 

 Founded in 1980, Sistering is a Toronto-based shelter and service organization for women and gender-diverse individuals. It aims to reduce the impact of homelessness, poverty, and substance abuse. The charity reports that one in ten people in Toronto rely on food banks. The number of people sleeping in emergency shelters has doubled to more than 9,000.  

Sistering offers three main programs: Low-Barrier Drop-In; Harm Reduction; and Advocacy. The charity does not provide a program spending breakdown. 

The Low-Barrier Drop-In provides meals, showers, counselling, and other services. It also provides physical and psychological healthcare in partnership with Inner City Health Associates. In F2023, Sistering reports making 10,218 referrals and receiving 27,680 participant visits. The clinic performed 1,323 physician appointments and 726 psychiatrist appointments. The charity states the program had 1,105 unique participants in F2023. 

The Harm Reduction program provides substance abuse counselling and support. In F2023, Sistering reports distributing 5,168 naloxone kits and 26,594 harm reduction kits. There were 2,468 outreach clients and 569 individuals who received detox, housing, and in-home visits.  

Its Advocacy program involves research and community engagement. In F2023, it hosted ten community town meetings and three free de-escalation workshops. In their community wellness groups, Sistering hosted 250 Spanish group members, 130 Arabic group members, and 433 refugee group members in F2023. 

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Results and Impact

In F2023, Sistering reports that its case support team prevented three evictions through rental unit cleanup.

While Ci highlights these key results, they may not be a complete representation of Sistering’s results and impact. This charity is not yet rated on impact (n/r).

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Finances

Sistering received $2.1m in donations in F2023. It also received $4.7m in government funding, representing 71% of total revenues. Administrative costs are 8% of revenues, less investment income. Fundraising costs are 4% of donations. Total overhead spending is 11%. For every dollar donated, 89 cents are available to go to the cause. This is within Ci’s reasonable range for overhead spending. 

In F2023, Sistering had $1.1m in net funding reserves. These funds can cover two months of annual program costs. 

Ci has sent this profile update to Sistering for review. Changes and edits may be forthcoming.

Updated on June 27, 2024 by Stellar Zhang.

Financial Review


Financial Ratios

Fiscal year ending March
202320222021
Administrative costs as % of revenues 6.9%10.8%8.7%
Fundraising costs as % of donations 3.8%1.3%3.1%
Total overhead spending 10.7%12.1%11.8%
Program cost coverage (%) 17.8%42.8%37.0%

Summary Financial Statements

All figures in $000s
202320222021
Donations 2,0822,0622,618
Government funding 4,7224,1555,317
Investment income 2922
Other income (172)(69)52
Total revenues 6,6616,1507,989
Program costs 6,1705,3616,012
Administrative costs 457665695
Fundraising costs 792680
Total spending 6,7056,0526,787
Cash flow from operations (44)981,201
Capital spending 501897
Funding reserves 1,0992,2922,224

Note: Ci adjusted for deferred contributions within government funding and donations. Ci adjusted for deferred capital contributions under other revenue, affecting it by $221k in F2023, $110k in F2022, and $nil in F2021. In F2023, the charity’s auditors note that an amount of $315k was moved from deferred revenue to miscellaneous revenue. Ci has removed this amount from miscellaneous revenue in F2023. 

Salary Information

Full-time staff: 52

Avg. compensation: $63,479

Top 10 staff salary range:

$350k +
0
$300k - $350k
0
$250k - $300k
0
$200k - $250k
0
$160k - $200k
0
$120k - $160k
1
$80k - $120k
9
$40k - $80k
0
< $40k
0

Information from most recent CRA Charities Directorate filings for F2023

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Comments & Contact

Comments added by the Charity:

The following comment was provided by the charity based on a prior year's report. An update may be provided.

Sistering is a multi-service agency supporting some of Toronto’s most marginalized women - poor, homeless or precariously housed, often victims of violence, and often facing mental health challenges. Our redesigned and updated website, launching shortly, will provide potential donors and others interested in our work with detailed information about the programs and services we deliver.

Some key services offered at our 24/7 Drop In:

  •  Three hot meals, soup and sandwiches overnight
  •  Showers and laundry facilities 
  •  Clothing and footwear 
  •  Telephones, mailing address and Internet access
  •  Crisis intervention and trauma-informed counselling 
  •  Housing support
  •  Harm reduction support and supplies 
  •  Peer support groups in English, Spanish, Cantonese and Mandarin
  •  Information, referral and accompaniment to social assistance, legal aid, doctors, and other appointments
  •  Onsite access to primary healthcare with general practitioners, psychiatrists and nurse
  •  Onsite access to a Settlement Worker and immigration lawyer 

 Sistering was one of only 62 agencies awarded Anchor Status this past year by the United Way of Toronto and York Region. Additionally, Sistering received a Vital Ideas Grant from the Toronto Foundation to explore the feasibility of a storefront for our social Enterprise, Inspirations Studio.

Charity Contact

Website: www.sistering.org
This email address is being protected from spambots. You need JavaScript enabled to view it. Tel: 416-926-9762

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Charitable Registration Number: 80340 7956 RR0001