Opportunity International Canada

About Opportunity International Canada:

Opportunity International Canada (OIC) is a faith-based organization that serves individuals of all faiths or no faith in the developing world. Its mission is to “empower people living in poverty to transform their lives, their children’s futures and their communities” by providing financial solutions and training. OIC supports local microfinance organizations, providing innovative financial solutions to empower people, create jobs and build vibrant communities.

Globally, Opportunity International Canada’s microfinance services include lending, savings, microinsurance and financial training. OIC offers financial products aimed at helping farmers, creating leaders and empowering women. Its philanthropic efforts provide education to children and deliver technology to poverty-stricken communities.

In F2015, Opportunity International Canada served 12 million people in 28 countries in Africa, Asia, Latin America and Europe. OIC distributed $1.29 billion to 3.5 million loan clients, with the average first loan to a trust group member at $183. OIC reports that 94% of the loans are made to women and that it has a loan repayment rate of 98%. OIC also reports that 4.1 million clients have savings totaling $221 million, with an average balance of $57. OIC has also calculated that every $1 invested creates $6 over five years.

In Uganda, OIC measured customer loyalty using the Net Promoter Score, which is a measurement of how likely clients are to recommend the bank to the community. The study found an overall net promoter score of 26%. Using these results, OIC implemented customer service changes that resulted in a decrease in client complaints.

Financial Review:

The audited financial statements for Opportunity International Canada and Opportunity International Canada Foundation have been consolidated in this report. OIC is a large charity, with donations of $11.3m in F2015. Its administrative costs are 2% of revenues and its fundraising costs are 8% of donations. For every $1 donated to the charity, 91 cents is put towards its programs, falling within Ci’s reasonable range. The charity’s funding reserves of $5.7m includes $4.3m in donor-endowed funds. This results in a program cost coverage ratio, excluding donor-endowed funds, of 14%. This means that the charity can cover 2 months of its annual programs using its existing reserves.

This charity report is an update that is being reviewed by Opportunity International Canada. Changes and edits may be forthcoming.

Updated on July 6, 2016 by Lynn Tay.