535 Hornby Street
Vancouver, BC V6C 2E8
CEO: Janet Austin
Board Chair: Debbie Nagle

Charitable Reg. #:10822 7943 RR0001


Ci's Star Rating is calculated based on the following independent metrics:

[Charity Rating: 4/5]



Audited financial statements for current and previous years available on the charity’s website.



Grade based on the charity's public reporting of the work it does and the results it achieves.



The demonstrated impact per dollar Ci calculates from available program information.


Charity's cash and investments (funding reserves) relative to how much it spends on programs in most recent year.



For a dollar donated, after overhead costs of fundraising and admin/management (excluding surplus) 78 cents are available for programs.

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About YWCA Metro Vancouver:

Founded in 1897, YWCA Metro Vancouver works to improve the lives of women and their families through providing economic opportunities, promoting health improvement, and advocating on behalf of all women. In F2018, it worked with more than 46,000 people, providing 59 programs and services at 57 locations throughout the Vancouver area.

YWCA Metro Vancouver operates ten housing communities, providing affordable long-term housing and emergency shelter to single women and their children. In F2018, 562 low-income people lived in the communities. The general public can pay for accommodation at YWCA Hotel Vancouver, with revenue from the business used to fund housing and other charity programs. At the time of this report, YWCA Metro Vancouver is working to expand both the housing and hotel services, adding 45 low-income housing units and 65 hotel beds through separate building projects.

In F2018, 237 children received early childhood education and childcare at YWCA Metro Vancouver’s centres. The “Emma” location has been selected by the provincial government to pilot a low-cost daycare program, charging only $10 per day.

YWCA Metro Vancouver offers a variety of other services including support groups for mothers and domestic violence survivors, high school mentorship, and employment supports. It operates a thrift store and health and fitness centre, proceeds from which are used to fund charity programs.

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Results and Impact

Since 2012, YWCA Metro Vancouver has operated two WorkBC Employment Services Centres. The charity reports that between 2012 and 2018, more than 10,000 people found employment through the service. In 2018, the employment services expanded and the charity now operates three additional WorkBC Centres.

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YWCA Metro Vancouver is a large charity with donations and special event revenue of $11.2m in F2018. The charity received $14.3m in government funding and $9.8m in fees from clients, representing 39% and 27% of donations respectively. Administrative costs are 2% of revenues less investment income, and fundraising costs are 19% of donations. In F2018, the charity received an unusually large donation of $4.3m which significantly reduced fundraising costs per dollar donated from 28% in F2017 and 30% in F2016. Per dollar donated in F2018, 78 cents go to the cause, which is within Ci’s reasonable range for overhead spending.

YWCA Metro Vancouver has $15.7m in funding reserves, of which $1.8m is donor-endowed. Excluding donor-endowed funds, the charity could cover six months of program costs using reserves. YWCA Metro Vancouver has $4.9m in interest-bearing liabilities which are removed from gross funding reserves of $20.6m in calculating net funding reserves. It reports that the provincial government pays for both the principle and interest on all such debts.

This charity report is an update that has been sent to YWCA Metro Vancouver for review. Changes and edits may be forthcoming.

Updated on July 17, 2019 by Madison Kerr.

Financial Review

Financial Ratios

Fiscal year ending December
Administrative costs as % of revenues 2.2%3.0%2.9%
Fundraising costs as % of donations 19.4%28.2%29.8%
Program cost coverage (%) 55.4%31.3%18.8%

Summary Financial Statements

All figures in $000s
Donations 10,4935,7935,164
Government funding 14,34315,44914,146
Fees for service 9,7949,0058,419
Lotteries (net) 3025252
Special events 683665574
Investment income 86625457
Other income 1,041929863
Total revenues 36,74232,51829,675
Program costs 25,18124,15022,677
Administrative costs 820969860
Fundraising costs 2,1621,8221,709
Cash flow from operations 8,5795,5774,429
Capital spending 000
Funding reserves 15,6938,9965,669

Note: Ci has adjusted for deferred fundraising and event revenue, and included endowment contributions, affecting revenues by $3.3m in F2018, ($71k) in F2017, and $38k in F2016. Lottery revenue has been reported gross rather than net because Ci was unable to determine the amount spent by the charity on gaming.

Salary Information

Full-time staff: 183

Avg. Compensation: $89,129

Top 10 staff salary range:

$350k +
$300k - $350k
$250k - $300k
$200k - $250k
$160k - $200k
$120k - $160k
$80k - $120k
$40k - $80k
< $40k

Information from most recent CRA Charities Directorate filings for F2017

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Comments & Contact

Comments added by the Charity:

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Charity Contact

Website: www.ywcavan.org
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