United Way Waterloo Region Communities

50 Sportsworld Crossing Road, Suite 220
Kitchener, ON N2P 0A4
CEO: Joan Fisk
Board Chair: Samson Ling

Charitable Reg. #:10816 0219 RR0001


Ci's Star Rating is calculated based on the following independent metrics:

[Charity Rating: 4/5]



Audited financial statements for current and previous years available on the charity’s website.



Grade based on the charity's public reporting of the work it does and the results it achieves.



The demonstrated impact per dollar Ci calculates from available program information.


Charity's cash and investments (funding reserves) relative to how much it spends on programs in most recent year.



For a dollar donated, after overhead costs of fundraising and admin/management (excluding surplus) 62 cents are available for programs.

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About United Way Waterloo Region Communities:

Founded in 1981, United Way of Waterloo Region Communities (UWWRC) grants funds to local charities to improve lives and build a stronger community in Cambridge, Kitchener, Waterloo, Wilmot, Woolwich, Wellesley and North Dumfries. In 2017, United Way Kitchener-Waterloo and Area combined with United Way Cambridge and North Dumfries to become United Way Waterloo Region Communities.

UWWRC’s three granting programs are Vulnerable Children and Youth, Poverty, and Neighbourhoods. In F2018, UWWRC granted $3.6m, which is equal to 66% of donations received in F2018. UWWRC’s five largest grant recipients were: $363k to KW counselling services, $294k to Carizon Family and Community Services, $287k to House of Friendship, $242k to Big Brothers Big Sisters, and $224k to YMCA Kitchener-Waterloo.

The charity reports that one in ten youth in Waterloo region in their early 20s haven’t graduated high school. Through the Vulnerable Children and Youth program, UWWRC funds programs that enhance the social and educational skills of youth. They also seek to provide youth with access to counselling and mentoring.

UWWRC funds programs designed to teach people important life skills, such as financial literacy and how to cook on a budget. The organization reports that one in ten households have trouble putting food on the table. The organizations funded by the Poverty program served meals to 32,640 individuals and provided food hampers to many others.

In the Waterloo region, the charity reports that one in three families don’t know their neighbours well enough to watch over each other’s children. UWWRC’s Neighbourhoods granting program gives money to organizations whose programs work to increase community engagement and build stronger relationships within communities.

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Results and Impact

The programs funded by UWWRC allowed 22,338 individuals to feed their families, while 10,529 youth improved their self-esteem and 11,500 people became more active members of their community. 

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United Way Waterloo Region Communities is a large charity which received donations of $5.5m in F2018. Administrative costs are 14% of revenues and fundraising costs are 24% of donations. For every dollar donated, 62 cents go to its programs. This is outside Ci’s reasonable range for overhead spending.

As with all United Ways, administrative costs are allocated to charity programs and fundraising. Charity Intelligence reports general, management and administrative costs as administrative costs. For United Way Waterloo, Charity Intelligence has backed out administrative costs from charity programs: $808k in F2018, $742k in F2017 and $507k. This information is reported in Schedule 2 of UWWRC's audited financial statements. Charity Intelligence consistently does this adjustment so donors can compare United Ways with other charities.

UWWRC has funding reserves of $2.8m of which $2.5m is endowed. Excluding endowed funds, the organization’s funding reserves can cover its granting activities for almost one month.

This charity report is an update that has been sent to United Way of Waterloo Region Communities. Changes and edits may be forthcoming.

Updated on June 4, 2019 by Stefan Tetzlaff.

Financial Review

Financial Ratios

Fiscal year ending March
Administrative costs as % of revenues 14.1%11.0%10.5%
Fundraising costs as % of donations 24.0%26.3%21.4%
Program cost coverage (%) 6.9%13.3%77.4%

Summary Financial Statements

All figures in $000s
Donations 5,5106,4274,465
Investment income 46148114
Other income 216347217
Total revenues 5,7716,9234,796
Program costs 578623241
Grants 3,6264,6273,240
Donor-designated donations 15343359
Administrative costs 808742490
Fundraising costs 1,3211,692956
Cash flow from operations (714)(1,195)(191)
Capital spending 000
Funding reserves 2,8503,2352,696

Note: Ci removed deferred capital contributions from revenues resulting in total revenue decreasing by $99k in F2018, $59K in F2017, and $39K in F2016. Ci displays figures from F2018 and F2017 as merged totals of United Way Kitchener-Waterloo and Area and United Way Cambridge and North Dumfries. Ci displays F2016 as United Way Kitchener-Waterloo and Area totals. 

Salary Information

Full-time staff: 32

Avg. Compensation: $48,290

Top 10 staff salary range:

$350k +
$300k - $350k
$250k - $300k
$200k - $250k
$160k - $200k
$120k - $160k
$80k - $120k
$40k - $80k
< $40k

Information from most recent CRA Charities Directorate filings for F2018

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Comments & Contact

Comments added by the Charity:

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Charity Contact

Website: www.uwaywrc.ca
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