Women in Need Society of Calgary

Bay 26, 137 – 7007 54th St SE
Calgary, AB T2C 4S3
Executive Director: Karen Ramchuk
Board Chair: Tom Whalen

Charitable Reg. #:13518 5411 RR0001


Ci's Star Rating is calculated based on the following independent metrics:

[Charity Rating: 4/5]



Audited financial statements for current and previous years available on the charity’s website.



Grade based on the charity's public reporting of the work it does and the results it achieves.



The demonstrated impact per dollar Ci calculates from available program information.


Charity's cash and investments (funding reserves) relative to how much it spends on programs in most recent year.



For a dollar donated, after overhead costs of fundraising and admin/management (excluding surplus) 92 cents are available for programs.

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About Women in Need Society of Calgary:

Founded in 1992, Women in Need Society of Calgary (WINS) supports women and families in need of clothing, household items, and referrals to other social services. The society operates five thrift stores that collect and sell donated clothes, jewelry, furniture, and sporting equipment. The charity uses thrift store revenue to support its three main programs: Free Goods Referrals, Family Resource Centres, and Employment Programs.

The Free Goods Referral program operates at each thrift store location. The program allows women with financial difficulties to shop for free upon referral by a local agency. In F2019, WINS provided $624k worth of free goods to women in need (up from $522k in F2018). Women in Need Society of Calgary works with 100 different partner agencies to process referrals.

Women in Need Society of Calgary operates Family Resource Centres, providing one-on-one guidance and programs to support women. WINS also connects its clients with community resources and support groups. Through WINS’ services, women can access computers or classes on parenting and English. In F2019, the charity reported that it provided services 16,844 times (up from 11,182 in F2018). WINS states that it directly served 6,287 people, affecting a total of 17,953 clients and their family members.

WINS’ Employment Programs aim to provide critical job skills for vulnerable women. In F2019, the charity launched its new Retail Ready Employment Service, which trained 40 women for employment in the retail industry. The training program ran for six weeks and included a mix of classroom and on-the-job placements.

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Results and Impact

Through its thrift stores, WINS reports that it has diverted 3,266,261 pounds of clothing and goods from landfills. Women in Need Society of Calgary has also recycled 38,184 pounds of worn shoes. According to WINS, the 40 graduates of its Retail Ready Employment Service in F2019 experienced a 40% job placement rate following the program.

While Ci highlights these key results, they may not be a complete representation of Women in Need Society of Calgary’s results and impact.

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Women in Need Society of Calgary is a medium-sized charity, with donations of $1.1m in F2019. In F2019, the charity also received $3.8m in net revenue from business activities, which included its thrift stores and recycling programs. This represented 72% of total revenues.

WINS’ administrative costs are 4% of revenues (less investment income) and fundraising costs are 5% of donations. This means that total overhead spending is slightly over 8%. For every dollar donated to the charity, 92 cents go to the cause. This falls within Ci’s reasonable range for overhead spending.

Women in Need Society of Calgary has $1.7m in total funding reserves. With its existing reserves, the charity can cover 43% or five months of annual program costs.

Due to the COVID-19 outbreak, the Charities Directorate has granted extensions for filing financial details for the 2019 fiscal year. Although its year-end was in December, WINS’ F2019 T3010 filing with the CRA has not yet been posted. In F2018, the charity reported using external fundraisers. It paid $2k to raise $68k from external fundraisers, for a cost of $0.03 per dollar raised.

This charity report is an update that has been sent to Women in Need Society of Calgary for review. Changes and edits may be forthcoming.

Updated on June 23, 2020 by Eric Zhao.

Financial Review

Financial Ratios

Fiscal year ending December
Administrative costs as % of revenues 4.0%4.0%5.2%
Fundraising costs as % of donations 4.6%2.4%32.4%
Total overhead spending 8.5%6.3%37.6%
Program cost coverage (%) 42.9%23.1%18.2%

Summary Financial Statements

All figures in $000s
Donations 1,142929328
Government funding 193161122
Fees for service 1281014
Business activities (net) 3,8443,6693,564
Investment income 221211
Other income 0120
Total revenues 5,3294,7924,039
Program costs 4,0654,1344,164
Grants 0311
Administrative costs 210189211
Fundraising costs 5222106
Other costs 343536
Total spending 4,3614,3834,528
Cash flow from operations 969410(489)
Capital spending 27015693
Funding reserves 1,744956759

Note: Ci adjusted for deferred contributions relating to operations, affecting total revenues by $101k in F2019, $217k in F2018, and ($58k) in F2017. Ci adjusted for deferred contributions relating to property and equipment, affecting total revenues by $164k in F2019, $104k in F2018, and $31k in F2017. Thrift store activities are reported as net of expenses, affecting total revenues and expenses by ($225k) in F2019, ($235k) in F2018, and ($285k) in F2017. Ci reported grants to qualified donees from the charity’s available T3010 filings and backed the amounts out of program costs.

Salary Information

Full-time staff: 40

Avg. Compensation: $53,316

Top 10 staff salary range:

$350k +
$300k - $350k
$250k - $300k
$200k - $250k
$160k - $200k
$120k - $160k
$80k - $120k
$40k - $80k
< $40k

Information from most recent CRA Charities Directorate filings for F2018

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Comments & Contact

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Charity Contact

Website: www.womeninneed.net
This email address is being protected from spambots. You need JavaScript enabled to view it. Tel: 403-255-5102