Lions Foundation of Canada Dog Guides

152 Wilson Street
Oakville, ON L6K 0G6
CEO: Beverly Crandell
Board Chair: David Hollyoake

Charitable Reg. #:13024 5129 RR0001


Ci's Star Rating is calculated based on the following independent metrics:

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Audited financial statements for current and previous years available on the charity’s website.



Grade based on the charity's public reporting of the work it does and the results it achieves.



The demonstrated impact per dollar Ci calculates from available program information.


Charity's cash and investments (funding reserves) relative to how much it spends on programs in most recent year.



For a dollar donated, after overhead costs of fundraising and admin/management (excluding surplus) 70 cents are available for programs.

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About Lions Foundation of Canada Dog Guides:

Founded in 1983, Lions Foundation of Canada Dog Guides provides Dog Guides to Canadians with medical or physical disabilities at no cost. The foundation operates Dog Guides Canada, a training school and charity that connects clients with disabilities to specialized Dog Guides. Lions Foundation of Canada Dog Guides has two training facilities in Ontario: one in Oakville and another in Breslau.

Dog Guides receive specific training to meet the needs of their clients. Training lasts four to six months, with each dog receiving one-on-one support from a qualified trainer. Lions Foundation of Canada Dog Guides reports that it takes nearly two years to raise, train, and partner a Dog Guide. The charity offers seven Dog Guide programs: Canine Vision (for the blind or visually impaired), Hearing (for the deaf or hard of hearing), Autism Assistance (for children aged 3 to 12 on the autism spectrum), Service (for those with medical or physical disabilities), Seizure Response (for those with epilepsy), Diabetic Alert (for those with type 1 diabetes), and Facility Support (for professional agencies that support victims with trauma).

In F2019, a total of 304 dogs entered a Dog Guide training program, up from 275 dogs in F2018. The total operating costs spent per entering (but not necessarily graduating) dog were $17,184, down from $18,133 in F2018. In F2018, the rate of success in training programs was 69%. This means that total operating costs spent per successfully trained dog were $26,279 in F2018. Assuming the same success rate in F2019, this cost drops to $24,905 per trained dog in F2019.

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Results and Impact

Lions Foundation of Canada Dog Guides reported that 69% of its dogs entered in programs were successfully trained as Dog Guides in F2018, but it does not report a successful training rate for F2019. Dogs that do not graduate from the training program are later adopted.

Each year, Lions Foundation of Canada Dog Guides conducts surveys among its clients. Surveys in F2019 found that 96% of respondents would recommend the program, 93% felt satisfied with their Dog Guide, and 91% reported being able to live more independently.

While Ci highlights these key results, they may not be a complete representation of Lions Foundation of Canada Dog Guides’ results and impact.

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Lions Foundation of Canada Dog Guides is a large charity with $5.7m in donations and special events revenues in F2019. Its administrative costs are 16% of revenues (excluding investment income) and its fundraising costs are 13% of donations and special events revenue. This means that the charity spends 30% on overhead. For every dollar donated to the charity, 70 cents go to the cause. This falls within Ci’s reasonable range for overhead spending.

The charity has funding reserves of $18.3m, of which $678k is donor-endowed. Lions Foundation of Canada Dog Guides has a program cost coverage ratio of 510%, excluding donated goods used in programs. This means that the charity can cover its program costs for 5.1 years using its existing funding reserves, showing a lack of funding need.

This charity report is an update that has been sent to Lions Foundation of Canada Dog Guides for review. Changes and edits may be forthcoming.

Updated on May 25, 2020 by Eric Zhao.

Financial Review

Financial Ratios

Fiscal year ending June
Administrative costs as % of revenues 16.3%13.0%16.3%
Fundraising costs as % of donations 13.4%12.2%14.7%
Total overhead spending 29.6%25.2%31.0%
Program cost coverage (%) 509.8%408.0%358.1%

Summary Financial Statements

All figures in $000s
Donations 4,0724,7243,039
Goods in kind 242232
Fees for service 313243
Business activities (net) 181917
Special events 1,6221,4771,670
Investment income 1,2351,2271,565
Other income 11010296
Total revenues 7,1117,6026,462
Program costs 2,3891,3661,614
Grants 1,0942,0151,531
Donated goods exp 242232
Administrative costs 957830798
Fundraising costs 760753691
Total spending 5,2244,9864,667
Cash flow from operations 1,8872,6161,796
Capital spending 12918688
Funding reserves 18,26217,58015,167

Note: Note: Ci included property, an expense item under the charity's income statement, within program costs since property includes facilities used for training. Ci reported grants to qualified donees from the charity's T3010 CRA filings and backed out the amounts from program costs.

Salary Information

Full-time staff: 12

Avg. Compensation: $46,737

Top 10 staff salary range:

$350k +
$300k - $350k
$250k - $300k
$200k - $250k
$160k - $200k
$120k - $160k
$80k - $120k
$40k - $80k
< $40k

Information from most recent CRA Charities Directorate filings for F2019

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Charity Contact

This email address is being protected from spambots. You need JavaScript enabled to view it. Tel: (905) 842-2891