CUPS Calgary Society
STAR RATINGCi's Star Rating is calculated based on the following independent metrics: |
✔+
FINANCIAL TRANSPARENCY
Audited financial statements for current and previous years available on the charity’s website.
A-
RESULTS REPORTING
Grade based on the charity's public reporting of the work it does and the results it achieves.
High
DEMONSTRATED IMPACT
The demonstrated impact per dollar Ci calculates from available program information.
NEED FOR FUNDING
Charity's cash and investments (funding reserves) relative to how much it spends on programs in most recent year.
78%
CENTS TO THE CAUSE
For a dollar donated, after overhead costs of fundraising and admin/management (excluding surplus) 78 cents are available for programs.
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Programs
About CUPS Calgary Society:
Founded in 1989, CUPS Calgary Society works to help Calgarians escape poverty and overcome trauma. The charity supports people to become more resilient and handle challenges, live self-sufficiently, and maintain good health. By treating and preventing childhood trauma, CUPS aims to end the cycle of poverty. In F2019, CUPS worked with 8,084 people, representing a decrease of 29% from F2018. The decrease is a result of the charity focusing on those who are actively involved in their care.
A Charity Intelligence 2020 Top 10 Canadian Impact Charity
In F2019, CUPS completed 2,633 resiliency tools. A resilience tool is an assessment tool that helps determine what types of supports clients need. The matrices cover supports in four main resilience domains: economic, social-emotional health, and developmental.
CUPS Primary Health Services supported 44,029 patient visits in F2019. The clinic provides walk-in medical care, such as check-ups, prescriptions, and immunizations. Also, 340 adults and children accessed oral health care at CUPS Dental Clinic.
CUPS provides three types of economic supports. The Crisis Intervention Fund provides low-income earners with one-time financial aid to cover housing costs, such as first month's rent and eviction notices. The charity also provides a graduated rent subsidy program that provides ongoing financial aid for people who have graduated from the housing first program. In F2019, 1,092 people received housing services and supports. Tax clinics provide any low-income earner in Alberta with free assistance in filing income tax forms.
Social and emotional support programs help adults and families build skills and be involved in the local community. The CUPS Family Development Centre provides goal-setting support, parent education, skill development, and community referrals. Participants must be low-income earners with a child (or expecting a child). All participants receive food, childcare, and transportation help while visiting the centre.
The CUPS Child Development Centre provides children from low-income families with the supports needed to learn and grow. The centre offers full-day preschool, kindergarten, and health care services.
Data is from F2019, as the charity's 2020 Annual Report has not been posted at the time of writing this profile.
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Results and Impact
CUPS reports that 68% of graduated housing program clients improved their social participation. Also, 60% of Connect2Care clients were able to find a family doctor. 94% of dental patients experienced an improvement in overall health after getting an appointment through CUPS. The charity states that 65% of preschoolers who had a severe disability or delay achieved normal social-emotional skills.
According to CUPS, every dollar donated results in a $10 social return on investment.
Charity Intelligence has given CUPS a High impact rating for proven impact per dollar.
Impact Rating: High

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Finances
CUPS Calgary Society is a Large charity, receiving $9.54m in donations. CUPS received $7.1m in government funding in F2020 and also received $450k in service fees. CUPS' administrative costs are 16% of revenues and fundraising costs are 7% of donations. For every dollar donated, 78 cents go to the cause. This is within Ci's reasonable range for overhead spending.
CUPS has funding reserves of $4.7m that can cover 4.3 months of annual program costs.
This charity report is an update that has been sent to CUPS Calgary Society for review. Comments and edits may be forthcoming.
Updated on July 22, 2020 by Tenzin Shomar.
Financial Review
Fiscal year ending March
|
2020 | 2019 | 2018 |
---|---|---|---|
Administrative costs as % of revenues | 15.6% | 15.2% | 16.1% |
Fundraising costs as % of donations | 6.6% | 6.5% | 9.0% |
Total overhead spending | 22.2% | 21.7% | 25.0% |
Program cost coverage (%) | 36.0% | 40.1% | 37.6% |
Summary Financial StatementsAll figures in $000s |
2020 | 2019 | 2018 |
---|---|---|---|
Donations | 9,497 | 9,189 | 8,452 |
Government funding | 7,098 | 6,933 | 6,627 |
Fees for service | 450 | 419 | 408 |
Investment income | 237 | 125 | 198 |
Total revenues | 17,117 | 16,665 | 15,684 |
Program costs | 13,142 | 12,976 | 11,417 |
Administrative costs | 2,661 | 2,511 | 2,490 |
Fundraising costs | 629 | 597 | 757 |
Total spending | 16,431 | 16,085 | 14,665 |
Cash flow from operations | 686 | 581 | 1,019 |
Capital spending | 362 | 277 | 233 |
Funding reserves | 4,729 | 5,204 | 4,288 |
Note: Ci has presented government funding as reported on the charity’s T3010 filing with the CRA in F2019 and F2018. CUPS management provided the government funding for F2020 to provide consistent presentation while the T3010 is delayed due to covid.
Salary Information
$350k + |
0 |
$300k - $350k |
0 |
$250k - $300k |
0 |
$200k - $250k |
1 |
$160k - $200k |
0 |
$120k - $160k |
4 |
$80k - $120k |
5 |
$40k - $80k |
0 |
< $40k |
0 |
Information from most recent CRA Charities Directorate filings for F2019
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Comments & Contact
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Charity Contact
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