CUPS Calgary Society
STAR RATINGCi's Star Rating is calculated based on the following independent metrics: |
✔+
FINANCIAL TRANSPARENCY
Audited financial statements for current and previous years available on the charity’s website.
A+
RESULTS REPORTING
Grade based on the charity's public reporting of the work it does and the results it achieves.
Average
DEMONSTRATED IMPACT
The demonstrated impact per dollar Ci calculates from available program information.
NEED FOR FUNDING
Charity's cash and investments (funding reserves) relative to how much it spends on programs in most recent year.
78%
CENTS TO THE CAUSE
For a dollar donated, after overhead costs of fundraising and admin/management (excluding surplus) 78 cents are available for programs.
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OVERVIEW
About CUPS Calgary Society:
CUPS Calgary Society is a 5-star charity with Average demonstrated impact. It has excellent disclosure with an A+ results reporting grade. It holds reserves within Ci’s reasonable range. For every dollar donated to CUPS Calgary Society, 78 cents are available to go to the cause.
A Charity Intelligence 2025 Top 100 Rated Charity.
Founded in 1989, CUPS Calgary Society (CUPS) provides healthcare services, housing support, and basic needs assistance to those in need across the city of Calgary. It particularly focuses on marginalized populations who otherwise lack access to healthcare, struggle to remain housed, and require support to raise children. According to the charity, 650,000 Albertans do not have a family doctor and nearly 20% of children in Alberta live below the poverty line.
CUPS runs three programs: Health Services, Basic Needs & Housing, and Families & Children. In the fiscal year ending March 2026 (F2026), the charity spent $16.9m on its programs. CUPS served 5,813 active clients and delivered 78,466 points of service across its three programs in F2026.
Health Services is CUPS' largest program, accounting for 54% of program spending in F2026. The program offers multi-disciplinary health services such as primary care, prenatal care, mental health, addictions recovery, and palliative care. In F2026, the charity delivered 57,022 points of service through CUPS Health Programs, including 998 immunizations, 128 well baby checks, 438 outreach and home visits, and 1,752 appointments with CUPS clinical staff at Alpha House Detox.
Basic Needs & Housing accounted for 41% of program spending in F2026. The program provides rent subsidies, housing case management, and basic needs support for those living in precarious housing. In F2026, the charity distributed 602 bus tickets and 691 food hampers, held 2,545 direct appointments with clients in the Graduated Rent Subsidy Program, and provided $281,810 to 205 households to cover rent, utilities, and other emergency supports.
Families & Children accounted for 5% of program spending in F2026. The program supports parents with young children through CUPS' Family & Child Development Centre, which offers parenting classes, developmental assessments, and drop-in programs for families. In F2026, 461 individuals accessed services at the centre, and 163 clients received a total of 788 home visits.
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Results and Impact
In F2026, CUPS conducted a Client Experience Survey to give clients an opportunity to share feedback on their care. 339 individuals completed the survey. Of respondents, 87% reported having a meaningful relationship with their worker(s) at CUPS, 91% reported feeling involved in their care, and 97% reported feeling treated with dignity and respect.
In the Prenatal and Family Clinic, 40% of prenatal clients returned for postpartum follow-up care.
CUPS' Mental Health program discharged 588 clients in F2026, of whom 25% graduated from the program, and 38% showed improvements in well-being and a decrease in symptoms. In the Liver Clinic, 70% of clients who began Hepatitis C treatment completed it, and 93% of those tested for SVR reached a viral cure. In Addictions and Recovery Supports, 100% of individuals were able to access same-day enrolment.
Through Connect to Care (C2C) 57% of clients who left the program graduated successfully. The Calgary Allied Mobile Palliative Partnership (CAMPP) had an average wait time of 10 days from referral to enrolment, with an average length of stay of 124 days from enrolment to discharge; of those not connected to supports at intake, 59% were connected to primary care providers, 80% to medication coverage, 56% to income support, and 42% to housing.
In Basic Needs and Housing, 95% of clients accessing the Basic Needs Fund through Welcome to CUPS reported that it improved their financial situation. In the Graduated Rent Subsidy Program (GRSP), 70% of clients reported a meaningful relationship with their case worker, and 74% of program exits either graduated or transferred to another housing program.
In Families and Children, 59% of clients enrolled with the Family and Child Development Centre (FCDC) also accessed another CUPS program, and FCDC's outreach capacity grew by 123% over the previous fiscal year.
While Ci highlights these key results, they are only a snippet of CUPS Calgary Society’s full results and impact. Learn more in CUPS’ F2026 Impact Report.
Ci has given CUPS Calgary Society an Average impact rating based on its demonstrated social impact per dollar spent.
Impact Rating: Average
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Finances
CUPS audited financial statements use activity-based costing, a best practice. This means the charity reports program, administrative and fundraising costs separately.
In F2026, CUPS earned $18.9m in revenue. It received $6.5m in donations and special events revenue (34% of total revenue) and $12.2m in government funding (64% of total revenue).
Administrative costs are 19% of revenues (less investment income). Fundraising costs are 3% of donations. Total overhead is 22%. For every dollar donated to CUPS, 78 cents are available for programs. This is within Ci's reasonable range.
In F2026, CUPS spent $16.9m on its programs (89% of total revenue). It recorded a $1.7m deficit, drawing on its reserve funds. The charity spent $307k on capital projects.
At the end of F2026, CUPS had a $12.2m reserve fund (cash and investments), $2.0m of which was donor endowed. Excluding donor-endowed funds, its reserves can cover 61% or roughly seven months of its annual program spending.
This charity update has been sent to CUPS for review. Changes and edits may be forthcoming. Updated by Nick Reszetnik on August 7, 2026.
Financial Review
Fiscal year ending March
|
2026 | 2025 | 2024 |
|---|---|---|---|
| Administrative costs as % of revenues | 19.0% | 12.2% | 15.5% |
| Fundraising costs as % of donations | 2.8% | 1.7% | 2.8% |
| Total overhead spending | 21.7% | 13.8% | 18.3% |
| Program cost coverage (%) | 61.0% | 99.1% | 55.0% |
Summary Financial StatementsAll figures in $000s |
2026 | 2025 | 2024 |
|---|---|---|---|
| Donations | 5,721 | 17,511 | 10,070 |
| International donations | 435 | 300 | 300 |
| Government funding | 12,197 | 6,487 | 7,339 |
| Fees for service | 108 | 128 | 195 |
| Special events | 302 | 520 | 644 |
| Investment income | 124 | 342 | 299 |
| Other income | 41 | 79 | 121 |
| Total revenues | 18,927 | 25,367 | 18,968 |
| Program costs | 16,851 | 14,253 | 14,135 |
| Administrative costs | 3,564 | 3,043 | 2,900 |
| Fundraising costs | 167 | 304 | 295 |
| Total spending | 20,582 | 17,599 | 17,330 |
| Cash flow from operations | (1,655) | 7,767 | 1,638 |
| Capital spending | 307 | 405 | (2,390) |
| Funding reserves | 12,232 | 16,071 | 8,756 |
Note: 1. Deferred Donations: Since CUPS follows deferred accounting, Ci adjusted donations for changes in deferred contributions to show donors the year-to-year movement of cash in the charity. This affected total revenue by ($2.0m) in F2026, $6.9m in F2025, and ($562k) in F2024. 2. Donated Investments: Ci included the value of donated investments in donations, affecting total revenue and expenses by $nil in F2026, $100k in F2025, and $51k in F2024.
Salary Information
$350k + |
0 |
$300k - $350k |
0 |
$250k - $300k |
0 |
$200k - $250k |
1 |
$160k - $200k |
0 |
$120k - $160k |
3 |
$80k - $120k |
6 |
$40k - $80k |
0 |
< $40k |
0 |
Information from most recent CRA Charities Directorate filings for F2025



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Comments & Contact
Comments added by the Charity:
Charity Contact
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