CUPS Calgary Society

1001 10 Ave SW
Calgary, AB T2R 0B7
Executive Director: Carlene Donnelly
Board Chair: Michael Lang

Charitable Reg. #:13411 2515 RR0001


Ci's Star Rating is calculated based on the following independent metrics:

[Charity Rating: 4/4]



Audited financial statements for current and previous years available on the charity’s website.



Grade based on the charity's public reporting of the work it does and the results it achieves.



The demonstrated impact per dollar Ci calculates from available program information.


Charity's cash and investments (funding reserves) relative to how much it spends on programs in most recent year.



For a dollar donated, after overhead costs of fundraising and admin/management (excluding surplus) 74 cents are available for programs.

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About CUPS Calgary Society:

Founded in 1989, CUPS Calgary Society works to help Calgarians escape poverty and overcome trauma. The charity supports people to become more resilient and able to handle challenges, live self-sufficiently, and maintain good health. By treating and preventing childhood trauma, CUPS aims to end the cycle of poverty. In F2018, CUPS worked with 11,423 people, representing an increase of 23% from F2017.

A Charity Intelligence 2019 Top 10 Canadian Impact Charity

CUPS’ housing program received 35% of spending in F2018. The charity connected 673 families and individuals with long-term housing. Of the people housed, 88% have been identified as chronically homeless. CUPS operates the Crisis Intervention Fund which provides one-time financial aid to individuals in danger of losing their housing. In F2018, 668 individuals accessed the fund.

In F2018, CUPS allocated 33% of program spending to health programming. There were more than 38,800 visits to CUPS’s primary care, family health, mental health, and dental programs. Pregnant women visited the prenatal clinic more than 1,300 times and CUPS handled 600 pediatric appointments. The charity also offers specific healthcare services related to eye care, liver health, diabetes, and opioid dependency.

CUPS’ education program received 32% of spending in F2018. There were 64 kids under the age of six enrolled in long-term development classes, and 306 adults completed parenting classes.

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Results and Impact

CUPS reports that 655 (98%) of the individuals who accessed the Crisis Intervention Fund had no further need for crisis support.

Of the parents involved in education and development programs, 51% reported an increase in knowledge about their child and their child's brain development. All of the children graduating to grade 1 from long-term development classes were ready to learn on par with their peers.

Charity Intelligence has given CUPS a Good impact rating for proven impact per dollar.

A Charity Intelligence 2018 Top 10 Impact Charity

Impact Rating: Good

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CUPS is a large charity with donations of $16.1m in F2019. Administrative costs are 15% of revenues and fundraising costs are 4% of donations. For every dollar donated, 81 cents go to the cause, which is within Ci’s reasonable range for overhead spending. Donations may be overstated and overhead spending understated for F2019 as the charity fails to report government revenue separate from donations in its financial statements. 

CUPS has $5.2m in funding reserves which could cover less than five months of program costs. 

This charity report is an update that has been sent to CUPS Calgary Society for review. Changes and edits may be forthcoming.

Updated on July 19, 2019 by Madison Kerr.

Financial Review

Financial Ratios

Fiscal year ending March
Administrative costs as % of revenues 15.9%14.9%17.0%
Fundraising costs as % of donations 10.0%4.5%5.8%
Program cost coverage (%) 37.8%28.1%18.1%

Summary Financial Statements

All figures in $000s
Donations 8,4527,2107,124
Government funding 6,6276,2406,137
Other income 605749632
Total revenues 15,68414,19913,893
Program costs 11,33210,91010,893
Administrative costs 2,4902,1092,362
Fundraising costs 842326412
Cash flow from operations 1,019854225
Capital spending 000
Funding reserves 4,2883,0641,975

Note: Ci has presented government funding as reported on the charity’s T3010 filing with the CRA in F2018 and F2017.  Salaries and benefits incurred for fund development employees has been removed from program costs and included in fundraising costs, worth $85k in F2017.

Salary Information

Full-time staff: 99

Avg. Compensation: $67,035

Top 10 staff salary range:

$350k +
$300k - $350k
$250k - $300k
$200k - $250k
$160k - $200k
$120k - $160k
$80k - $120k
$40k - $80k
< $40k

Information from most recent CRA Charities Directorate filings for F2018

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Comments & Contact

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Charity Contact

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