55 Eglinton Ave. E, Suite 502
Toronto, ON M4P 1G8
CEO: Dena Maule
Board Chair: Nazir Valani

Charitable Reg. #:13881 5618 RR0001


Ci's Star Rating is calculated based on the following independent metrics:

[Charity Rating: 2/5]


Audited financial statements available only through official request for information from Charities Directorate.



Grade based on the charity's public reporting of the work it does and the results it achieves.



The demonstrated impact per dollar Ci calculates from available program information.


Charity's cash and investments (funding reserves) relative to how much it spends on programs in most recent year.



For a dollar donated, after overhead costs of fundraising and admin/management (excluding surplus) 84 cents are available for programs.

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About Hospice Toronto:

Hospice Toronto is a two-star charity with a below average results reporting grade and low funding reserves that can cover less than a year of program costs. The charity has reasonable overhead spending but is not financially transparent.

Founded in 1988, Hospice Toronto (HTOR) is a charity that provides medical care and support to people living with life-limiting illnesses. HTOR was Toronto’s first not-for-profit, volunteer-based, in-home palliative care provider. The charity provides care using a team model, where a care team of spouses, families, doctors, nurses, and volunteers works together to help someone with a serious illness. HTOR helps set up care teams and supplements them with skilled volunteers. Its main charitable programs are In-Home Support, Club Connection, and Bereavement Support. In F2021, it also started delivering food hampers to vulnerable families who struggled financially during the pandemic. During the year, the charity spent $1.9m on its programs. It spent $520k (27% of program spending) on its food hamper initiative. HTOR did not disclose a spending breakdown of its other programs.

The In-Home Support program provides palliative care to people from the comfort of their own homes. In F2021, HTOR provided 20,782 total hours of care to 665 hospice patients. The Club Connection program is a community-based day program that offers people living with serious illnesses a space to interact with one another. Activities in this program include peer-based support sessions, music and movement classes, expressive arts therapy, and mindfulness sessions. This program is currently offered online due to the covid-19 pandemic. In F2021, 3,275 people received group programming support. The Bereavement Support program helps people who have lost a loved one cope with their grief. Hospice Toronto offers people short-term individual sessions with a client service coordinator, peer-based grief support groups, and one-on-one support calls with volunteers.

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Results and Impact

In F2021, Hospice Toronto reports that it delivered 16,000 hot meals and food hampers to families in need. 

While Ci highlights these key results, they may not be a complete representation of Hospice Toronto’s results and impact. 

This charity is not yet rated on impact (n/r).

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In F2021, Hospice Toronto received $789k in Canadian donations, representing a 52% increase from F2020. The charity also received $1.3m in government funding (60% of total revenue) and earned $112k in investment income (5% of total revenue) during the year. 

Administrative costs are 7% of total revenue excluding investment income. Fundraising costs are 10% of donations. This results in total overhead spending of 17%. For every dollar donated to the charity, 83 cents go to the cause. This is within Ci’s reasonable range for overhead spending. Hospice Toronto has $947k in net funding reserves which can cover annual program costs for around six months.

This charity report is an update that has been sent to Hospice Toronto for review. Changes and edits may be forthcoming.

Updated on July 19th, 2022 by Arjun Kapur.

Financial Review

Financial Ratios

Fiscal year ending March
Administrative costs as % of revenues 6.7%10.4%10.2%
Fundraising costs as % of donations 9.8%37.3%52.5%
Total overhead spending 16.5%47.7%62.6%
Program cost coverage (%) 48.8%62.8%67.6%

Summary Financial Statements

All figures in $s
Donations 788,689518,073211,104
Government funding 1,345,2951,314,6361,432,909
Investment income 112,104(3,913)39,924
Other income 2,85000
Total revenues 2,248,9381,828,7961,683,937
Program costs 1,939,0841,530,6681,556,960
Administrative costs 144,076190,610166,960
Fundraising costs 76,980193,253110,754
Total spending 2,160,1401,914,5311,834,674
Cash flow from operations 88,798(85,735)(150,737)
Capital spending 24,36300
Funding reserves 947,151961,8921,052,490

Note: Ci adjusted for deferred donations, affecting revenues by ($250k) in F2021, F2020, and F2019. There is a discrepancy between the values for Partnership and Community Contributions on the statement of operations and financial note six. Ci used the value on the statement of operations to report donations.

Salary Information

Full-time staff: 8

Avg. compensation: $51,081

Top 10 staff salary range:

$350k +
$300k - $350k
$250k - $300k
$200k - $250k
$160k - $200k
$120k - $160k
$80k - $120k
$40k - $80k
< $40k

Information from most recent CRA Charities Directorate filings for F2021

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Comments & Contact

Comments added by the Charity:

No comments have been added by the charity.

Charity Contact

Website: www.hospicetoronto.ca
This email address is being protected from spambots. You need JavaScript enabled to view it. Tel: (416) 364-1666


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Charitable Registration Number: 80340 7956 RR0001