55 Eglinton Ave. E, Suite 502
Toronto, ON M4P 1G8
CEO: Dena Maule
Board President: Steve Nardi

Charitable Reg. #:13881 5618 RR0001


Ci's Star Rating is calculated based on the following independent metrics:

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Audited financial statements available only upon request.



Grade based on the charity's public reporting of the work it does and the results it achieves.



The demonstrated impact per dollar Ci calculates from available program information.


Charity's cash and investments (funding reserves) relative to how much it spends on programs in most recent year.



For a dollar donated, after overhead costs of fundraising and admin/management (excluding surplus) 90 cents are available for programs.

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About Hospice Toronto:

Founded in 1988, Hospice Toronto (HT) is Toronto's first not-for-profit, volunteer-based, in-home hospice palliative care program. Hospice Toronto provides and facilitates access to care for people with life-threatening illnesses and provides support to their families and friends, all at no charge. HT’s programs include providing in-home support, support to children and youth carers, bereavement support, expressive art therapy, and various forms of relaxation therapy. Since founding, HT has served 11,811 people.

Through in-home support, staff and volunteers offer physical, emotional, spiritual and practical support to people with life-threatening diseases, such as facilitating the choice of living at home and connecting these people with resources. In F2017, HT provided in-home support to 962 people, down 12% from F2016.

Since 2011, Hospice Toronto has partnered with other organizations through its Young Carers Program (YCP) to meet the needs of young carers and their families by facilitating programs throughout Toronto. YCP focuses on recreational, social, educational and skill development activities. HT facilitates over 20 monthly programs throughout YCP. In F2017, HT certified 11 teen carers during Leaders in Training camp and supported therapeutic activities for 30 youth at Camp Zagehdowin.

In F2017, Hospice Toronto developed and facilitated an 8-week bereavement support group for HT’s caregivers and people who were grieving over a loved one.

Results and Impact: In F2017, over 42% of HT's clients receiving end-of-life care experienced a home death with the support of hospice volunteers and other palliative-care services.

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Hospice Toronto is a Medium-sized charity with $1.3m in donations in F2017. Administrative and fundraising costs have fallen significantly since F2014. Administrative costs are 8% of total revenues, down from 19% in F2016. Fundraising costs are 1.2% of donations, down from 13% in F2016. For every dollar raised, 90 cents go to the cause, which falls within Ci’s reasonable range for overhead spending. HT has funding reserves of $1.2m. Funding reserves can cover 1.9 years of program costs, up from an annual program coverage of 2 months in F2016. Program coverage is higher than HT’s historical values because its funding reserves were much higher in F2017, largely due to a $1.0m donation from a donor to be spent over the next four years.

This charity report is an update that has been sent to Hospice Toronto for review. Changes and edits may be forthcoming.

Updated on July 6, 2018 by Joeyanne Cheung.

Financial Review

Financial Ratios

Fiscal year ending March
Administrative costs as % of revenues 8.4%19.2%19.7%
Fundraising costs as % of donations 1.2%12.6%7.3%
Program cost coverage (%) 188.8%17.3%40.2%

Summary Financial Statements

All figures in $s
Donations 1,309,287176,820259,490
Government funding 577,052571,495641,425
Investment income 3221,375
Other income 2,81800
Total revenues 1,889,160748,337902,290
Program costs 646,231717,929734,471
Administrative costs 158,276143,648177,803
Fundraising costs 15,57022,22218,847
Cash flow from operations 1,069,083(135,462)(28,831)
Funding reserves 1,219,832124,467295,220

Note: Ci included deferred revenues from the community and New Horizons, increasing revenues by $1.0m in F2017 and ($17.5k) in F2015. Ci included proceeds of property tax case settlement in revenues rather than expenses, increasing revenues and expenses by $2.8k.

Salary Information

Full-time staff: 6

Avg. Compensation: $74,290

Top 10 staff salary range:

$350k +
$300k - $350k
$250k - $300k
$200k - $250k
$160k - $200k
$120k - $160k
$80k - $120k
$40k - $80k
< $40k

Information from most recent CRA Charities Directorate filings for F2017

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Comments & Contact

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Charity Contact

Website: www.hospicetoronto.ca
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