Hospice Toronto is a two-star charity with a below average results reporting grade and low funding reserves that can cover less than a year of program costs. The charity has reasonable overhead spending but is not financially transparent.

Founded in 1988, Hospice Toronto (HTOR) is a charity that provides medical care and support to people living with life-limiting illnesses. HTOR was Toronto’s first not-for-profit, volunteer-based, in-home palliative care provider. The charity provides care using a team model, where a care team of spouses, families, doctors, nurses, and volunteers works together to help someone with a serious illness. HTOR helps set up care teams and supplements them with skilled volunteers. Its main charitable programs are In-Home Support, Club Connection, and Bereavement Support. In F2021, it also started delivering food hampers to vulnerable families who struggled financially during the pandemic. During the year, the charity spent $1.9m on its programs. It spent $520k (27% of program spending) on its food hamper initiative. HTOR did not disclose a spending breakdown of its other programs.

The In-Home Support program provides palliative care to people from the comfort of their own homes. In F2021, HTOR provided 20,782 total hours of care to 665 hospice patients. The Club Connection program is a community-based day program that offers people living with serious illnesses a space to interact with one another. Activities in this program include peer-based support sessions, music and movement classes, expressive arts therapy, and mindfulness sessions. This program is currently offered online due to the covid-19 pandemic. In F2021, 3,275 people received group programming support. The Bereavement Support program helps people who have lost a loved one cope with their grief. Hospice Toronto offers people short-term individual sessions with a client service coordinator, peer-based grief support groups, and one-on-one support calls with volunteers.

In F2021, Hospice Toronto received $789k in Canadian donations, representing a 52% increase from F2020. The charity also received $1.3m in government funding (60% of total revenue) and earned $112k in investment income (5% of total revenue) during the year. 

Administrative costs are 7% of total revenue excluding investment income. Fundraising costs are 10% of donations. This results in total overhead spending of 17%. For every dollar donated to the charity, 83 cents go to the cause. This is within Ci’s reasonable range for overhead spending. Hospice Toronto has $947k in net funding reserves which can cover annual program costs for around six months.

This charity report is an update that has been sent to Hospice Toronto for review. Changes and edits may be forthcoming.

Updated on July 19th, 2022 by Arjun Kapur.