363 Coventry Road
Ottawa, ON K1K2C5
President & CEO: Dennise Taylor-Gilhen
Board Chair: Thom Donnelly

Charitable Reg. #:10816 0250 RR0001

STAR RATING

Ci's Star Rating is calculated based on the following independent metrics:

[Charity Rating: 5/5]

✔+

FINANCIAL TRANSPARENCY

Audited financial statements for current and previous years available on the charity’s website.

A

RESULTS REPORTING

Grade based on the charity's public reporting of the work it does and the results it achieves.

n/r

DEMONSTRATED IMPACT

The demonstrated impact per dollar Ci calculates from available program information.

NEED FOR FUNDING

Charity's cash and investments (funding reserves) relative to how much it spends on programs in most recent year.

73%

CENTS TO THE CAUSE

For a dollar donated, after overhead costs of fundraising and admin/management (excluding surplus) 73 cents are available for programs.



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OVERVIEW

About United Way East Ontario:

United Way East Ontario is a top-rated, 5-star charity. This excellent charity is financially transparent, has a high results reporting grade, and reasonable overhead costs. With its current reserves, it can cover one year and four months of annual program costs.  

Founded in 1933, United Way Ottawa merged with three smaller United Ways: United Ways of Prescott-Russell, Lanark County, and Renfrew County, in 2017. It formally changed its name to United Way East Ontario (UWEO) in 2019. The charity aims to bring people together to build strong, healthy, and safe communities. Grants fit into three focus areas: From Poverty to Possibility; Healthy People, Strong Communities; and All That Kids Can Be. In F2024 the charity also reports granting out through the Community Services and Recovery Fund (CSRF). 

A Charity Intelligence 2023 Top 100 Rated Charity 

Community Services and Recovery Fund – 42% of grants and program spending. This is a government-funded program to support charities. In F2024, UWEO supported 61 programs through the CSRF. The charity reports that of these programs, 73% were in Ottawa, 11% in Renfrew County, 6% in Prescott-Russell, 5% in Lanark County, and 5% were multi-community programs. 

All that Kids Can Be – 23% of grants and program spending. The program aims to prepare children for kindergarten and give youth a safe place to go after school. In F2024, UWEO funding supported 45 programs and 16 collaborations and initiatives. Through 42 community agencies, it reached 19,857 people. 

Healthy People, Strong Communities – 22% of grants and program spending. The program focuses on breaking down barriers faced by vulnerable people, including seniors and people struggling with mental health or addiction. In F2024, UWEO funding supported 56 programs and 40 collaborations and initiatives. Through 50 community agencies, it reached 77,583 people. 

Poverty to Possibility – 13% of grants and program spending. The program focuses on getting homeless youth off the streets and helping new immigrants and people with disabilities get jobs. Its goal is to help people become financially independent and stable. In F2024, UWEO funding supported 49 programs and 14 collaborations and initiatives. Through 14 community agencies, it reached 4,912 people. 

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Results and Impact

United Way East Ontario reports outcomes for each of the focus areas. 

For the Healthy People, Strong Communities program the charity reports that 24,323 clients experienced reduced stress and anxiety in F2024. 39,397 individuals received crisis support, and 86% achieved their crisis counseling goals. 899 seniors reported feeling less isolated. 

For the All That Kids Can Be program, the charity reports that 2,913 children and youth experienced improved emotional wellbeing in F2024. 45 youth reported a decrease in how often they used drugs. 

The From Poverty to Possibility program helped 1,459 participants find or keep their employment in F2024. The charity reports that 1,172 job seekers with disabilities found employment.  

While Ci highlights these key results, they may not be a complete representation of UWEO's results and impact. 

This charity is not yet rated on impact (n/r).   

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Finances

United Way East Ontario is a Major 100, with donations of $24.4m in F2024. The charity had $4.3m in government funding in F2024, which is 14% of total revenues. 

Administrative costs are 7% of revenues (less investment income) and fundraising costs are 20% of donations. This results in total overhead spending of 27%. For every dollar donated, 73 cents are available for programs. This is within Ci’s reasonable range for overhead spending. 

In F2024, UWEO spent $11.7m on programs and grants, which is 62% of total revenues less donor-designated grants. The charity had a surplus of $498k, which is 2% of total revenues. 

United Way East Ontario has $16.5m in reserve funds (cash and investments), of which $451k is donor endowed. Excluding donor-endowed funds, the charity could cover one year and four months of annual program and grant costs with its reserve funds.  

This charity report is an update that has been sent to United Way East Ontario for review. Changes and edits may be forthcoming.  

Updated on June 25, 2024 by Alessandra Castino. 

Financial Review


Financial Ratios

Fiscal year ending March
202420232022
Administrative costs as % of revenues 6.6%8.9%5.9%
Fundraising costs as % of donations 20.2%22.1%20.6%
Total overhead spending 26.7%31.0%26.5%
Program cost coverage (%) 136.5%200.5%130.8%

Summary Financial Statements

All figures in $000s
202420232022
Donations 24,37324,66724,407
Government funding 4,3252011,602
Investment income 790(336)489
Other income 759661407
Total revenues 30,24725,19326,906
Program costs 7,4133,8066,916
Grants 4,3364,3434,270
Donor-designated donations 11,15010,7079,429
Administrative costs 1,9292,2651,570
Fundraising costs 4,9215,4485,026
Total spending 29,75026,56827,211
Cash flow from operations 498(1,375)(305)
Capital spending 03314
Funding reserves 16,45416,74215,048

Note: ADMINISTRATIVE COSTS: Ci reported administrative costs as the general administrative costs allocated to program costs.   FUNDRAISING COST: Fundraising cost recoveries from designated charities of $1.9m in F2024, $1.9m in F2023, and $1.5m in F2022 are reported as donations instead of a reduction in fundraising costs, increasing total revenues and expenses accordingly.  GOVERNMENT FUNDING: Ci reported government funding from Note 8 of the audited financial statements in F2024, as the F2024 T3010 was not out at the time of this update. Ci reported government funding from the charity’s T3010 filing with the CRA and subtracted it from donations in F2023 and F2022.   INVESTMENT INCOME: Ci included unrealized investment income in investment income, affecting total revenues by $633k in F2024, ($489k) in F2023, and $171k in F2022.  DEFERRED REVENUES: Ci adjusted donations by changes in deferred revenues, affecting donations and total revenues by $36k in F2024, $4k in F2023, and $559k in F2022. Ci adjusted for deferred government funding, affecting total revenues by ($50k) in F2024, $nil in F2023, and $nil in F2022. Ci adjusted for other and grant deferred revenue, affecting other revenue by ($75k) in F2024, $135k in F2023, and ($258k) in F2022. Grant deferred revenue was included in other revenue as the audited financial statements do not separate the government vs non government grants deferred revenue. 

Salary Information

Full-time staff: 86

Avg. compensation: $69,583

Top 10 staff salary range:

$350k +
0
$300k - $350k
0
$250k - $300k
1
$200k - $250k
1
$160k - $200k
3
$120k - $160k
5
$80k - $120k
0
$40k - $80k
0
< $40k
0

Information from most recent CRA Charities Directorate filings for F2023

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Comments & Contact

Comments added by the Charity:

Learn More:

United Way East Ontario 2024 Annual Report

Charity Contact

Website: www.unitedwayeo.ca
This email address is being protected from spambots. You need JavaScript enabled to view it. Tel: 613-228-6700

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Charitable Registration Number: 80340 7956 RR0001