Calgary Humane Society

4455 110th Avenue SE
Calgary, AB T2C 2T7
Executive Director: Carrie Fritz
Board Chair: Deanna Steblyk

Charitable Reg. #:11882 3632 RR0001


Ci's Star Rating is calculated based on the following independent metrics:

[Charity Rating: 4/5]



Audited financial statements for current and previous years available on the charity’s website.



Grade based on the charity's public reporting of the work it does and the results it achieves.



The demonstrated impact per dollar Ci calculates from available program information.


Charity's cash and investments (funding reserves) relative to how much it spends on programs in most recent year.



For a dollar donated, after overhead costs of fundraising and admin/management (excluding surplus) 71 cents are available for programs.

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About Calgary Humane Society:

Founded in 1992, Calgary Humane Society (CHS) was Calgary’s first animal shelter. Since 2013, CHS is one of the only shelters that does not turn any animal away. Calgary Humane Society’s main programs include Animal Care & Comfort, Community Outreach, Animal Adoptions, and Animal Investigation & Protection.

In F2018, Calgary Humane Society’s Animal Care & Comfort program made up 50% of total program spending. In F2018, CHS took in 3,991 animals. This included 990 dogs, 1,981 cats, 317 rabbits and 703 others. This is a decrease from the 4,683 animals sheltered in F2017. Almost half these animals were surrendered by owners. The average length of stay was 21.1 days, decreasing from 22 days in F2017.

In F2018, Calgary Humane Society’s Community Outreach program made up 19% of total program spending. CHS reached 21,572 people through community events, corporate partners and other fundraisers in F2018. This is a 6% increase from 20,345 people reached in F2017. CHS introduced career camps in F2018 for children in grades seven to nine who are interested in animal-related careers.

In F2018, Calgary Humane Society’s Animal Adoptions program made up 13% of total program spending. Foster animal placements increased by 17% from F2017 to 1,825 animals in F2018. In F2018, CHS bought a new vehicle for remote adoptions called the Rover. Using the Rover, CHS reached over 21,000 people in F2018.

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Results and Impact

In F2018, CHS reported 83.4% of animals taken in were released alive while 16.6% were euthanized. In F2018, CHS increased its social media presence to share stories of animals it has helped. CHS’s #SayYesToRico Facebook campaign was shared 3,139 times and was seen by almost 350,000 people. This resulted in Rico the dog finding a permanent home 63 days later.  

While Ci highlights these key results, they may not be a complete representation of Calgary Humane Society’s results and impact.

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Calgary Humane Society is a ­medium-sized charity, with total donations of $4.5m in F2018. Administrative costs are 11% of revenues and fundraising costs are 18% of donations. For every dollar donated, 71 cents go to the cause. This is within Ci’s reasonable range for overhead spending. Funding reserves of $19.5m can cover annual program costs for 3.5 years.

This charity report is an update that is currently being reviewed by Calgary Humane Society. Changes and edits may be forthcoming.

Updated on May 21, 2019 by Lauren Chin.

Financial Review

Financial Ratios

Fiscal year ending December
Administrative costs as % of revenues 11.4%8.4%8.1%
Fundraising costs as % of donations 17.7%12.8%13.1%
Total overhead spending 29.1%21.2%21.2%
Program cost coverage (%) 341.9%336.8%311.5%

Summary Financial Statements

All figures in $000s
Donations 4,4645,7595,357
Government funding 0247315
Fees for service 1,7752,1511,891
Investment income 1311,913522
Total revenues 6,37010,0708,085
Program costs - Canada 5,7015,8495,567
Administrative costs 712683615
Fundraising costs 792736700
Total spending 7,2057,2686,882
Cash flow from operations (834)2,8021,203
Capital spending 600187691
Funding reserves 19,53019,73817,376

Note: Ci did not report non-cash gains on sale of tangible capital assets, decreasing revenues by $500 in F2016. In F2017 and F2016, Ci gathered provincial government funding figures from the charity’s T3010 CRA filings and backed the amounts out of donations. The F2018 T3010 CRA filing was not available at the time of this profile update. Ci backed out salaries related to fundraising activities from total salaries reported in program costs and included the amounts in fundraising costs.

Salary Information

Full-time staff: 77

Avg. Compensation: $54,894

Top 10 staff salary range:

$350k +
$300k - $350k
$250k - $300k
$200k - $250k
$160k - $200k
$120k - $160k
$80k - $120k
$40k - $80k
< $40k

Information from most recent CRA Charities Directorate filings for F2017

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Comments & Contact

Comments added by the Charity:

The charity provided these comments for a previous version. Updated comments may be provided shortly.

The Calgary Humane Society is rooted in values of compassion, respect, integrity, commitment and collaboration which strengthen the social fabric of a rapidly changing and increasingly complex society. We have rallied to meet ever-increasing needs that have had a significant impact on the quality of life enjoyed in Calgary. As the city continues to grow and expand, it is becoming increasingly important for the Calgary Humane Society to effectively and proactively respond to animal welfare issues not only for today, but for the future.  Our vision is to lead the way and continue to set standards of excellence for the humane treatment of animals across a broad spectrum of human/animal interactions, thus fostering a community where all lives are respected and treated with compassion. The breadth of our programming is wide and all encompassing in an effort to provide the highest levels of community service to the city of Calgary and surrounding areas.


  • Pet Safe Keeping – In Calgary, 56% of domestic violence victims in shelters have reported animal abuse also occurring in the home.  25% of victims remained in abusive situations out of fear for the pet’s safety. Most all women and children who seek shelter lose their pets. The Pet Safe Keeping (PSK) Program aims to provide families with a safer choice. Calgary Humane Society’s PSK provides survivors of family violence a safe place for their animals to stay when they enter a shelter.


  • Emergency Boarding - The Calgary Humane Society offers short term housing for people in crisis through the Emergency Boarding program. Unforeseen crisis can occur, such as hospitalization due to a sudden medical emergency, evacuation from fire, individuals entering a rehab recovery program, or senior health concerns.


  • Humane Education – Is defined as the teaching of compassion and respect related to animal welfare, environmental, and social justice issues. In a world where education is about standardized testing and subject performance, it is easy to lose sight of what the real purpose of education should be: guiding the next generation to be caring, compassionate and responsible citizens that are capable of changing the world.   Reaching a total of 15,874 youth, CHS represents the animal welfare component of Humane Education,  presenting it as an interconnected and integral dimension of a healthy, just society.


  • Adoptions – In 2011 CHS has connected lives for 3871 animals and families. Lives have been saved, hearts have been healed and health has improved. Every day we receive stories of emotional, psychological, and physical inspiration surrounding the human/animal bond.


  • Animal Health – The number of animals our medical veterinary team see each day are anywhere from 15-60.  25-50 animals are on the immediate medical attention list each day, and we are able to attend to 13-18 surgeries. CHS provides compassionate, humane health care to all homeless animals admitted into the facility.


A chief mandate of the company relates to the strategies it employs for inclusive community engagement. Our animal health team works closely with Olds College, Robertson College, and University of Calgary contributing quantifiably to Veterinary student training. We host countless on-hands job shadow experiences, educational resources, tours, presentations, and field studies (herd health management) supporting the Veterinary medicine discipline.


  • Animal Care – For Albertans struggling to provide proper and adequate food for their pets, we operate a food bank program. We further provide countless donations of food and supplies to other rescue organizations who are in need.
  • Cremations - Calgary Humane Society will provide compassion, dignity, respect and comfort for every animal’s final voyage.
  • Behaviour Training - we offer classes, resources and a behavior help line to help owners deal with their pet concerns of Calgary.
  • Lost and Found – Losing a pet is a very traumatic experience. CHS will receive all animals and do everything possible to reunite the pet with their owners.


  • Protections and Investigations – In 2011, our team investigated 1094 reports of possible animal cruelty and neglect. 17 individuals were charged and 435 animals were seized. Our Protections and Investigations were recognized nationally for its substantial efforts, winning the Distinguished Service Provider award at the 2011 Summit on Urban Animal Strategies.


  • Phoenix Fund - The Phoenix Fund is a special fund set aside for animals with special needs that require emergency medical treatment. Burns, amputations, skin grafts, or other specialized surgeries require extra medical support. Calgary Humane Society has the ability to deal with these emergencies and those animals in critical need are most often brought here.  

Charity Contact

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