Calgary Humane Society

4455 110th Avenue SE
Calgary, AB T2C 2T7
Executive Director: Carrie Fritz
Board Chair: Deanna Steblyk

Charitable Reg. #: 11882 3632 RR0001
Sector: Animal Welfare
Operating Charity

Results Reporting

Grade: B+

The grade is based on the charity's public reporting of the work it does and the results it achieves.

Financial Transparency

Audited financial statements for current and previous years available on the charity's website [Audited financial statement for most recent year]

Need for Funding

Funding Reserves Program Costs

Spending Breakdown

Cents to the Cause

2014 2015 2016
For a dollar donated, cents funding the cause after fundraising and admin costs, excluding surplus.

Full-time staff #78

Avg. Compensation $49,075

Top 10 Staff Salary Range

$350k + 0
$300k - $350k 0
$250k - $300k 0
$200k - $250k 0
$160k - $200k 0
$120k - $160k 1
$80k - $120k 2
$40k - $80k 7
< $40k 0
Information from most recent CRA Charities Directorate filings for F2015

About Calgary Humane Society:

Founded in 1922, Calgary Humane Society (CHS) is Alberta's original animal welfare charity. It is the only animal shelter in Calgary with its doors open to all animals in need, regardless of their physical or behavioral state.

The Animal Care program accounts for most of Calgary Humane Society’s program spending. The charity admitted and cared for 5,379 animals in 2016. Most animals (39%) were from pet-owner surrenders. Based on the charity’s total operating costs, Calgary Humane Society spent $1,407 per animal. CHS’s Animal Health team conducted 20,951 exams, administered 51,137 doses of medication, and performed 3,121 surgeries (including neutering, dental work and lump removal) to care for sheltered animals in 2016. CHS’s Behavior team works with the animals to improve personal skills and increase the chance of successful adoption. In 2016, the Behavior team assessed 1,043 dogs, gave 243 dogs intensive behavior support, helped 1,106 dogs through behavior classes, and provided 211 private consultations. The charity also reports that it fostered 1,075 animals in 2016, and its admissions staff reunited 523 animals with their original owners by tracing I.D.s and reviewing lost animal reports. CHS's Adoption program found homes for 3,493 animals in 2016. Based on a total intake for the year, the charity found safe, stable homes for 65% of the animals it cared for.

CHS's Protection and Investigation team protects animals by investigating reported concerns of abuse, neglect and abandonment. CHS Peace Officers operate under the Animal Protection Act and Criminal Code. The CHS team conducted 1,215 investigations in 2016, including 277 related to medical neglect. The charity charged 45 people, reported 33 court convictions, and saved 659 animals from inhumane care because of these investigations.

Calgary Humane Society’s Humane Education programming includes youth clubs, birthdays, camps, and presentations, all meant to foster compassion and respect for animals, and prevent animal violence. CHS reached 9,637 youth and 7,640 adults in 2016 through 90 birthday parties, 109 shelter tours, 91 field trips and 183 presentations in 2016.  

Calgary Humane Society was a key charity in the rescue of 1,177 pets from the Fort McMurray wildfires in 2016.

Financial Review:

Calgary Humane Society is a big-cap charity with total donations of $5.4m in F2016. Administrative costs are 8% of revenues and fundraising costs are 13% of donations. Per dollar donated to the charity, $0.79 goes towards its programs, which falls within Ci’s reasonable range for overhead spending. The charity’s funding reserves of $17.4m include a $45k endowment fund. Excluding endowments, the charity’s reserves can cover annual program costs for 3.1 years.

This charity report is an update that is currently being reviewed by Calgary Humane Society. Comments and edits may be forthcoming.

Updated on July 17, 2017 by Katie Khodawandi.

Financial Ratios

Fiscal year ending December
Administrative costs as % of revenues 8.1%9.3%8.3%
Fundraising costs as % of donations 12.9%14.4%8.8%
Program cost coverage (%) 312.1%321.6%318.4%

Summary Financial Statements

All figures in $000s
Donations 5,4265,0087,690
Government funding 246246320
Fees for service 1,8911,8791,911
Investment income 5229981,387
Total revenues 8,0858,13111,308
Program costs 5,5675,2074,849
Administrative costs 615663819
Fundraising costs 700721675
Cash flow from operations 1,2031,5404,964
Funding reserves 17,37616,74515,441
Note: Ci did not report non-cash gains on sale of tangible capital assets, decreasing revenues by $500 in F2016, $6k in F2015 and $4k in F2014. In F2015 and F2014, Ci gathered provincial government funding figures from the charity’s T3010 CRA filings and backed the amounts out of donations. The F2016 T3010 CRA filing was not available at the time of this profile update. Ci backed out salaries related to fundraising activities from total salaries reported in program costs and included the amounts in fundraising costs.

Comments added by the Charity:

The charity provided these comments for a previous version. Updated comments may be provided shortly.

The Calgary Humane Society is rooted in values of compassion, respect, integrity, commitment and collaboration which strengthen the social fabric of a rapidly changing and increasingly complex society. We have rallied to meet ever-increasing needs that have had a significant impact on the quality of life enjoyed in Calgary. As the city continues to grow and expand, it is becoming increasingly important for the Calgary Humane Society to effectively and proactively respond to animal welfare issues not only for today, but for the future.  Our vision is to lead the way and continue to set standards of excellence for the humane treatment of animals across a broad spectrum of human/animal interactions, thus fostering a community where all lives are respected and treated with compassion. The breadth of our programming is wide and all encompassing in an effort to provide the highest levels of community service to the city of Calgary and surrounding areas.


  • Pet Safe Keeping – In Calgary, 56% of domestic violence victims in shelters have reported animal abuse also occurring in the home.  25% of victims remained in abusive situations out of fear for the pet’s safety. Most all women and children who seek shelter lose their pets. The Pet Safe Keeping (PSK) Program aims to provide families with a safer choice. Calgary Humane Society’s PSK provides survivors of family violence a safe place for their animals to stay when they enter a shelter.


  • Emergency Boarding - The Calgary Humane Society offers short term housing for people in crisis through the Emergency Boarding program. Unforeseen crisis can occur, such as hospitalization due to a sudden medical emergency, evacuation from fire, individuals entering a rehab recovery program, or senior health concerns.


  • Humane Education – Is defined as the teaching of compassion and respect related to animal welfare, environmental, and social justice issues. In a world where education is about standardized testing and subject performance, it is easy to lose sight of what the real purpose of education should be: guiding the next generation to be caring, compassionate and responsible citizens that are capable of changing the world.   Reaching a total of 15,874 youth, CHS represents the animal welfare component of Humane Education,  presenting it as an interconnected and integral dimension of a healthy, just society.


  • Adoptions – In 2011 CHS has connected lives for 3871 animals and families. Lives have been saved, hearts have been healed and health has improved. Every day we receive stories of emotional, psychological, and physical inspiration surrounding the human/animal bond.


  • Animal Health – The number of animals our medical veterinary team see each day are anywhere from 15-60.  25-50 animals are on the immediate medical attention list each day, and we are able to attend to 13-18 surgeries. CHS provides compassionate, humane health care to all homeless animals admitted into the facility.


A chief mandate of the company relates to the strategies it employs for inclusive community engagement. Our animal health team works closely with Olds College, Robertson College, and University of Calgary contributing quantifiably to Veterinary student training. We host countless on-hands job shadow experiences, educational resources, tours, presentations, and field studies (herd health management) supporting the Veterinary medicine discipline.


  • Animal Care – For Albertans struggling to provide proper and adequate food for their pets, we operate a food bank program. We further provide countless donations of food and supplies to other rescue organizations who are in need.
  • Cremations - Calgary Humane Society will provide compassion, dignity, respect and comfort for every animal’s final voyage.
  • Behaviour Training - we offer classes, resources and a behavior help line to help owners deal with their pet concerns of Calgary.
  • Lost and Found – Losing a pet is a very traumatic experience. CHS will receive all animals and do everything possible to reunite the pet with their owners.


  • Protections and Investigations – In 2011, our team investigated 1094 reports of possible animal cruelty and neglect. 17 individuals were charged and 435 animals were seized. Our Protections and Investigations were recognized nationally for its substantial efforts, winning the Distinguished Service Provider award at the 2011 Summit on Urban Animal Strategies.


  • Phoenix Fund - The Phoenix Fund is a special fund set aside for animals with special needs that require emergency medical treatment. Burns, amputations, skin grafts, or other specialized surgeries require extra medical support. Calgary Humane Society has the ability to deal with these emergencies and those animals in critical need are most often brought here.  
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