#300 - 36 Lombard Street
Toronto, ON M5C 2X3
CEO: Keith Hambly
Board Chair: Janet Mason

Charitable Reg. #:11893 1377 RR0001


Ci's Star Rating is calculated based on the following independent metrics:

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Audited financial statements for current and previous years available on the charity’s website.



Grade based on the charity's public reporting of the work it does and the results it achieves.



The demonstrated impact per dollar Ci calculates from available program information.


Charity's cash and investments (funding reserves) relative to how much it spends on programs in most recent year.



For a dollar donated, after overhead costs of fundraising and admin/management (excluding surplus) 92 cents are available for programs.

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About Fred Victor:

Founded in 1894, Fred Victor's mission is to improve the health, income and housing stability of poor and homeless people in Toronto. It works towards its vision for Toronto to be a healthy and thriving city where every person has a home and access to opportunity. Fred Victor Centre (FVC) is one of Toronto's lead agencies addressing homelessness in the ZeroTO initiative to end homelessness.

Fred Victor is a multi-service charity. It has 19 different sites across Toronto providing many programs to many distinct clients. These cover four main categories: Housing, Health, Income, and Ending Homelessness.

Fred Victor’s Housing programs include 2 emergency homeless shelters that are open 24/7, providing emergency respite care. Its Bethlehem United shelter is the only Toronto shelter allowing pets. Fred Victor provides shelters and transitional housing for dedicated demographics. For example, it was recently loaned the Mary Sheffield mansion where, in partnership with LOFT, it provides transitional housing to 23 older women (55+) with complex needs. Also under housing programs, FVC works with Toronto Community Housing to provide community supports in affordable housing centres. 

In health programs, Fred Victor is one charity on the frontlines of Toronto's opioid crisis. In 2018 it opened a safe-injection site. It provides 3 booths. Its treatment numbers are not yet available. FVC made 500 referrals to fast-track services for people with mental health and addictions. It also provided on-site health and support services to 450 people in F2017.

FVC's Income programs include Employment & Training, Friends Catering, and Women’s Bakery. At the Women’s Bakery, Fred Victor provided 24 women training with the goal that they would be able to increase their income. Its Friends Restaurant served 52,200 low-cost meals. In F2018, 1,000 clients visited Fred Victor employment and training services.

Fred Victor's Ending Homelessness program housed 487 people and provided transitional housing for 40 people in 2017. Additionally, 450 people received onsite health and support services for mental health and addictions.

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Results and Impact

In F2017, Fred Victor helped 487 people find housing and move on to improved living situations.

In its Ending Homelessness program, Fred Victor provided 40 people with transitional housing supports, of which 70% successfully moved into permanent housing.

Fred Victor reports that 100% of graduates from the Women’s Bakery went on to further education, employment, or volunteerism in F2017.

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Fred Victor is a ­­­­medium-sized charity, with total donations of $1.3m in F2018. Fred Victor received $22.5m in government funding which represents 86% of total revenues. Administrative costs are 6% of revenues (excluding investment income) and fundraising costs are 2% of donations. Note that overhead ratios are likely understated due to a lack of transparency in cost breakdowns for common expenses like salaries, rent, and benefits. For every dollar donated, 92 cents go to the cause. This is within Ci’s reasonable range for overhead spending.

­­Fred Victor’s interest-bearing debts of $11.6m (held in mortgages) exceed its gross funding reserves of $4.0m. Excluding interest-bearing debts, Fred Victor could operate using reserve funds for less than a month.

This charity report is an update that has been sent to Fred Victor for review. Changes and edits may be forthcoming.

Updated on July 15, 2019 by Lauren Chin.

Financial Review

Financial Ratios

Fiscal year ending March
Administrative costs as % of revenues 6.0%7.2%5.4%
Fundraising costs as % of donations 2.4%3.7%2.5%
Total overhead spending 8.5%10.8%38.4%
Program cost coverage (%) (31.6%)(42.2%)(5.0%)

Summary Financial Statements

All figures in $000s
Donations 1,2911,0171,063
Government funding 22,45821,01020,651
Fees for service 1,6311,449503
Investment income 31852
Other income 806776495
Total revenues 26,21724,33722,713
Program costs 23,82521,58719,686
Administrative costs 1,5801,7361,234
Fundraising costs 313727
Other costs 343342173
Total spending 25,77923,70221,121
Cash flow from operations 4386341,593
Capital spending 47428,319(584)
Funding reserves (7,531)(9,110)(983)

Note: Deferred revenues were adjusted to reflect a cash-basis of reporting. Ci has adjusted for deferred contributions, deferred grants, and the total change in cash related to deferred grants from Government Funding due to a lack of information regarding the source of this funding. As such, revenues were adjusted by ($676k) in F2018, ($13k) in F2017 and $561k in F2016. The charity's audited financials do not break down cost allocations for common expenses like rent and salaries into program, administrative, and fundraising costs. Ci reported rent ($4.9m in F2018, $3.7m in F2017, and $2.9m in F2016), salaries ($13.3m in F2018, $12.8m in F2017, and $12.0m in F2016), and benefits ($2.9m in F2018, $2.9m in F2017, and $2.6m in F2016) in program costs. 

Salary Information

Full-time staff: 192

Avg. Compensation: $77,083

Top 10 staff salary range:

$350k +
$300k - $350k
$250k - $300k
$200k - $250k
$160k - $200k
$120k - $160k
$80k - $120k
$40k - $80k
< $40k

Information from most recent CRA Charities Directorate filings for F2018

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Comments & Contact

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Charity Contact

Website: www.fredvictor.org
This email address is being protected from spambots. You need JavaScript enabled to view it.

Fred Victor Main Phone Number: 416.364.8228