United Way Greater Toronto

26 Wellington Street East, 12th floor
Toronto, ON M5E 1S2
President & CEO: Daniele Zanotti
Board Chair: Lisa Gonsalves

Charitable Reg. #:11927 8216 RR0001

STAR RATING

Ci's Star Rating is calculated based on the following independent metrics:

[Charity Rating: 4/5]

✔+

FINANCIAL TRANSPARENCY

Audited financial statements for current and previous years available on the charity’s website.

B

RESULTS REPORTING

Grade based on the charity's public reporting of the work it does and the results it achieves.

n/r

DEMONSTRATED IMPACT

The demonstrated impact per dollar Ci calculates from available program information.

NEED FOR FUNDING

Charity's cash and investments (funding reserves) relative to how much it spends on programs in most recent year.

86%

CENTS TO THE CAUSE

For a dollar donated, after overhead costs of fundraising and admin/management (excluding surplus) 86 cents are available for programs.



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OVERVIEW

About United Way Greater Toronto:

United Way Greater Toronto is a 4-star charity. It is financially transparent and has reasonable overhead costs. It has an average results reporting grade. With its current funding reserves, the charity can cover one year and one month of annual program costs.  

Founded in 1956, United Way Greater Toronto (UWGT) aims to improve social conditions by gathering community volunteers and financial resources. In 2015, United Way Toronto merged with United Way York Region. In 2018 it merged with United Way of Peel Region. United Way Greater Toronto raises money to fight poverty in Toronto, York and Peel Regions. It primarily grants to local charities, but also conducts research to identify causes of poverty and inequality in the GTA. UWGT also has spending relating to community services and program support, which include the costs for management, oversight and distribution of its grants, as well as administration costs for government programs. 
 
Total grants in F2024 were $118.9m. These include $68.6m in community investments that UWGT divides as follows: $62.4m for Community Services Sector, $3.1m for Inclusive Employment, $2.0m for Inclusive Communities, and $1.1m for Strategic Initiatives. There is also $19.5m for donations designated by donors for specific charities but facilitated by United Way. Additionally, $16.3m in grants went to programs and organizations supported by restricted gifts, and $14.4m in grants were for government emergency funded programs such as the Community Services Recovery Fund. 

UWGT’s largest community investment grants in F2024 include: $2.9m to Family Service Toronto, $1.5m to Jewish Family and Child Service Program, $1.3m to The Neighbourhood Group, $1.3m to YWCA Toronto, and $1.2m to Canadian Red Cross – Toronto Region. 

UWGT reports reaching 1.8 million people in F2024 through over 650 programs delivered by 300 agencies. Through its programs and disbursements, the charity helped over 122,000 residents access nutritious and culturally relevant food. UWGT also helped 51,700 individuals gain the tools and resources to effectively manage mental health or addiction challenges.  

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Results and Impact

United Way of Greater Toronto reports that through its programs and grants, 11,000 individuals experiencing homelessness obtained emergency and/or respite shelter.   

While Ci highlights these key results, they may not be a complete representation of United Way Greater Toronto’s results and impact. Charity Intelligence has not yet rated this charity on impact (n/r). 

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Finances

United Way Greater Toronto is a Major 100 charity with donations of $122.4m in F2024. The charity received $29.4m in government funding, representing 18% of total revenues. Government funding increased by 263% from F2023. 

Fundraising and administrative costs are 14% of total revenues (less investment income). This means that total overhead costs were 14% in F2024. For every dollar donated, 86 cents were available for programs. This falls within Ci’s reasonable range for overhead spending. 

In F2024, UWGT spent $199.3m on grants, which is 69% of total revenues, less donor-designated grants. Its cost to research and manage these grants of $15.6m were 16% of grants on top of other overhead costs. The charity had an operating surplus of $7.2m, 4% of revenues, and capital expenditures of $3.9m.  

United Way Greater Toronto has $153.5m in reserve funds, of which $33.2m is donor endowed. Reserve funds are the charity's cash and investments. Excluding donor-endowed funds, the charity could cover one year and one month of annual program and grant spending.  

This charity report is an update that has been sent to United Way Greater Toronto for review. Changes and edits may be forthcoming. 

Updated on June 21, 2024 by Alessandra Castino. 

Financial Review


Financial Ratios

Fiscal year ending March
202420232022
Fundraising & admin costs as % of revenues 13.7%13.0%14.0%
Total overhead spending 13.7%13.0%14.0%
Program cost coverage (%) 106.3%125.8%109.5%

Summary Financial Statements

All figures in $000s
202420232022
Donations 122,422125,927126,841
Government funding 29,3708,10215,793
Investment income 10,4044,2411,185
Other income 3128,779(4,517)
Total revenues 162,508147,049139,302
Program costs 15,57213,21912,182
Grants 99,30579,48186,694
Donor-designated donations 19,54922,15424,192
Fundraising & administrative costs 20,88718,58419,389
Total spending 155,313133,438142,457
Cash flow from operations 7,19513,611(3,155)
Capital spending 3,8594,838372
Funding reserves 153,543144,980135,466

Note: AMORTIZATION: Ci removed amortization from program, administrative, and fundraising costs on a pro-rata basis. DEFERRED DONATIONS: Ci adjusted for deferred donations, affecting total revenues by ($40k) in F2024, $8.6m in F2023, and ($4.6m) in F2022. Ci included deferred donations in other revenue, as the audited financial statements do not differentiate between government and nongovernment deferred revenue. ENDOWMENT: Ci included endowment contributions in donations, increasing total revenues by $704k in F2024, $592k in F2023, and $715k in F2022.  

Salary Information

Full-time staff: 201

Avg. compensation: $110,206

Top 10 staff salary range:

$350k +
1
$300k - $350k
1
$250k - $300k
1
$200k - $250k
4
$160k - $200k
3
$120k - $160k
0
$80k - $120k
0
$40k - $80k
0
< $40k
0

Information from most recent CRA Charities Directorate filings for F2023

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Comments & Contact

Comments added by the Charity:

No comments have been added by the charity.

Charity Contact

Website: www.unitedwaygt.org
This email address is being protected from spambots. You need JavaScript enabled to view it. Tel: 416-777-2001

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Charitable Registration Number: 80340 7956 RR0001