RESET Society of Calgary

#260 7220 Fisher Street SE
Calgary, AB T2H 2H8
Board President: Rod Blank
Director: Anglea Marshall

Charitable Reg. #:89821 5884 RR0001


Ci's Star Rating is calculated based on the following independent metrics:

[Charity Rating: 4/5]



Audited financial statements for current and previous years available on the charity’s website.



Grade based on the charity's public reporting of the work it does and the results it achieves.



The demonstrated impact per dollar Ci calculates from available program information.


Charity's cash and investments (funding reserves) relative to how much it spends on programs in most recent year.



For a dollar donated, after overhead costs of fundraising and admin/management (excluding surplus) 64 cents are available for programs.

My anchor


About RESET Society of Calgary:

Founded in 1989, RESET Society of Calgary (formerly known as Servants Anonymous Society of Calgary) helps women and children who are victims of sexual exploitation and/or sex trafficking. RESET reports that more than 90% of trafficking victims within Canada come from Canada. The most common recruitment age for sex trafficking is 13 to 14 years. RESET estimates that about 3,000 women and girls are involved in sexual exploitation in Calgary.

RESET Calgary’s EXIT program includes two-stage housing (supported housing and supportive independent housing), life skills, trauma-informed counselling, educational scholarships, employment skills, and community support components. In F2019, RESET Calgary provided 75 women with housing, supports, and life skills development opportunities through the EXIT program. The average participant age was 31 years old, and 48% of participants were in the 20 to 29-year-old age range. Of these women, 45% were homeless at intake, 33% were couch surfing, 6% were living in a shelter, 3% were living outside, and 3% were staying someplace unfit for human habitation. Others were coming from a correctional facility, addictions treatment, or transitional housing options. RESET reports that only 9% of EXIT participants were living in their own home or non-subsidized apartment prior to entering the program.

In F2018, RESET Society of Calgary moved to a new location at Fisher Park, Calgary. It also purchased new houses in southern communities in Calgary to bring essential services and classrooms closer to participants. This reduces their need to travel through higher risk areas of the city.

My anchor

Results and Impact

RESET Society of Calgary reports that in F2019, its Social Return on Investment (SROI) ratio is $11 for every dollar invested, up from $9.03 in 2009. The charity states that approximately 53% of the value from the EXIT Program is created for participants and their children, and 47% is created for government services and systems due to reduced use.

RESET reports that at intake, 91% of participants identified drug use as an issue in their lives, and 10% of participants identified alcohol use as an issue. Across all participants in F2019, RESET says that 42% of women reduced their substance use/abuse, and 68% of participants decreased their risk-taking behaviours. Additionally, 79% of EXIT participants indicated that they had been able to establish or maintain a good relationship with their child(ren) because of their participation in the program.

While Ci highlights these key results, they may not be a complete representation of RESET Society of Calgary’s results and impact.

Charity Intelligence has given RESET an Average impact rating based on demonstrated impact per dollar spent.

Impact Rating: Average

My anchor


RESET Society of Calgary is a ­­­­small charity, with total donations and special event fundraising revenues of $620k in F2019. Administrative costs are 4% of revenues (excluding investment income) and fundraising costs are 32% of donations. For every dollar donated, 64 cents go to the cause. This is not within Ci’s reasonable range for overhead spending. Funding reserves of $1.4m can cover 1.5 years of annual program costs.

­This charity report is an update that has been sent to RESET Society of Calgary for review. Changes and edits may be forthcoming.

Updated on August 29, 2019 by Lauren Chin.

Financial Review

Financial Ratios

Fiscal year ending March
Administrative costs as % of revenues 3.9%7.5%13.7%
Fundraising costs as % of donations 31.8%14.2%11.0%
Total overhead spending 35.7%21.7%24.6%
Program cost coverage (%) 149.5%203.2%(30.6%)

Summary Financial Statements

All figures in $s
Donations 410,701392,871429,169
Government funding 305,932325,824542,589
Fees for service 004,588
Business activities (net) 74,50656,433164,583
Special events 209,224184,425191,282
Investment income 38,9712,590286
Other income 10,39113,4235,459
Total revenues 1,049,725975,5661,337,956
Program costs 918,213855,368981,175
Administrative costs 39,33673,163182,968
Fundraising costs 197,01381,70268,002
Other costs 38023,14824,726
Total spending 1,154,9401,033,3801,256,870
Cash flow from operations (105,217)(57,815)81,085
Capital spending 93,6241,621,7103,037
Funding reserves 1,372,6601,738,092(300,580)

Note: Ci reported revenue from Contract and services net of expenses. This affected revenues by ($4k) in F2018 and ($52k) in F2017. In F2017, RESET Calgary sold land and buildings to relocate. It received total proceeds of $3.5m on this sale. Ci adjusted for Gain on sale of assets, affecting revenues by ($79k) in F2017.

Salary Information

Full-time staff: 15

Avg. Compensation: $39,838

Top 10 staff salary range:

$350k +
$300k - $350k
$250k - $300k
$200k - $250k
$160k - $200k
$120k - $160k
$80k - $120k
$40k - $80k
< $40k

Information from most recent CRA Charities Directorate filings for F2018

My anchor

Comments & Contact

Comments added by the Charity:



Additional reading: Valerie Fortney, "Christmas Fund: Reset Society transforms the lives of sexually exploited women and girls", Calgary Herald, December 8, 2017

Charity Contact

This email address is being protected from spambots. You need JavaScript enabled to view it. Tel: 403-237-8477