East York Learning Experience

266 Donlands Ave
Toronto, ON M4J 5B1
Director: Gail McCullough
Administrator: Juette Manderson

Charitable Reg. #:10727 4839 RR0001


Ci's Star Rating is calculated based on the following independent metrics:

[Charity Rating: 5/5]



Audited financial statements for current and previous years available on the charity’s website.



Grade based on the charity's public reporting of the work it does and the results it achieves.



The demonstrated impact per dollar Ci calculates from available program information.


Charity's cash and investments (funding reserves) relative to how much it spends on programs in most recent year.



For a dollar donated, after overhead costs of fundraising and admin/management (excluding surplus) 94 cents are available for programs.

My anchor


About East York Learning Experience:

Founded in 1987, East York Learning Experience (EYLE) helps adults improve their reading, writing, basic math, and digital literacy skills. The charity reports that 42% of Canadian adults between 16-65 years old have low literacy skills that can prevent them from applying for jobs, reading the newspaper, writing letters, filling out forms, and banking. EYLE’s programming consists of one-on-one tutoring sessions with trained, volunteer tutors to improve literacy and numeracy skills. Since 1987, EYLE has helped over 1,100 people improve their lives.

A Charity Intelligence 2021 Top 10 Impact Charity

Through its education services, EYLE manages 40-50 active learner/tutor pairs at a time. EYLE’s services are offered free of charge to clients and follow the Ontario Adult Literacy Curriculum Framework. After a student leaves the program, EYLE follows up with them at the 3, 6 and 12-month mark to monitor their success. Based on a student’s background, former education, work experience, goals and literacy assessment results, staff develop an individualized training plan for each client. The charity teaches reading, writing, numeracy, critical thinking, oral communication, and computer use/digital skills. EYLE hopes to provide students with the foundation for learning other skills, allowing them to find and maintain a job.

EYLE reports that it operates efficiently by using a modest budget to support a team of volunteers. EYLE has a team of 60 volunteer tutors that give an estimated $130,000 in tutoring hours each year. The charity reports that if it were to pay its volunteers, its costs would rise by 87%. The volunteers allow the charity to operate with only three paid staff. Serving approximately 90 people per year, EYLE serves 30 clients for every paid staff. To further keep costs down, EYLE operates out of a low-rent facility that has been designed specifically for nonprofits.

My anchor

Results and Impact

East York Learning Experience reports that 26% of the clients who exited its program in F2020 found employment. A further 26% transitioned to further training/education such as adult high school or college.

While Charity Intelligence highlights these key results, they may not be a complete representation of EYLE’s results and impact.

East York Learning Experience is rated as High impact per dollar by Charity Intelligence.

A Charity Intelligence 2021 Top 10 Impact Charity

Impact Rating: High

My anchor


East York Learning Experience is a small charity with $89k in donations and special events revenue in F2021. The charity also received $124k in government funding, representing 58% of revenues. Administrative costs are 6% of revenues. The charity did not report any fundraising costs in F2021, resulting in total overhead spending of 6%. For every dollar donated, 94 cents go to the cause, which is within Ci’s reasonable range for overhead spending. EYLE has funding reserves of $159k. The charity could cover 114% or 13 months of program costs with reserves.

Charity Intelligence sent an update of this report to East York Learning Experience for review. Changes and edits may be forthcoming.

Updated on July 23, 2021 by Sydney Olexa.

Financial Review

Financial Ratios

Fiscal year ending March
Administrative costs as % of revenues 6.1%9.8%6.3%
Fundraising costs as % of donations 0.0%0.8%2.1%
Total overhead spending 6.0%10.5%8.4%
Program cost coverage (%) 114.2%70.0%47.3%

Summary Financial Statements

All figures in $s
Donations 80,60341,95920,635
Government funding 123,501132,757146,771
Special events 8,0609,66616,128
Total revenues 212,164184,382183,534
Program costs 139,151142,716156,180
Administrative costs 12,83517,97611,584
Fundraising costs 0408761
Other costs 1563449
Total spending 152,142161,444168,534
Cash flow from operations 60,02222,93815,000
Capital spending 1,9903714,363
Funding reserves 158,85999,91873,843

Salary Information

Full-time staff: 2

Avg. compensation: $55,636

Top 10 staff salary range:

$350k +
$300k - $350k
$250k - $300k
$200k - $250k
$160k - $200k
$120k - $160k
$80k - $120k
$40k - $80k
< $40k

Information from most recent CRA Charities Directorate filings for F2020

My anchor

Comments & Contact

Comments added by the Charity:

East York Learning Experience added the following comment for a previous update:

East York Learning Experience has a small staff contingent and thus is a volunteer-driven organization.  Each year we rely on the assistance of 50-70 volunteers to work on our Board of Directors, our committees, at fundraising events, and to deliver our literacy services on a one-to-one basis.

Our volunteer tutors go through a screening interview, participate in our tutor training program (small group format 2 to 3 times per year), are then matched with a student and receive ongoing support from staff.

Initially these volunteers make a one year commitment to EYLE.  However, many stay with us for several years.  Each year we celebrate & honour our volunteers at our Annual General Meeting.  At this event we recognize our 1,3,5,10,15,20 and 25 year volunteers.  These long-term volunteers represent almost ½ of our entire volunteer membership.  Their reasons for staying with us may vary, but frequently we hear comments such as:

  • “It is such a friendly environment and everyone works together as a team, with a common purpose.”
  • “I’m learning as much as I’m teaching.”
  • “It is so rewarding when your student makes a breakthrough, or accomplishes a goal that you have helped them with.”
  • “It is my way of giving back to the community and it feels great.”
  • “The staff is always friendly, approachable & supportive.”
  • “It feels like family here.”

At EYLE our goal has been to foster a welcoming, relaxed, informal learning environment while delivering professional literacy services that meet the individual needs of our learners. Our success rate with learners and the dedication demonstrated by our staff and volunteers are indicators that we have met this goal.

As an organization with a relatively small budget, we are proud of what we have accomplished and the positive impact we have had on so many lives in our community.  Without our committed volunteers and funding support from various levels of government, foundations and the broader community, this would not have been possible.

Thank you for taking the time to learn more about us and the work that we do.


Gail McCullough


East York Learning Experience


Comments for the 2021 profile update may be forthcoming.

Charity Contact

Website: www.eyle.toronto.on.ca
This email address is being protected from spambots. You need JavaScript enabled to view it.


Charity Intelligence researches Canadian charities for donors to be informed and give intelligently. Our website posts free reports on more than 800 Canadian charities, as well as in-depth primers on philanthropic sectors like Canada’s environment, cancer, and homelessness. Today over 500,000 Canadians use our website as a go-to source for information on Canadian charities reading over 1.6 million charity reports. Through rigorous and independent research, Charity Intelligence aims to assist Canada’s dynamic charitable sector in being more transparent, accountable and focused on results.


Be Informed. Give Intelligently. Have Impact


Charitable Registration Number: 80340 7956 RR0001