706 7 Avenue S.W, #110
Calgary, AB T2P 0Z1
Executive Director: Heather Morley
Board Chair: Genevieve Groulx

Charitable Reg. #:87082 3648 RR0001

STAR RATING

Ci's Star Rating is calculated based on the following independent metrics:

[Charity Rating: 3/5]

✔+

FINANCIAL TRANSPARENCY

Audited financial statements for current and previous years available on the charity’s website.

A+

RESULTS REPORTING

Grade based on the charity's public reporting of the work it does and the results it achieves.

Fair

DEMONSTRATED IMPACT

The demonstrated impact per dollar Ci calculates from available program information.

NEED FOR FUNDING

Charity's cash and investments (funding reserves) relative to how much it spends on programs in most recent year.

68%

CENTS TO THE CAUSE

For a dollar donated, after overhead costs of fundraising and admin/management (excluding surplus) 68 cents are available for programs.



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OVERVIEW

About Inn from the Cold:

Inn from the Cold is a three-star financially transparent charity with a Fair demonstrated impact score. It has an A+ results reporting grade, which is excellent. For every dollar donated to the charity, 68 cents are available to go to the cause.

Founded in 1997 and operating in Calgary, Inn from the Cold (IFTC) provides families comprehensive housing support. This includes emergency housing, meals, counselling sessions, and financial subsidies. According to the charity, over 50% of Alberta’s homeless population resides in Calgary. The charity also states that in the past decade, Calgary built 308 affordable housing annually. This is far below the 2,500 units needed to meet yearly demand. The charity runs four programs: Family Shelter, Supportive Housing, Family Services, and Prevention & Diversion. The charity spent $5.2m on its programs in the fiscal year ending in March 2023 (F2023).  

Family Shelter was 66% of the charity’s program spending. This program provides emergency and transitional housing to families. In F2023, the shelter housed 813 people (115 families, 438 family members, and 260 children) for 24,575 shelter nights (37% increase from F2022), with each person staying in the shelter for an average of 56 days. IFTC also referred 409 people to community agency partners who provided transitional housing services. The charity’s shelter also served 73,725 meals and 1,100 food hampers.

Supportive Housing was 22% of the charity’s program spending. This program helps families on the brink of homelessness with rent subsidies and mental health counselling. In F2023, 63 families received an average $755 rent subsidy. These families were enrolled in this program for an average of 622 days. IFTC also reported 2,007 interactions with case managers in F2023.

Family Services was 8% of the charity’s program spending. IFTC created individualized housing and social support plans for families in need through this program. In F2023, the charity reported 1,088, 1,826, and 168 interactions with case managers for the health & wellness support, youth development, and Indigenous engagement subprograms respectively.

Prevention & Diversion was 4% of the charity’s program spending. This program helps families facing temporary crises maintain housing. In F2023, the charity reported provided 42 families with an average of $1,405 worth of financial support. The charity also reported 843 family referrals to community housing partners.

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Results and Impact

In March 2024, Inn from the Cold conducted a survey of clients receiving its services but did not disclose the number of clients surveyed. The results were:

74% reported improved emotional well-being

96% felt satisfied with the overall support they received

98% felt safe while staying in the shelter

83% felt they were supported in finding stable housing

In May 2023, Constellation Consulting Group conducted a Social Return on Investment (SROI) analysis of IFTC and calculated an SROI value of $6.79. This means that for every $1 spent by the charity, it generated $6.79 worth of economic and social value.

While Ci highlights these key results, they may not completely represent Inn from the Cold's results and impact.

Charity Intelligence has rated IFTC as Fair on demonstrated social impact per dollar spent.

Impact Rating: Fair

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Finances

In F2023, Inn from the Cold received $5.2m in donations compared to $5.7m in F2022, a 9% decrease. The charity also received $1.7m in government funding which is 22% of revenues excluding investment income. Administrative costs are 21% of revenues and fundraising costs are 11% of donations. This results in 32% in total overhead spending. This means that for every dollar donated, 68 cents are available to go to the cause.

In F2023, the charity spent $5.2 on its programs, an 8% decrease compared to $4.8m in F2022. The charity also had $946k in capital expenditures and a $441k cash surplus in F2023.

At the end of F2023, Inn from the Cold had $5.4m in funding reserves (cash and investments) which covers 103% or slightly over one year of its annual program cost/spending.

Profile updated by Julian Dranitsaris on June 26, 2024. Comments and corrections may be forthcoming.

Financial Review


Financial Ratios

Fiscal year ending March
202320222021
Administrative costs as % of revenues 21.2%20.5%18.5%
Fundraising costs as % of donations 11.2%7.2%7.8%
Total overhead spending 32.4%27.7%26.3%
Program cost coverage (%) 103.3%139.4%105.9%

Summary Financial Statements

All figures in $s
202320222021
Donations 5,1955,7525,464
Goods in kind 565070
Government funding 1,6792,0772,133
Business activities (net) 764442
Investment income 1383238
Other income 6921065
Total revenues 7,8367,9667,812
Program costs 5,1844,8265,207
Administrative costs 1,6291,6281,441
Fundraising costs 583415426
Total spending 7,3966,8687,075
Cash flow from operations 4411,097737
Capital spending 9466628
Funding reserves 5,3576,7285,517

Note: 1. DEFERRED CONTRIBUTIONS: IFTC uses deferred accounting. To show donors this information on a consistent basis, Ci adjusted donations for changes in deferred revenue. This is the total change across the charity’s Thrive, Capital, and Operating funds. This affected revenues by ($441k), $888k, and ($311k) in F2023, F2022, and F2021 respectively. 2. DEFERRED CAPITAL CONTRIBUTIONS: Ci also adjusted other revenue for changes in deferred capital contributions. This affected revenues by ($347k), ($1.3m), and ($503k) in F2023, F2022, and F2021 respectively. 3. T3010 GOVERNMENT FUNDING: Ci recorded government funding from both the charity’s T3010 filings with the CRA and the audited financial statements, reconciling the difference and removing it from donations.

Salary Information

Full-time staff: 73

Avg. compensation: $55,770

Top 10 staff salary range:

$350k +
0
$300k - $350k
0
$250k - $300k
0
$200k - $250k
0
$160k - $200k
0
$120k - $160k
2
$80k - $120k
7
$40k - $80k
1
< $40k
0

Information from most recent CRA Charities Directorate filings for F2023

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Comments & Contact

Comments added by the Charity:

Inn from the Cold Society added the following comment on the 2023 profile:

Helping families overcome the obstacles that can lead to a cycle of homelessness — that’s what we strive to do with every family that asks Inn from the Cold for help. For over 25 years, Inn from the Cold has supported families in finding stability during times of crisis. We foster independence and empower resiliency, guided by our belief that every child and family should have a safe and stable place to call home.

On any given night, approximately 120 families will sleep under an Inn from the Cold ‘roof’ through our shelter and housing programs, with many others receiving support through our prevention and diversion program. At Inn from the Cold our three main programs include:

  • Prevention & Diversion: This program is our first line of defense, where we work to prevent families from experiencing the trauma and stress of homelessness. When families are facing an eviction and are at risk of losing their home, we work to stabilize a family’s situation so any financial, legal, health, or relationship challenges do not hinder the family from maintaining a safe, long-term home.
  • Family Shelter: This program provides 20 units of emergency and transitional shelter to families when they cannot stay in their existing homes and have nowhere else to turn. We provide families with a safe place to stay in a semi-private home-like environment with support to get back on the path to housing stability.
  • Supportive Housing: Through community-based and affordable housing options, this program provides housing support along the continuum for families experiencing housing instability. Through case management, we help families find and keep stable housing, access basic needs and financial support, develop life skills, and connect to other community resources and supports.

For families accessing our main programs, we offer a range of holistic supports to strengthen families, create hope and achieve stability. Our family support team creates individualized plans to address each family’s specific needs for housing and social supports and help set them up for success on their journey to housing independence. Some of the supports we provide include child and youth programming, childcare, mental health and wellbeing support, Indigenous and cultural programming, employment and career counselling and legal aid and system navigation and community referrals.  

In November 2022, we relocated our operations and opened the doors on our new home, Neoma in the heart of downtown Calgary. Neoma is an innovative purpose-built and trauma-informed designed facility that provides families and individuals experiencing a housing crisis with access to emergency shelter, integrated support services, and affordable housing all under one roof. Neoma is the first office-to-affordable-housing conversion in Canada and is an innovative and partner-orientated delivery of services to address the critical housing needs in Calgary.

On average we support 2,500 family members facing a housing crisis in a year, where half of the individuals we serve are children. Demand for our services have been through the roof with the number of families reaching out, doubling over the past year. With the current affordability crisis and a lack of affordable housing more families are being pushed to the brink of homelessness and are in need of support. We anticipate this trend to continue over the next year. At Inn from the Cold, we rely on the generosity of the community to fund approximately 60% of our operations, with Government support covering the remaining 40%.

 

Learn More: 2022-2023 Report to the Community

Charity Contact

Website: www.innfromthecold.org
This email address is being protected from spambots. You need JavaScript enabled to view it. Tel: 403-512-0769

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Charitable Registration Number: 80340 7956 RR0001