Inn from the Cold
STAR RATINGCi's Star Rating is calculated based on the following independent metrics: |
✔+
FINANCIAL TRANSPARENCY
Audited financial statements for current and previous years available on the charity’s website.
A+
RESULTS REPORTING
Grade based on the charity's public reporting of the work it does and the results it achieves.
Average
DEMONSTRATED IMPACT
The demonstrated impact per dollar Ci calculates from available program information.
NEED FOR FUNDING
Charity's cash and investments (funding reserves) relative to how much it spends on programs in most recent year.
74%
CENTS TO THE CAUSE
For a dollar donated, after overhead costs of fundraising and admin/management (excluding surplus) 74 cents are available for programs.
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OVERVIEW
About Inn from the Cold:
Inn from the Cold Society is a 5-star charity with Average demonstrated impact. It has above average disclosure with an A+ results reporting grade. Its overhead spending and funding reserves are within Ci’s reasonable range.
A Charity Intelligence 2025 Top 100 Rated Charity.
Founded in 1997 and operating in Calgary, Inn from the Cold (IFTC) gives families emergency housing, meals, case management and financial help.The charity reports that families account for roughly 3,000 people of Calgary's homeless population, or 20% of the total. Children under 18 make up over 60% of those affected. On average, 200 families are homeless on any given night in Calgary.
IFTC runs four programs. These are Family Shelter, Supportive Housing, Family Community Services, and Prevention and Diversion. Across all programs, it served 363 unique families, including 548 adults and 707 children. Of these families, 61% were led by a single parent. In F2025, IFTC spent $6.7m on its programs.
Family Shelter accounted for $4.6m or 68%, of program spending. IFTC provides emergency shelter and support to families as they work toward stable housing. In F2025, the charity served 142 families including 315 children and youths, of which 46% were Indigenous, 35% were newcomers and 19% were non-Indigenous Canadians. It served 91,584 meals and distributed 918 food hampers. It also met 711 basic needs requests and completed 811 referrals to external partners.
Supportive Housing accounted for $1.3m or 19%, of program spending. It helps families secure and maintain stable housing through a mix of intensive case management, culturally responsive Indigenous programming, affordable housing units and support for expectant mothers. In F2025, it served 162 families and 566 unique individuals including 321 children and youths. The program completed 972 case management interactions.
Family Community Services accounted for $660k or 10% of program spending. This service offers general health and wellness programs, as well as child and youth, and Indigenous engagement support to families. In F2025, IFTC had 2,129 health and wellness one-on-one interactions, 1,907 child and youth activity interactions, and 1,028 Indigenous activity interactions.
Prevention and Diversion accounted for $195k or 3% of program spending. This program helps stabilize families' financial, health, or relationship challenges to prevent homelessness. In F2025, it served 73 families and held 207 case management interactions.
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Results and Impact
Inn from the Cold tracked outcomes across its programs using its Family INNsights survey. Key results in F2025 include:
- Family Shelter: 109 of 142 families (77%) were supported through their housing search. Of families leaving shelter, 63 of 112 (56%) were successfully housed in the community.
- Supportive Housing: 64 of 80 families in intensive case management (80%) remained housed throughout the year. Of families in affordable housing units, 36 of 39 (92%) remained housed.
- Prevention and Diversion: 69 of 70 families (99%) avoided entering the shelter system.
In May 2023, Constellation Consulting Group calculated an SROI of $6.79 for every $1 spent by the charity. This is up from $4.63 in 2018.
While Ci highlights these key results, they may not completely represent Inn from the Cold's results and impact.
Ci has given Inn from the Cold an Average impact rating based on demonstrated social impact per dollar spent.
Impact Rating: Average
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Finances
In F2025, Inn from the Cold Society had $12.1m in total revenues. Donations accounted for $8.0m or 66% of revenues. Government funding was $3.3m or 27% of revenues. In F2025, the charity spent $6.7m on its programs. This was 55% of revenues.
In F2025, administrative costs were $2.1m or 18% of revenues (less investment income). Fundraising costs were $675k or 8% of donations. For every dollar donated to the charity, 74 cents are available to go to the cause. This is within Ci’s reasonable range.
As of F2025, the charity has $12.0m in cash and investments. Its reserves can cover 1 year and 9 months of its annual program costs. This is within Ci’s reasonable range.
Profile updated on July 31, 2026 by Raihan Firosh. Comments and corrections may be forthcoming.
Financial Review
Fiscal year ending March
|
2025 | 2024 | 2023 |
|---|---|---|---|
| Administrative costs as % of revenues | 17.8% | 19.6% | 15.6% |
| Fundraising costs as % of donations | 8.5% | 8.2% | 7.4% |
| Total overhead spending | 26.3% | 27.8% | 22.9% |
| Program cost coverage (%) | 178.5% | 163.7% | 67.6% |
Summary Financial StatementsAll figures in $s |
2025 | 2024 | 2023 |
|---|---|---|---|
| Donations | 7,964 | 6,959 | 7,940 |
| Goods in kind | 166 | 141 | 56 |
| Government funding | 3,232 | 3,005 | 1,679 |
| Business activities (net) | 279 | 131 | 76 |
| Investment income | 408 | 338 | 138 |
| Other income | 85 | 0 | 692 |
| Total revenues | 12,135 | 10,574 | 10,582 |
| Program costs | 6,735 | 5,753 | 7,929 |
| Administrative costs | 2,088 | 2,005 | 1,629 |
| Fundraising costs | 675 | 568 | 583 |
| Total spending | 9,497 | 8,327 | 10,141 |
| Cash flow from operations | 2,638 | 2,247 | 441 |
| Capital spending | 262 | (1,827) | 934 |
| Funding reserves | 12,018 | 9,416 | 5,357 |
Note: DEFERRED CONTRIBUTIONS: IFTC uses deferred accounting. To show donors this information on a consistent basis, Ci adjusted donations for changes in deferred revenue. This affected revenues by $707k in F2025, $520k in F2024, and ($441k) in F2023. AMORTIZATION OF DEFERRED CAPITAL CONTRIBUTIONS: Ci adjusted revenues for the recognition of revenue associated with its deferred capital contributions account. This affected revenues by ($216k) in F2025, ($302k) in F2024, and ($348k) in F2023. THRIVE FUND EXPENSES: The charity’s audited financials listed Project Thrive as a negative revenue line item. This has been moved to program expenses, affecting expenses by $nil in F2025, $nil in F2024, and $2.7m in F2023.
Salary Information
$350k + |
0 |
$300k - $350k |
0 |
$250k - $300k |
0 |
$200k - $250k |
0 |
$160k - $200k |
1 |
$120k - $160k |
3 |
$80k - $120k |
6 |
$40k - $80k |
0 |
< $40k |
0 |
Information from most recent CRA Charities Directorate filings for F2025
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Comments & Contact
Comments added by the Charity:
Inn from the Cold Society added the following comment on the 2023 profile:
Helping families overcome the obstacles that can lead to a cycle of homelessness — that’s what we strive to do with every family that asks Inn from the Cold for help. For over 25 years, Inn from the Cold has supported families in finding stability during times of crisis. We foster independence and empower resiliency, guided by our belief that every child and family should have a safe and stable place to call home.
On any given night, approximately 120 families will sleep under an Inn from the Cold ‘roof’ through our shelter and housing programs, with many others receiving support through our prevention and diversion program. At Inn from the Cold our three main programs include:
For families accessing our main programs, we offer a range of holistic supports to strengthen families, create hope and achieve stability. Our family support team creates individualized plans to address each family’s specific needs for housing and social supports and help set them up for success on their journey to housing independence. Some of the supports we provide include child and youth programming, childcare, mental health and wellbeing support, Indigenous and cultural programming, employment and career counselling and legal aid and system navigation and community referrals.
In November 2022, we relocated our operations and opened the doors on our new home, Neoma in the heart of downtown Calgary. Neoma is an innovative purpose-built and trauma-informed designed facility that provides families and individuals experiencing a housing crisis with access to emergency shelter, integrated support services, and affordable housing all under one roof. Neoma is the first office-to-affordable-housing conversion in Canada and is an innovative and partner-orientated delivery of services to address the critical housing needs in Calgary.
On average we support 2,500 family members facing a housing crisis in a year, where half of the individuals we serve are children. Demand for our services have been through the roof with the number of families reaching out, doubling over the past year. With the current affordability crisis and a lack of affordable housing more families are being pushed to the brink of homelessness and are in need of support. We anticipate this trend to continue over the next year. At Inn from the Cold, we rely on the generosity of the community to fund approximately 60% of our operations, with Government support covering the remaining 40%.
Learn More: 2022-2023 Report to the Community
Constellation Consulting Group SROI Report: Social Return on Investment (SROI) Analysis of Inn from the Cold
Charity Contact
This email address is being protected from spambots. You need JavaScript enabled to view it. Tel: 403-512-0769