Note: Ci did not adjust for deferred revenues and contributions, affecting revenues by $227k in F2022, ($311k) in F2021, and ($16k) in F2020. Ci removed the amortization of deferred contributions related to capital assets decreasing revenues by $1.3m in F2022, $568k in F2021, and $548k in F2020. Fundraising costs were deducted from program costs and reported separately.

Inn from the Cold Society added the following comment on the 2023 profile:

Helping families overcome the obstacles that can lead to a cycle of homelessness — that’s what we strive to do with every family that asks Inn from the Cold for help. For over 25 years, Inn from the Cold has supported families in finding stability during times of crisis. We foster independence and empower resiliency, guided by our belief that every child and family should have a safe and stable place to call home.

On any given night, approximately 120 families will sleep under an Inn from the Cold ‘roof’ through our shelter and housing programs, with many others receiving support through our prevention and diversion program. At Inn from the Cold our three main programs include:

• Prevention & Diversion: This program is our first line of defense, where we work to prevent families from experiencing the trauma and stress of homelessness. When families are facing an eviction and are at risk of losing their home, we work to stabilize a family’s situation so any financial, legal, health, or relationship challenges do not hinder the family from maintaining a safe, long-term home.
• Family Shelter: This program provides 20 units of emergency and transitional shelter to families when they cannot stay in their existing homes and have nowhere else to turn. We provide families with a safe place to stay in a semi-private home-like environment with support to get back on the path to housing stability.
• Supportive Housing: Through community-based and affordable housing options, this program provides housing support along the continuum for families experiencing housing instability. Through case management, we help families find and keep stable housing, access basic needs and financial support, develop life skills, and connect to other community resources and supports.

For families accessing our main programs, we offer a range of holistic supports to strengthen families, create hope and achieve stability. Our family support team creates individualized plans to address each family’s specific needs for housing and social supports and help set them up for success on their journey to housing independence. Some of the supports we provide include child and youth programming, childcare, mental health and wellbeing support, Indigenous and cultural programming, employment and career counselling and legal aid and system navigation and community referrals.  

In November 2022, we relocated our operations and opened the doors on our new home, Neoma in the heart of downtown Calgary. Neoma is an innovative purpose-built and trauma-informed designed facility that provides families and individuals experiencing a housing crisis with access to emergency shelter, integrated support services, and affordable housing all under one roof. Neoma is the first office-to-affordable-housing conversion in Canada and is an innovative and partner-orientated delivery of services to address the critical housing needs in Calgary.

On average we support 2,500 family members facing a housing crisis in a year, where half of the individuals we serve are children. Demand for our services have been through the roof with the number of families reaching out, doubling over the past year. With the current affordability crisis and a lack of affordable housing more families are being pushed to the brink of homelessness and are in need of support. We anticipate this trend to continue over the next year. At Inn from the Cold, we rely on the generosity of the community to fund approximately 60% of our operations, with Government support covering the remaining 40%.