21 Carlaw Avenue
Toronto, ON M4M 2R6
Executive Director: Maritza Sanchez
Board Chair: Arielle Loeb

Charitable Reg. #:11930 3287 RR0001


Ci's Star Rating is calculated based on the following independent metrics:

[Charity Rating: 3/5]



Audited financial statements for current and previous years available on the charity’s website.



Grade based on the charity's public reporting of the work it does and the results it achieves.



The demonstrated impact per dollar Ci calculates from available program information.


Charity's cash and investments (funding reserves) relative to how much it spends on programs in most recent year.



For a dollar donated, after overhead costs of fundraising and admin/management (excluding surplus) 83 cents are available for programs.

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About Red Door Family Shelter:

Red Door Family Shelter is a 3-star charity. It is financially transparent and has overhead spending within Ci’s reasonable range and an above-average results reporting grade.

Founded in 1982, Red Door Family Shelter (Red Door) is now one of the largest family shelters in the Greater Toronto Area. The charity operates a family shelter and a women's shelter that serves women experiencing domestic violence. Red Door aims to reduce the impact of homelessness by providing shelter and support services to families. Provincial and municipal funding finance the shelters’ basic operations while donations fund programs including medical services, counseling services, legal support, parenting and life skills workshops, and children’s programs.

Red Door’s largest program is its emergency shelter program. Agencies such as Children’s Aid Societies, Police Services, and Central Family Intake refer families to the shelter. In F2022, Red Door Family Shelter supported 135 families. 64% of Red Door’s residents were children, many of whom struggle with trauma and loss. Red Door runs an after-school program through its shelters that helps children establish a regular routine. The shelter also runs youth workshops for teenagers and parents on topics like Violence Prevention, Youth and the Law, and Healthy Eating.

Red Door runs food bank and moving programs to support families as they transition into permanent housing. Red Door’s weekly food bank supports families who have moved out of the shelter during their transition into independence. In F2022, the food bank provided three meals a day for residents, with 143 new families accessing the program. During the same year, the charity also provided healthy lunches for 70 to 80 children to take to school. Red Door’s moving program reduces moving costs and provides families with donated furniture and household items. 

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Results and Impact

In F2022, Red Door Family Shelter helped 50 families find and move into permanent housing. Of these families, 13 moved into private housing and paid 57% of their income for the rent. The charity reported that every $1 donated to the moving program gives $3 to each family in savings.

While Charity Intelligence highlights these key results, they may not be a complete representation of Red Door Family Shelter’s results and impact.

Charity Intelligence has given Red Door a Fair impact rating based on demonstrated impact per dollar spent.


Impact Rating: Fair

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In F2022, Red Door Family Shelter received donations of $2.6m. The charity received government funding of $6.3m in F2022, which made up 70% of total revenues. Administrative costs are 6% of revenues, and fundraising costs are 11% of donations. This results in overhead spending of 17%. For every dollar donated, 83 cents go to the cause. This is within Ci’s reasonable range for overhead spending.

Red Door has $5.9m in reserve funds. The charity could cover 99% or around one year of its annual program costs with its reserves.

Charity Intelligence has sent this update to Red Door Family Shelter for review. Changes and edits may be forthcoming.

Updated on June 29, 2023 by Krystie Nguyen.

Financial Review

Financial Ratios

Fiscal year ending March
Administrative costs as % of revenues 6.2%6.0%8.7%
Fundraising costs as % of donations 11.0%8.3%26.9%
Total overhead spending 17.2%14.3%35.5%
Program cost coverage (%) 98.8%93.6%76.3%

Summary Financial Statements

All figures in $000s
Donations 2,6253,3791,224
Government funding 6,2955,9375,392
Investment income 91122
Other income 823313
Total revenues 9,0129,3596,650
Program costs 6,0065,5204,841
Administrative costs 556560573
Fundraising costs 290281329
Total spending 6,8526,3615,743
Cash flow from operations 2,1602,998907
Capital spending 1,4271,40725
Funding reserves 5,9355,1673,692

Note: Ci adjusted for deferred donations, affecting revenues by $51k in F2022, $1.0m in F2021, and ($63k) in F2020. Ci used program, administrative, and fundraising costs as presented on the charity’s T3010 filing with the CRA. Ci backed out amortization pro-rata. 

Salary Information

Full-time staff: 45

Avg. compensation: $77,931

Top 10 staff salary range:

$350k +
$300k - $350k
$250k - $300k
$200k - $250k
$160k - $200k
$120k - $160k
$80k - $120k
$40k - $80k
< $40k

Information from most recent CRA Charities Directorate filings for F2022

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Comments & Contact

Comments added by the Charity:

No comments have been added by the charity.

Charity Contact

Website: www.reddoorshelter.ca
This email address is being protected from spambots. You need JavaScript enabled to view it. Tel: 416-915-5671


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Charitable Registration Number: 80340 7956 RR0001