St. Stephen's Community House

91 Bellevue Ave
Toronto, ON M5T 2N8
Board Chair: Howard Green
Executive Director: Bill Sinclair

Charitable Reg. #:11920 1960 RR0001


Ci's Star Rating is calculated based on the following independent metrics:

[Charity Rating: 5/5]



Audited financial statements for current and previous years available on the charity’s website.



Grade based on the charity's public reporting of the work it does and the results it achieves.



The demonstrated impact per dollar Ci calculates from available program information.


Charity's cash and investments (funding reserves) relative to how much it spends on programs in most recent year.



For a dollar donated, after overhead costs of fundraising and admin/management (excluding surplus) 88 cents are available for programs.

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About St. Stephen's Community House:

Founded in 1962, St. Stephen’s Community House (SSCH) works to improve the lives of people in Toronto by identifying and dealing with inequalities. In F2018, SSCH worked with 25,000 people who accessed the charity’s services an average of 13 times. These services fall into four main program categories: childcare, housing and homelessness, community, and employment.

In F2018, SSCH allocated 28% of program spending to childcare. Between its five licensed locations, the charity worked with 452 children up to 12 years old, many of whom come from single-parent and low-income families. SSCH also organizes drop-in activities for pregnant women and new mothers. Women can access health advice and support in languages including English, Portuguese, Mandarin, Cantonese, and Spanish.

Housing and homeless programming received 25% of spending in F2018. SSCH worked with 5,000 people who were homeless, at risk of becoming homeless, struggling with mental illness, or coping with addictions. For six days each week, people can access hot meals, showers, telephones, computers, and referrals to other social programs. St. Stephen’s Community House has 13 beds available to house previously homeless men who are dealing with mental illness. Due to the recent rise in opioid deaths in Toronto, SSCH runs an Overdose Prevention Site to provide drug users with access to healthcare, food, housing help, and other social programs. The charity reports that the province cut funding for the site and intended for it to close on April 1, 2019. Despite the funding cut, SSCH continued to operate the site using donations.

St. Stephen’s Community House allocated 24% of program spending to its broad group of community programs in F2018. Community programming encompasses a variety of classes and services assisting youth, elderly, and recent immigrants to Canada. SSCH’s mediation programs deal with conflicts between community members, including some cases referred by the courts. Since 1985, SSCH has handled more than 4,000 cases and reports that participants have come to an agreement 75% of the time. Companies and individuals can access mediation training for a fee.

In F2018, SSCH allocated 23% of program spending to employment and training programs. People can increase their employability with guidance in resume-writing skills, learning computer skills, and increasing business knowledge. Specific services are available to help youth, women, and immigrants enter the workforce.

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Results and Impact

Ci highlights the following F2018 program outcomes from St. Stephen’s Community House.

St. Stephen’s Community House offers mediation in schools to deal with conflict between students. SSCH reports that within this program, called GameChangers, 84% of mediation cases were resolved without school suspension or involving the criminal justice system.

In F2018, SSCH reports that 9,447 people involved in its employment programs found work. Within the group of at-risk youth, 75% were hired after their work placement organized by SSCH. The proportion of people finding employment or deciding to further their training or education after SSCH programming was 86% among immigrant women and 67% among people with a history of homelessness and addiction.

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St. Stephen’s Community House is a medium-sized charity in terms of donations, receiving $1.8m in F2018. The charity received $13.2m in government funding, representing 77% of total revenues. Administrative costs are 8% of revenues and fundraising costs are 4% of donations. For every $1 donated, 88 cents go to the cause, which is within Ci’s reasonable range for overhead spending. SSCH has $5.3m in funding reserves which could fund programs for four months.

This charity profile is an update that has been sent to St. Stephen’s Community House for review. Changes and edits may be forthcoming.

Updated on May 29, 2019 by Madison Kerr.

Financial Review

Financial Ratios

Fiscal year ending March
Administrative costs as % of revenues 8.0%9.1%9.6%
Fundraising costs as % of donations 4.1%6.4%8.2%
Program cost coverage (%) 34.8%34.2%35.0%

Summary Financial Statements

All figures in $000s
Donations 1,7621,4591,077
Government funding 13,23612,63212,251
Fees for service 1,7661,4381,213
Business activities (net) 399429389
Other income 958273
Total revenues 17,25716,04015,003
Program costs 15,26314,22813,102
Administrative costs 1,3721,4511,435
Fundraising costs 729488
Total spending 16,70615,77314,626
Cash flow from operations 551267377
Capital spending 288496317
Funding reserves 5,3094,8594,585

Note: Ci has consolidated the charity’s operating, property, and general reserve funds. Ci has not adjusted to reflect the significant deferred donations in F2018 as the same information had not been reported for F2017 or F2016 data.

Salary Information

Full-time staff: 152

Avg. Compensation: $61,074

Top 10 staff salary range:

$350k +
$300k - $350k
$250k - $300k
$200k - $250k
$160k - $200k
$120k - $160k
$80k - $120k
$40k - $80k
< $40k

Information from most recent CRA Charities Directorate filings for F2017

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