10527 96 St
Edmonton, AB T5H 2H6
CEO: Gary St. Amand
Board Chair: Jill Matthew

Charitable Reg. #:11881 0829 RR0001


Ci's Star Rating is calculated based on the following independent metrics:

[Charity Rating: 4/5]



Audited financial statements for current and previous years available on the charity’s website.



Grade based on the charity's public reporting of the work it does and the results it achieves.



The demonstrated impact per dollar Ci calculates from available program information.


Charity's cash and investments (funding reserves) relative to how much it spends on programs in most recent year.



For a dollar donated, after overhead costs of fundraising and admin/management (excluding surplus) 69 cents are available for programs.

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About Bissell Centre:

Bissell Centre is a two-star charity with reasonable overhead spending and funding reserves that can cover less than one year of program costs. Although the charity has an above average results reporting grade, it is not financially transparent resulting in a rating of two stars.

Founded in 1975, Bissell Centre (BSC) is a charity that wants to end poverty in Edmonton. Specifically, the charity wants to create a community where everyone has sustainable jobs, access to secure housing, and can meet their basic daily needs. It reports that approximately nine out of every 100 children born in Canada are affected by fetal alcohol spectrum disorder (FASD).  BSC has three main program areas: Individual, Family, and Community. In F2021, the charity spent $15.4m on its programs. Bissell Centre did not provide a spending breakdown of its programs on its website.

BSC’s programs for Individuals offer a variety of services to people including housing services, employment services, and support for people with FASD.  The Community Bridge eviction support service helps stop evictions and foreclosures by providing interest-free loans to people and helping them budget for the future. The Workforce Development program provides 14 weeks of skills development and 12 weeks of work exposure to people looking for a job. In F2021, the charity helped 5,155 people get job placements. The Fetal Alcohol Spectrum program provides short-term income support to people with FASD and assigns mentors to pregnant women who are at risk of delivering a child exposed to drugs and alcohol. 

The Family programs offer two main services to families: childcare and emergency assistance. Bissell Centre’s Early Childhood Development program provides full-time childcare to families for a fee. It also offers free temporary childcare to low-income families. In F2021, 159 children attended childcare. The emergency assistance service helps poor families meet their daily basic needs. In F2021, 620 families were supported. The Community program mainly provides wellness, arts, educational, and recreational activities for inner-city youth at the Bissell Centre.

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Results and Impact

Bissell Centre reports that it prevented 140 housing losses and helped house 483 people in F2021. The charity also reports that it helped 56 people find a full-time job.

While Ci highlights these key results, they may not be a complete representation of Bissell Centre’s results and impact.

This charity is not yet rated on impact (n/r).

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In F2021, Bissell Centre received $2.8m in Canadian donations. It also received $15.7m in government funding (72% of total revenue), $1.3m in fees for service (6% of total revenue), and $866k in business activity income (4% of total revenue).

Administrative costs are 2% of total revenue. Fundraising costs are 29% of donations. This results in total overhead spending of 31%. For every dollar donated to the charity, 69 cents go to the cause. This is within Ci’s reasonable range for overhead spending. Bissell Centre does not report administrative expenses separately on its audited financial statements or T3010 filing with the CRA. Ci reported office and general expenses as an administrative expense. As a result, administrative expenses may be underreported for all years of analysis. 

Bissell Centre has $7.4m in net funding reserves which can cover annual program costs for around six months.

This is a new charity profile that has been sent to Bissell Centre for review. Changes and edits may be forthcoming. 

Updated on July 26th, 2022 by Arjun Kapur.

Financial Review

Financial Ratios

Fiscal year ending March
Administrative costs as % of revenues 2.2%3.2%3.4%
Fundraising costs as % of donations 28.9%25.5%21.3%
Total overhead spending 31.1%28.7%24.8%
Program cost coverage (%) 48.2%30.8%28.1%

Summary Financial Statements

All figures in $000s
Donations 2,7982,9442,490
Government funding 15,7146,5545,729
Fees for service 1,252531367
Business activities (net) 8661,026947
Other income 1,230430427
Total revenues 21,85911,4859,960
Program costs 15,3899,4618,607
Administrative costs 482370343
Fundraising costs 809750531
Other costs 837888
Total spending 16,76310,6619,570
Cash flow from operations 5,097824390
Capital spending 7681,005183
Funding reserves 7,4142,9182,420

Note: Ci included deferred capital contributions and deferred contributions in revenue, affecting revenues by $1.2m in F2021, $404k in F2020, and $389k in F2019. Deferred capital contributions and deferred contributions are both reported in other income because Bissell Centre's financial statements do not separate government deferred contributions from private deferred contributions. 

Salary Information

Full-time staff: 112

Avg. compensation: $56,995

Top 10 staff salary range:

$350k +
$300k - $350k
$250k - $300k
$200k - $250k
$160k - $200k
$120k - $160k
$80k - $120k
$40k - $80k
< $40k

Information from most recent CRA Charities Directorate filings for F2021

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Comments & Contact

Comments added by the Charity:

No comments have been added by the charity.

Charity Contact

Website: www.bissellcentre.org
This email address is being protected from spambots. You need JavaScript enabled to view it. Tel: (780) 423-2285


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Charitable Registration Number: 80340 7956 RR0001