2840 2 Ave SE
Calgary, AB T2A 7X9
CEO: Shelley Heartwell
Board President: Richard Boyer

Charitable Reg. #:13282 4905 RR0001


Ci's Star Rating is calculated based on the following independent metrics:

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Audited financial statements for current and previous years available on the charity’s website.



Grade based on the charity's public reporting of the work it does and the results it achieves.



The demonstrated impact per dollar Ci calculates from available program information.


Charity's cash and investments (funding reserves) relative to how much it spends on programs in most recent year.



For a dollar donated, after overhead costs of fundraising and admin/management (excluding surplus) 95 cents are available for programs.

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About The Alex:

Founded in 1973, The Alex (Alexandra Community Health Centre) addresses the health and social needs of low-income Calgarians. The charity recognizes that housing, nutrition, and community involvement all impact health. By focusing on preventative care, The Alex works to avoid costly health crises.

In F2017, The Alex allocated 50% of spending to health programs. People visited The Alex’s Family Health Centre 25,436 times to access doctors, nurses, psychologists, nutritionists, chiropractors, and massage therapists. Appointments with a diabetes educator represented 1,086 of the visits. Calgarians aged 12 to 24 can visit the Youth Health Centre, and the Seniors Health Center serves the older population. The Alex operates health busses which provide healthcare at local shelters, dental work at elementary schools, and social support to kids in high school and on the Tsuu T’ina Nation reserve.

Housing programs received 46% of spending in F2017. People using the housing programs are chronically homeless, often because of mental illness, physical disabilities, or addiction. The Alex houses some clients at the Prelude and Abbeydale homes, and found offsite housing for 300 people in F2017.

In F2017, the remaining 4% of program spending was allocated to food programs. There were 12,605 healthy meals served and sent home with clients. In June 2017, The Alex opened the Community Food Centre, allowing for more food to be grown and meals prepared.

Results and Impact: It costs Alexandra Community Health Centre $69 per visit to operate the Family Health Centre. This accessible healthcare reduces the number of emergency room visits which cost an average of $483.

The Alex’s offsite housing program reports that 80% of clients who have been in the program for one year use foodbanks, shelters, and social assistance less often. Of the Abbeydale residents, 63% report using drugs less frequently after being there for one year.

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Alexandra Community Health Centre is categorized as a Large charity, with $14.4m in donations and grants from foundations in F2018. Of the $14.4m, only $120k was received as donations from the public. The largest grant was $9.6m from Calgary Homeless Foundation. In F2018, The Alex received $9.1m in government grants, representing 38% of total revenues.

Administrative costs are 4% of revenues, and fundraising costs are 1% of donations. For every $1 donated, 95 cents go to the cause, falling just outside of Ci’s reasonable range. When charities have such low overhead costs there may be an error in reporting expenses. 

The Alex has $10.0m in funding reserves, of which $585k is donor-endowed. Excluding donor-endowed funds, reserves could cover program costs for less than six months. This indicates a need for funding.

This charity report is an update that has been sent to The Alex for review. Changes and edits may be forthcoming.

Updated on July 4, 2018 by Madison Kerr.

Financial Review

Financial Ratios

Fiscal year ending March
Administrative costs as % of revenues 4.0%7.4%6.9%
Fundraising costs as % of donations 0.7%0.5%0.8%
Program cost coverage (%) 51.3%40.6%26.6%

Summary Financial Statements

All figures in $000s
Donations 14,39311,99310,567
Government funding 9,1098,2107,216
Business activities (net) 203192202
Investment income 963940
Total revenues 23,80020,43518,025
Program costs 19,41917,09716,230
Administrative costs 9371,5161,237
Fundraising costs 1066383
Cash flow from operations 3,3391,759475
Funding reserves 9,9536,9374,316

Note: Ci adjusted for amortization of deferred capital contributions and gain on disposal of assets, affecting revenue by ($357k) in F2018, ($234k) in F2017, and ($175k) in F2016. Adjustment for deferred donations/funding affected revenue by $2.8m in F2018, $1.5m in F2017, and $432k in F2016. Administrative costs are as the charity reports on its T3010. The charity provided Ci with F2018 administrative costs ahead of the T3010 being posted. 

Salary Information

Full-time staff: 125

Avg. Compensation $62,035

Top 10 staff salary range

$350k +
$300k - $350k
$250k - $300k
$200k - $250k
$160k - $200k
$120k - $160k
$80k - $120k
$40k - $80k
< $40k

Information from most recent CRA Charities Directorate filings for F2017

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Comments & Contact

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Charity Contact

Website: www.thealex.ca
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