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Good Shepherd Centre Hamilton

10 Delaware Avenue, PO Box 1003
Hamilton, ON L8N 3R1
Executive Director: Brother Richard MacPhee
Board President: Gary Beveridge

Charitable Reg. #: 13063 6798 RR0001
Sector: Social Services
Operating Charity

Results Reporting

Grade: C+

The grade is based on the charity's public reporting of the work it does and the results it achieves.

Financial Transparency

Audited financial statements available only through official request for information from Canada Revenue Agency [Audited financial statement for most recent year]

Need for Funding

Funding Reserves Program Costs

Spending Breakdown

Cents to the Cause

2014 2015 2016
For a dollar donated, cents funding the cause after fundraising and admin costs, excluding surplus.

Full-time staff #214

Avg. Compensation $45,295

Top 10 Staff Salary Range

$350k + 0
$300k - $350k 0
$250k - $300k 0
$200k - $250k 0
$160k - $200k 0
$120k - $160k 0
$80k - $120k 2
$40k - $80k 8
< $40k 0
Information from most recent CRA Charities Directorate filings for F2016

About Good Shepherd Centre Hamilton:

Founded in 1961, Good Shepherd Centre Hamilton’s (GSC) social services include emergency shelters, food and clothing programs, employment assistance, supportive housing, mental health programs, assisted living for seniors and health clinics. GSC offers emergency overnight accommodation for up to 60 men, case management and referrals to appropriate community resources, a hot meal program and a trusteeship program for clients needing help managing their finances. The Family Centre offers temporary emergency accommodation and residential support to families who are experiencing homelessness. GSC’s Barrett Centre for crisis support provides confidential and free counselling services and short-term crisis bed stay to individuals, 16 years of age or older, who experience a mental health crisis. In F2016, the average monthly occupancy for all GSC’s shelters was 71% or higher. Two of the shelters had to turn 4,839 women and children away because their beds were full.

Good Shepherd Works is a social enterprise program that provides employment experience to individuals who face barriers to employment and require support. GSC’s assisted living program for high-risk seniors provides personal care, support, and homemaking services to help seniors maintain independent living. GSC also offers community mental health programs, health clinics, services for women and youth, and an affordable and supportive housing program.

The Good Shepherd Venture Centre is the distribution point for 95% of GSC’s donated clothing and food items. The Market Place is an emergency food and clothing services program, which provides grocery carts to clients as they select food, clothing and personal items. 70,867 hot meals were served to the 61,476 people who visited GSC’s emergency food program and Christmas hamper in F2016, and 5,884 visited the emergency clothing program. GSC’s staying home program, implemented in April 2015, provides early intervention for people who are at imminent risk of homelessness.

Financial Review:

Good Shepherd Centre Hamilton is a big-cap charity with $3.3m in cash donations and $3.1m in goods-in-kind donations in F2016. Its administrative costs are 3% of revenues and its fundraising costs are 11% of donations. For every dollar donated, 86 cents go towards GSC’s programs, falling within Ci’s reasonable range. The charity has gross funding reserves of $327k, and $7.1m in interest-bearing debts, resulting in a negative net program cost coverage ratio, indicating a need for funding.

This charity report is an update that is being reviewed by Good Shepherd Centre Hamilton. Changes and edits may be forthcoming.

Updated on July 7, 2017 by Kevin Silberberg.

Financial Ratios

Fiscal year ending March
Administrative costs as % of revenues 3.2%3.3%3.3%
Fundraising costs as % of donations 10.9%11.6%13.3%
Program cost coverage (%) (37.8%)(51.3%)(58.1%)

Summary Financial Statements

All figures in $000s
Donations 3,2812,5142,270
Goods in kind 3,0762,5311,971
Government funding 11,58610,9217,698
Fees for service 3002732,297
Business activities (net) 189161119
Other income 1,9451,5933,217
Total revenues 20,37817,99317,571
Program costs 18,02016,03214,253
Administrative costs 643589571
Fundraising costs 357292302
Other costs 1,0961,0663,247
Cash flow from operations 26114(802)
Funding reserves (6,813)(8,224)(8,279)
Note: Ci included amortization in non-cash expenses, increasing total expenses by $994k in F2016, $991k in F2015, and by $922k in F2014.