CharityIntelligence Canada

The War Amps

2827 Riverside Drive
Ottawa, ON K1V 0C4
Executive Director: Danita Chisholm
Board Chair: Stuart Vallières

Charitable Reg. #: 13196 9628 RR0001
Sector: Social Services
Operating Charity

Results Reporting

Grade: C+

The grade is based on the charity's public reporting of the work it does and the results it achieves.

Financial Transparency

Audited financial statements for current and previous years available on the charity's website [Audited financial statement for most recent year]

Need for Funding

Funding Reserves Program Costs

Spending Breakdown

Cents to the Cause

2015 2016 2017
For a dollar donated, cents funding the cause after fundraising and admin costs, excluding surplus.

Impact Rating: Low

Full-time staff #182

Avg. Compensation $54,109

Top 10 Staff Salary Range

$350k + 0
$300k - $350k 0
$250k - $300k 1
$200k - $250k 0
$160k - $200k 2
$120k - $160k 2
$80k - $120k 5
$40k - $80k 0
< $40k 0
Information from most recent CRA Charities Directorate filings for F2016

About The War Amps:

Founded in 1920, The War Amps (War Amps) aims to improve the quality of life for Canadian amputees. War Amps emphasizes that it does not receive government funding. The majority of funding for War Amps’ programs and services comes from its flagship Key Tags service. In F2017, Key Tags donations of $31.1m made up 84% of total revenue. Key Tags started in 1946 for returning war amputees looking for work – the program now employs amputees and people with disabilities. Through the Key Tags service, Canadians register a coded key tag and attach their keys to this tag. If one loses the keys, the finder calls War Amps or places the key tag in a mailbox, then War Amps returns the keys to the tag owner. The charity returned 10,981 keys in F2017, for a total of over 1.5 million returned since the initiative started.

War Amps helps Canadian amputees afford artificial limbs through its CHAMP child amputee program and Adult Amputee program. In F2017, the charity provided grants to 2,868 amputees to help finance their prosthetics. For child amputees, War Amps covers the portion not covered by the government for standard artificial limbs and covers the full cost for recreational limbs and devices, as the government does not provide any financial support toward the latter.

The War Amps’ CHAMP program also runs seminars for child amputees. These seminars educate kids on how different artificial limbs can be used in sports and music, connect kids with other amputees, and show new developments in artificial limbs to kids and their families. War Amps ran six seminars across Canada in F2017.

Through its Adult Amputee program, The War Amps also advocates for adult amputees who have faced discrimination or red tape blocking them from accessing appropriate care. In F2017, War Amps advocated for 395 amputees (up 14% from F2016) who could not access necessary amputee care, financial aid and/or legal rights.

PLAYSAFE is a child safety program run by The War Amps that aims to increase child awareness of dangers in their play environment. Child amputees registered in the CHAMP program deliver safety messages to children through school presentations, hosting displays at safety and community events, appearing in videos and public service announcements, and riding on PLAYSAFE’s parade float.

Financial Review:

The War Amps is a Major 100 charity with donations of $36.8m in F2017, including Key Tag service revenues. Key Tags expenses of $14.8m, as reported in the charity’s audited financial statements, equate to 47% of Key Tag revenues.

Administrative costs are 1% of revenues and fundraising costs are 6% of donations (excluding donations designated to purchase Key Tags). For every dollar donated, 94 cents go towards War Amps Canada’s programs, falling within Ci’s reasonable range. The War Amps’ audited financial statements are missing cost allocations to fundraising and administration. This important information comes from the charity’s annual filing with the Charities Directorate. The F2017 annual filing was not yet posted when this report was updated. Ideally, the charity’s auditors, Pricewaterhouse Coopers LLP, would report this information in the audited financial statements. Without this additional information, The War Amps’ overhead spending may be significantly understated in F2017.

The War Amps has total funding reserves of $32.8m, of which $148k are donor-endowed. Funding reserves can cover just under a year of program costs, showing a need for funding.

This charity report is an update that is currently being reviewed by The War Amps. Changes and edits may be forthcoming.

Updated on August 17, 2018 by Joeyanne Cheung.

Financial Ratios

Fiscal year ending December
Administrative costs as % of revenues 0.8%7.9%8.0%
Fundraising costs as % of donations 5.7%8.4%6.1%
Program cost coverage (%) 96.8%93.3%99.8%

Summary Financial Statements

All figures in $000s
Donations 36,78835,59234,444
Investment income 217220346
Total revenues 37,00635,81334,789
Program costs 33,85532,47330,763
Administrative costs 3002,8102,768
Fundraising costs 323428261
Cash flow from operations 2,528101998
Funding reserves 32,76830,31030,703
Note: Ci included endowment contributions in donations, increasing total revenues by $5k in F2017, $5k in F2016, and $5k in F2015. Ci reported Key Tags income in donations because they are tax receipted as per CRA T3010 filings. Program, administrative, and fundraising costs come from the charity’s T3010 filings in F2016 and F2015. Ci removed amortization of capital assets from program, administrative, and fundraising costs on a pro-rated basis.