Welcome Hall Mission

606 De Courcelle Street
Montreal, QC H4C 3L5
President & CEO: Samuel Watts
Board President: Ralph Loewen

Charitable Reg. #:10819 5215 RR0001


Ci's Star Rating is calculated based on the following independent metrics:

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Audited financial statements available only upon request.



Grade based on the charity's public reporting of the work it does and the results it achieves.



The demonstrated impact per dollar Ci calculates from available program information.


Charity's cash and investments (funding reserves) relative to how much it spends on programs in most recent year.



For a dollar donated, after overhead costs of fundraising and admin/management (excluding surplus) 70 cents are available for programs.

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About Welcome Hall Mission:

Founded in 1892, Welcome Hall Mission (Mission Bon Accueil, WHM) works to support poor and homeless Montrealers. The charity runs specific programs to improve the lives of young mothers, poor families, and at-risk youth.

WHM operates support and care programs that address the housing and health needs of people who struggle to support themselves. The charity provides emergency shelter for up to 200 homeless men each night and longer-term housing is available for people working to overcome addiction issues. Welcome Hall Mission clients access medical and dental care including mental health services. In F2017, 133 pregnant women and new mothers received specialized care and developed parenting skills through the Cœur à sœur program.

WHM’s food program provides nutritious meals to the homeless people and children using the charity’s other services. Welcome Hall Mission operates Marché Bon Accueil, a food bank which has been reformatted to provide more of a grocery shopping experience for clients. Welcome Hall Mission clients select their own groceries and receive an amount of food for free based on household size and income. The charity reports that 3,000 people benefitted from receiving free food in F2017. In 2018, WHM opened a second Marché Bon Accueil location in eastern Montreal.

Welcome Hall Mission provides a variety of services to serve the needs of poor families in Montreal. Children can receive supplies at the annual back-to-school event and gifts at the Christmas toy giveaway, and can participate in subsidized summer camp. Parents access legal and tax assistance, language courses, and employment supports. The charity’s used clothing store, La Boutique, ensures that families in need can access inexpensive clothing and the charity reports that store profits support education and employment services.

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Results and Impact

Welcome Hall Mission reports distributing nearly a million kilograms of food each year. Of the food provided in Marché Bon Accueil, 78% is perishable and 22% is non-perishable. By requiring documentation of the financial situation for each household member before distributing food, WHM works to ensure that the food is received by truly needy people.

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This financial review reflects the most recent statements available to Ci at the time of this report.

Welcome Hall Mission (Mission Bon Accueil) is a large charity with donations of $13.5m in F2017 including $7.2m of in-kind donations of food and clothing. The charity received $2.8m in government funding, representing 15% of total revenues. Administrative costs are 5% of revenues less investment income, and fundraising costs are 25% of donations. For every dollar donated, 70 cents go to the cause, which is within Ci’s reasonable range for overhead spending.

WHM has $4.0m in gross funding reserves and $6.3m in interest-bearing debts, producing a negative cost coverage ratio. Excluding interest-bearing debts, the charity could cover three months of program costs using reserves.

This charity report is an update that has been sent to Welcome Hall Mission (Mission Bon Accueil) for review. Changes and edits may be forthcoming.

Updated on July 4, 2019 by Madison Kerr.

Financial Review

Financial Ratios

Fiscal year ending September
Administrative costs as % of revenues 4.9%5.1%1.7%
Fundraising costs as % of donations 24.8%23.8%13.5%
Program cost coverage (%) (14.4%)(13.1%)(13.1%)

Summary Financial Statements

All figures in $000s
Donations 6,3195,9056,749
Goods in kind 7,1977,4266,583
Government funding 2,7632,5932,755
Fees for service 1,2961,3871,392
Business activities (net) 292311311
Investment income 1061340
Other income 199208176
Total revenues 18,17217,96417,965
Program costs 15,70515,19514,252
Administrative costs 892914311
Fundraising costs 1,5661,403914
Other costs 218231258
Cash flow from operations (208)2202,230
Capital spending 000
Funding reserves (2,268)(1,987)(1,863)

Note: Ci has used program, administrative, and fundraising costs as reported on the charity’s T3010 filing with the CRA. Amortization, mortgage interest, and reserve expenses have been removed from program costs. Ci has adjusted for reserve expenses, affecting expenses by ($26k) in F2017, ($23k) in F2016, and ($22k) in F2015.

Salary Information

Full-time staff: 135

Avg. Compensation $49,835

Top 10 staff salary range

$350k +
$300k - $350k
$250k - $300k
$200k - $250k
$160k - $200k
$120k - $160k
$80k - $120k
$40k - $80k
< $40k

Information from most recent CRA Charities Directorate filings for F2017

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Comments & Contact

Comments added by the Charity:

Charity Contact

Website: www.welcomehallmission.com
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