CharityIntelligence Canada

United Way of Toronto and York Region

12th floor, 26 Wellington Street East
Toronto, ON M5E 1W9
President & CEO: Daniele Zanotti
Board Chair: Vince Timpano

Charitable Reg. #: 11927 8216 RR0001
Sector: Fundraising Organization
Public Foundation

Results Reporting

Grade: B

The grade is based on the charity's public reporting of the work it does and the results it achieves.

Financial Transparency

Audited financial statements for current and previous years available on the charity's website [Audited financial statement for most recent year]

Need for Funding

Funding Reserves Program Costs

Spending Breakdown

Cents to the Cause

2015 2016 2017
For a dollar donated, cents funding the cause after fundraising and admin costs, excluding surplus.

Full-time staff #216

Avg. Compensation $104,355

Top 10 Staff Salary Range

$350k + 0
$300k - $350k 1
$250k - $300k 1
$200k - $250k 2
$160k - $200k 4
$120k - $160k 2
$80k - $120k 0
$40k - $80k 0
< $40k 0
Information from most recent CRA Charities Directorate filings for F2017

About United Way of Toronto and York Region:

Founded in 1917, United Way Toronto merged with United Way of York Region in 2015 to form United Way Toronto and York Region (UWTYR). UWTYR works to improve lives in the communities it serves by collecting and distributing money to local charities. In F2017, $106.6 million in grants was distributed to 219 local charities. Collectively, these charities aim to help the 265,000 low-income families in the Toronto area with services targeting kids, youth, seniors, newcomers to Canada, and anyone at risk of homelessness. UWTYR also conducts research to identify sources of poverty and inequality in the Toronto area.

On April 1, 2018, UWTYR merged with United Way of Peel Region to form United Way Greater Toronto. As this was after F2017 year end, this report focuses solely on UWTYR. Future reports will detail the newly created United Way Greater Toronto.

Of the grants distributed in F2017, $34.7 million was allocated to charities and other United Way organizations as requested by the donors. The remaining $72.0 million in unrestricted funds was distributed at the discretion of UWTYR. Family Services Toronto received the largest grant reported by UWTYR with $3.8 million, followed by Canadian Red Cross with $2.5 million, and Jewish Family and Child Services Toronto with $1.9 million.

Results and Impact: United Way Toronto and York Region surveyed grant recipients in F2017. Of respondents, 88% maintained or expanded programs, 89% increased collaboration with community members or other organizations, and 90% reported increases in the efficiency of its management team.

In F2017, UWTYR reports that more than 1,190 youth were enrolled in a netWORKS program which connects students with an adult mentor for job advice. Of youth who responded to a UWTYR survey, 88% reported that their networking skills had improved.

Financial Review:

United Way Toronto and York Region is one of Canada’s Major 100 charities, with donations of $134.0m in F2017. Administrative costs are 5% of revenues and fundraising costs are 11% of donations. For every $1 donated, 84 cents go to the cause, falling well within Ci’s reasonable range for overhead spending. UWTYR has $126.1m in funding reserves, of which $23.0m is donor-endowed. Excluding donor-endowed funds, UWTYR could grant at the F2017 level for 1.2 years using reserves.

This charity report is an update that has been sent to United Way Toronto and York Region for review. Changes and edits may be forthcoming. 

Updated on August 20, 2018 by Madison Kerr.


Financial Ratios

Fiscal year ending March
Administrative costs as % of revenues 5.1%4.2%3.5%
Fundraising costs as % of donations 10.5%12.8%12.1%
Program cost coverage (%) 148.5%144.2%163.0%

Summary Financial Statements

All figures in $000s
Donations 134,034131,535122,057
Government funding 2,6932,1081,161
Investment income 5,7683,2597,779
Other income 1,1918792,006
Total revenues 143,686137,781133,003
Program costs 12,95810,0668,317
Grants 71,96572,60865,774
Donor-designated donations 34,68132,35235,021
Administrative costs 6,9635,5834,386
Fundraising costs 14,03316,87214,816
Cash flow from operations 3,0863004,689
Funding reserves 126,128119,212120,737
Note: Ci has adjusted for unrealized gains on investment, affecting revenues by ($3.7m) in F2017, $3.2m in F2016, and ($3.2m) in F2015. Amortization has been removed from administrative and fundraising costs pro-rata. Ci netted donor-designated grants for allocations and needs assessment expenses and recoveries for area-wide campaign costs.