CharityIntelligence Canada

Hope Air

124 Merton Street, Suite 207
Toronto, ON M4S 2Z2
CEO: Douglas Keller-Hobson
Board Chair: David Garner

Charitable Reg. #: 11904 2299 RR0001
Sector: Social Services
Operating Charity

Charity Rating

[Charity Rating: 4/4]

Results Reporting

Grade: A-

The grade is based on the charity's public reporting of the work it does and the results it achieves.

Financial Transparency

Audited financial statements for current and previous years available on the charity's website [Audited financial statement for most recent year]

Need for Funding

Funding Reserves Program Costs

Spending Breakdown

Cents to the Cause

2015 2016 2017
For a dollar donated, cents funding the cause after fundraising and admin costs, excluding surplus.

Full-time staff #10

Avg. Compensation $61,773

Top 10 Staff Salary Range

$350k + 0
$300k - $350k 0
$250k - $300k 0
$200k - $250k 0
$160k - $200k 0
$120k - $160k 1
$80k - $120k 1
$40k - $80k 3
< $40k 5
Information from most recent CRA Charities Directorate filings for F2017

About Hope Air:

Founded in 1986, Hope Air is the only national charity that provides free flights to people who cannot afford travel costs to access specialized medical care outside their local area. According to the charity's survey,  29% of patients would cancel or postpone their medical appointment without Hope Air's assistance. In F2017, Hope Air provided 12,684 travel arrangements, of which 24% were for cancer patients, 9% for musculoskeletal disorders, 8% for cardiovascular disorders, 8% for nervous system disorders, and 5% for gastrointestinal disorders. The average total cost per travel arrangement was $283 in F2017. The cost is significantly lower than the average round-trip airfare cost of $625 as some travel arrangements were not flights and some of its airline partners donate seats. Since 1986, Hope Air has provided 132,102 flights to Canadians.  

Results and Impact: Of the 12,684 travel arrangements in F2017, 11,640 were flights for patients across Canada. The remaining arrangements were 981 Confederation Bridge toll passes and 63 ferry passes to low-income Prince Edward Island families travelling to other provinces for medical appointments.

Financial Review:

Hope Air is a medium-sized charity with $2.1m in donations in F2017. Its administrative costs were 4% of revenues and fundraising costs were 13% of donations. For every dollar donated, 83 cents go to the cause, falling within Ci’s reasonable range for overhead spending. The charity has funding reserves of $2.1m, which can cover annual program costs for 8 months, indicating a need for funding.

This charity report is an update that has been sent to Hope Air. Changes and edits may be forthcoming.

Updated on August 20, 2018 by Joeyanne Cheung.

Financial Ratios

Fiscal year ending December
Administrative costs as % of revenues 3.8%4.2%3.5%
Fundraising costs as % of donations 13.3%12.5%15.6%
Program cost coverage (%) 66.8%54.1%55.5%

Summary Financial Statements

All figures in $s
Donations 2,079,3901,892,3351,600,671
Government funding 1,892,4141,445,2571,429,696
Investment income 21,56810,1165,340
Total revenues 3,993,3723,347,7083,035,707
Program costs 3,168,5072,820,2042,572,085
Administrative costs 149,104139,516106,104
Fundraising costs 276,387235,672249,815
Cash flow from operations 399,374152,316107,704
Funding reserves 2,115,0031,525,7711,428,528
Note: Ci included government funding as per the charity’s CRA T3010 filing and subtracted the figures from donations. Ci used program, administrative, and fundraising costs from the charity’s T3010 filings. Amortization was removed from the program, administrative, and fundraising costs on a pro-rated basis. 2017 CRA information was provided directly from the charity, as the government had not updated the charity’s T3010 information at the time the report was written.