CanadaHelps is a 4-star charity. It has average disclosure with a B grade for results reporting. Its overhead spending is outside Ci’s reasonable range. It has reasonable funding reserves.

Founded in 2000, CanadaHelps is an online giving platform that aims to encourage and facilitate charitable giving. Its website has a database of all 85,000 charities in Canada and allows donors to make donations through the website, taking a small processing fee from each transaction. As of F2025, the fees are 4.5% for one-time donations, 4% for monthly donations, 3.75% for Cause Fund Donations, and between 2% and 3% for securities donations, depending on the size of the donation.

CanadaHelps runs one main program: Donations. It also runs several smaller programs including a podcast and research and education. CanadaHelps does not provide a spending breakdown for these programs. In F2025, it spent $17.1m on its programs.

Donations is CanadaHelps' main program. It processes online donations on behalf of more than 85,000 registered Canadian charities. In F2025, 890,000 unique donors made 3,400,000 donations worth $501.0m to 33,500 active charity partners. It also ran the GivingTuesday campaign, through which 43,800 Canadians donated $16.2m to 10,000 charities.

CanadaHelps also runs several smaller programs. It published the eighth edition of its annual Giving Report in F2025. CanadaHelps also produced a podcast called Digital Comfort Zone on technology and the charitable sector.

CanadaHelps’ audited financial statements do not use activity-based costing, which is a best practice. Ci used the charity’s T3010 filing with the CRA to report program, fundraising, and administrative costs.

In F2025, CanadaHelps had $490.1m in total revenues. Donations were $486.9m or 99% of revenues. Donations include $484.8m collected on behalf of other charities. The $501.0m figure on its annual report includes $16.2m from GivingTuesday, which CanadaHelps excludes from its financial statements.  In F2025, CanadaHelps spent $17.1m on its programs and distributed $466.1m in Donor Designated Grants. Programs costs were 321% of revenues less donations collected on behalf of other charities.

In F2025, administrative costs were $2.8m or 1% of revenues. Fundraising costs were $323k or 0% of donations. For every dollar donated to the charity, 99 cents are available to go to the cause. This is outside Ci’s reasonable range.

As of F2025, CanadaHelps had $9.8m in funding reserves (cash and investments less debts). Its reserves can cover 7 months of its annual program costs. This is within Ci’s reasonable range.

This charity report is an update that has been sent to CanadaHelps for review.

Updated on July 14, 2026 by Raihan Firosh.