CanadaHelps
STAR RATINGCi's Star Rating is calculated based on the following independent metrics: |
✔+
FINANCIAL TRANSPARENCY
Audited financial statements for current and previous years available on the charity’s website.
B+
RESULTS REPORTING
Grade based on the charity's public reporting of the work it does and the results it achieves.
n/r
DEMONSTRATED IMPACT
The demonstrated impact per dollar Ci calculates from available program information.
NEED FOR FUNDING
Charity's cash and investments (funding reserves) relative to how much it spends on programs in most recent year.
99%
CENTS TO THE CAUSE
For a dollar donated, after overhead costs of fundraising and admin/management (excluding surplus) 99 cents are available for programs.
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OVERVIEW
About CanadaHelps:
CanadaHelps is a 4-star charity. It has a B+ Results Reporting grade, which is above average. For every dollar donated, 99 cents are available to go to the cause. It holds reserves within Ci's reasonable range.
Founded in 2000, CanadaHelps is an online giving platform that aims to encourage and facilitate charitable giving. Its website has a database of all 85,000 charities in Canada and allows donors to make donations through the website, taking a small processing fee from each transaction. As of F2024, the fees are 4% for one-time donations, 3.5% for monthly donations, 3.75% for Cause Fund Donations, and between 2% and 3% for securities donations, depending on the size of the donation.
In F2024, CanadaHelps received $444.7m from 881,000 donors and granted $425.1m to charities. In F2024, there were 31,000 charities partnered with CanadaHelps. Its Giving Tuesday campaign raised $13.6m, 12% more than in F2023. CanadaHelps reports that 40% of its charities participated in Giving Tuesday. GivingTuesday generated 195 local and national media stories, which reached 102.5 million people.
In F2024, CanadaHelps spent $16.9m on its programs. CanadaHelps produces reports on the charity sector and provides technical and regulatory support to the charities it's partnered with. In F2024, CanadaHelps released its 7th edition of The Giving Report, which uses data from 2021. CanadaHelps reports that 18% of Canadians gave in 2021, down from 23% in 2010. Despite this, total giving in the sector increased from $11.3 billion in 2020 to $12.1 billion in 2021. The charity also reports that 57% of charities were unable to meet current levels of demand. In F2024, CanadaHelps launched its newest program: Charity Growth Academy to improve the ease of digital transformation. The charity created this program in response to its 2023 Digital Skills Survey, which showed that 48% of respondents reported they did not have the skills, expertise, or knowledge to digitalize their charity.
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Results and Impact
In F2024, 881,000 donors used CanadaHelps and the charity processed over 3.4 million donations. In total, it paid out $425.1m to charities.
While Ci highlights these key results, they may not be a complete representation of CanadaHelps’ results and impact.
This charity is not yet rated on impact. This shows as n/r and it does not affect its star rating.
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Finances
CanadaHelps’ audited financial statements do not use activity-based costing, which is a best practice. Ci used the charity’s T3010 filing with the CRA to report program, fundraising, and administrative costs.
CanadaHelps received $444.7m in donations in F2024. It distributed $425.1m in donor-designated grants, meaning it granted 96% of donations. CanadaHelps spent $16.9m on its programs and recorded a surplus of $4.8m after capital expenditures (the sale of its building).
CanadaHelps spent $180k on fundraising, which is less than 1% of donations, and $2.5m on administration, which is less than 1% of revenue. Total overhead spending is 1%. For every dollar donated to CanadaHelps, 99 cents are available to go to the cause.
CanadaHelps has $8.7m in reserve funds (cash and investments). The charity’s reserves can cover annual program costs for six months. This is within Ci’s reasonable range.
This charity report is an update that has been sent to CanadaHelps for review.
Updated on June 19, 2025 by Liam Chapleau.
Financial Review
Fiscal year ending June
|
2024 | 2023 | 2022 |
|---|---|---|---|
| Administrative costs as % of revenues | 0.6% | 0.5% | 0.5% |
| Fundraising costs as % of donations | 0.0% | 0.0% | 0.0% |
| Total overhead spending | 0.6% | 0.5% | 0.5% |
| Program cost coverage (%) | 51.6% | 33.5% | 28.2% |
Summary Financial StatementsAll figures in $000s |
2024 | 2023 | 2022 |
|---|---|---|---|
| Donations | 444,687 | 419,820 | 437,380 |
| Fees for service | 1,912 | 1,768 | 1,172 |
| Investment income | 866 | 613 | 107 |
| Other income | 740 | 535 | 422 |
| Total revenues | 448,205 | 422,737 | 439,080 |
| Program costs | 16,879 | 17,235 | 16,483 |
| Donor-designated donations | 425,129 | 400,230 | 420,630 |
| Administrative costs | 2,484 | 2,184 | 2,287 |
| Fundraising costs | 180 | 18 | 76 |
| Total spending | 444,672 | 419,667 | 439,476 |
| Cash flow from operations | 3,533 | 3,070 | (396) |
| Capital spending | (1,307) | 1,588 | 1,464 |
| Funding reserves | 8,708 | 5,767 | 4,649 |
Note: 1. Grants Payable: Ci adjusted for the change in amount due to charities, which affected donor-designated grants by ($1.2m) in F2024, ($1.3m) in F2023, and $1.9m in F2022. 2. Deferred Donations: Ci adjusted for deferred donations, which affected revenue by ($395k) in F2024, $332k in F2023, and $529k in F2022. 3. Amortization: Ci removed amortization from program, fundraising, and administrative costs on a pro-rata basis. Amortization was $1.5m in F2024, $1.2m in F2023, and $916k in F2022.
Salary Information
$350k + |
1 |
$300k - $350k |
0 |
$250k - $300k |
2 |
$200k - $250k |
0 |
$160k - $200k |
7 |
$120k - $160k |
0 |
$80k - $120k |
0 |
$40k - $80k |
0 |
< $40k |
0 |
Information from most recent CRA Charities Directorate filings for F2024
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Comments & Contact
Comments added by the Charity:
Charity Contact
This email address is being protected from spambots. You need JavaScript enabled to view it. Tel: 416-628-6948