WoodGreen Community Services
STAR RATINGCi's Star Rating is calculated based on the following independent metrics: |
✔
FINANCIAL TRANSPARENCY
Most recent Audited financial statements available on the charity’s website.
B
RESULTS REPORTING
Grade based on the charity's public reporting of the work it does and the results it achieves.
n/r
DEMONSTRATED IMPACT
The demonstrated impact per dollar Ci calculates from available program information.
NEED FOR FUNDING
Charity's cash and investments (funding reserves) relative to how much it spends on programs in most recent year.
93%
CENTS TO THE CAUSE
For a dollar donated, after overhead costs of fundraising and admin/management (excluding surplus) 93 cents are available for programs.
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OVERVIEW
About WoodGreen Community Services:
WoodGreen Community Services is a 4-star charity with an average results reporting score of B. For every dollar donated, 93 cents are available to go towards the cause. Its reserve funds can cover almost seven months of annual program costs.
Founded in 1937, WoodGreen Community Services (WCS) is a charity based in Toronto that aims to reduce poverty, promote self-sufficiency, and raise well-being through innovative programs. WCS offers various housing programs and social services to support low-income residents of Toronto. In fiscal 2025 (year ended March), WoodGreen Community Services spent $75.5m on its programs and grants. The charity does not provide a program spending breakdown. WCS’s main programs are housing, financial support services, youth, and other. At the time of this report, the 2025 annual report had not yet been released. This profile is based on the 2024 annual report.
Most of WoodGreen Community Services’ program spending is on its housing program. WCS has 1,761 social housing units located at 34 properties. 12 of these properties are independent housing units. The 1,761 social housing units in F2024 represent a 25% increase from F2023.
WoodGreen Community Services offers many programs that provide employment and financial support. In F2024, the WoodGreen Income Tax Clinic provided 3,118 clients with $11.2m in tax benefits. The Homeward Bound program graduates earned an average starting salary of $50-60k. In F2024, the Income Transition Project Phase successfully served 103 clients.
WoodGreen Community Services offers childcare and other youth programs. WCS has ten buildings that offer childcare services. In F2024, 760 children were served in its childcare centres and 3,331 youths were supported at the Youth Wellness Centre. WCS hopes to launch one additional child care centre by 2027.
WoodGreen Community Services reports that it has more than 75 programs. The ‘other’ program spending is on all the minor programs that don’t fall into the housing, financial support, or youth categories. This mostly includes support for people with disabilities, seniors, and newcomers. In F2024, WCS received 34,763 calls for support through the Toronto Seniors Helpline. WCS provided 54,607 meals to seniors and people living with disabilities by Meals on Wheels.
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Results and Impact
As a result of its employment program, WCS reported that 1,084 clients were employed in F2024. The charity released a Skills For Success for Experienced Workers Summary. This is a self-assessment survey for clients. Some of the results were as follows:
- 27% improvement in overall confidence.
- 33% improvement in confidence for foundational skills (reading, writing, digital literacy, numeracy, communication).
- 21% improvement in confidence for transferable skills (collaboration, adaptability, problem solving, creativity, innovation).
While Ci highlights these key results, they may not be a complete representation of WoodGreen Community Services’ results and impact.
This charity is not yet rated on impact (n/r).
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Finances
Ci consolidated the financial statements of WoodGreen Community Services and WoodGreen Foundation (WF) for the following analysis. As such, Ci excluded fund transfers between WCS and WF. WoodGreen Foundation is a separately registered charity that raises funds for WCS’s services.
WoodGreen Community Services and WoodGreen Foundation’s audited financial statements follow line-item costing meaning they do not properly disclose which expenses relate to programming, administrative, and fundraising activities. This is not a best practice.
In F2025, WCS received $8.5m in donations, up 6% from $8.1m in F2024. In F2025, the charity received $58.3m in government funding, representing 77% of total revenues. Administrative costs are 4% of total revenues (less investment income) and fundraising costs are 3% of total donations. For every dollar donated, 93 cents are available to go towards the cause. This is within Ci’s reasonable range for overhead spending. In F2025, WCS spent $75.5m on its programs which represents 93% of total revenues.
In F2025, WoodGreen Community Services had $43.3m in its reserve funds. This is enough to cover almost seven months of annual program costs.
Profile updated on July 29, 2025 by Abby Stout.
Financial Review
Fiscal year ending March
|
2025 | 2024 | 2023 |
|---|---|---|---|
| Administrative costs as % of revenues | 3.5% | 4.0% | 5.2% |
| Fundraising costs as % of donations | 3.2% | 6.2% | 11.4% |
| Total overhead spending | 6.7% | 10.2% | 16.5% |
| Program cost coverage (%) | 57.4% | 59.3% | 70.2% |
Summary Financial StatementsAll figures in $000s |
2025 | 2024 | 2023 |
|---|---|---|---|
| Donations | 8,535 | 8,087 | 5,150 |
| Government funding | 58,283 | 55,475 | 47,180 |
| Fees for service | 5,070 | 4,815 | 4,887 |
| Business activities (net) | 0 | 0 | 66 |
| Investment income | 2,280 | 2,551 | 797 |
| Other income | 7,332 | 6,418 | 3,494 |
| Total revenues | 81,500 | 77,347 | 61,574 |
| Program costs | 74,464 | 70,408 | 59,403 |
| Grants | 1,003 | 111 | 108 |
| Administrative costs | 2,794 | 3,000 | 3,146 |
| Fundraising costs | 275 | 500 | 585 |
| Other costs | 86 | 81 | 123 |
| Total spending | 78,621 | 74,100 | 63,364 |
| Cash flow from operations | 2,879 | 3,247 | (1,790) |
| Capital spending | (24) | (359) | (404) |
| Funding reserves | 43,328 | 41,786 | 41,771 |
Note: CONSOLIDATION: Ci consolidated the audited financial statements of WoodGreen Community Services and WoodGreen Foundation and removed grants transferred between the two charities. FOUNDATION DONATIONS: Ci excluded donations from WoodGreen Foundation, affecting total revenues by ($3.5m) in F2025, ($3.5m) in F2024, and ($2.8m) in F2023. FOUNDATION FEES: Ci removed administrative fees paid by the WF to WCS from other revenue and administrative costs, affecting total revenues and expenses by ($1.4m) in F2025, ($1.2m) in F2024, and ($956k) in F2023. DEFERRED DONATIONS: To report on a cash basis, Ci adjusted for deferred donations. This affected total revenues by ($797k) in F2025, $1.8m in F2024, and ($1.7m) in F2023. DEFERRED GOVERNMENT: Ci adjusted for deferred revenue from governmental sources affecting total revenues by $1.1m in F2025, $202k in F2024, and ($1.5m) in F2023. DEFERRED FOUNDATION: Ci adjusted for deferred revenue in the Foundation’s audited financial statements. This affected total revenues by $525k in F2025, ($828k) in F2024, and $nil in F2023. UNREALIZED GAIN (LOSS): Ci adjusted for unrealized gains (losses) from the Foundation. This affected total revenues by $617k in F2025, $690k in F2024, and $26k in F2023.
Salary Information
$350k + |
0 |
$300k - $350k |
0 |
$250k - $300k |
1 |
$200k - $250k |
3 |
$160k - $200k |
2 |
$120k - $160k |
4 |
$80k - $120k |
0 |
$40k - $80k |
0 |
< $40k |
0 |
Information from most recent CRA Charities Directorate filings for F2024
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Comments & Contact
Comments added by the Charity:
Charity Contact
This email address is being protected from spambots. You need JavaScript enabled to view it. Tel: 416-645-6000