Women in Need Society of Calgary

1005 11 Ave SW
Calgary, AB T2R 0G1
Executive Director: Karen Ramchuk
Board Chair: Tracie Noble

Charitable Reg. #:13518 5411 RR0001

STAR RATING

Ci's Star Rating is calculated based on the following independent metrics:

[Charity Rating: 4/5]

✔+

FINANCIAL TRANSPARENCY

Audited financial statements for current and previous years available on the charity’s website.

A-

RESULTS REPORTING

Grade based on the charity's public reporting of the work it does and the results it achieves.

n/r

DEMONSTRATED IMPACT

The demonstrated impact per dollar Ci calculates from available program information.

NEED FOR FUNDING

Charity's cash and investments (funding reserves) relative to how much it spends on programs in most recent year.

78%

CENTS TO THE CAUSE

For a dollar donated, after overhead costs of fundraising and admin/management (excluding surplus) 78 cents are available for programs.



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OVERVIEW

About Women in Need Society of Calgary:

Women in Need Society of Calgary is a 4-star, financially transparent charity with an above-average A- results reporting grade. It has a reasonably sized reserve of cash and investments, as well as 22% total overhead spending. For every dollar donated, 78 cents are available to go to the cause.

Founded in 1992, Women in Need Society of Calgary (WINS) sells discounted clothing, furniture, household supplies, hygiene products, and other basic needs at its thrift store for those who cannot otherwise afford full-priced products. WINS also offers warehouse and retail training courses to its clients, with many of these clients working at its thrift store after completing training. 81% of WINS' 27,313 clients are women because, according to the charity, existing wage gaps and lack of provincial childcare makes them more vulnerable to poverty.

WINS runs two program groups: Community Resource Hub and Employment Services. It spent $7.9m on its programs in the December 2024 fiscal year. The charity provided no further breakdown of its program spending at the time of this profile update.

Community Resource Hub is WINS’ main program. In 2024, the charity provided 8,229 program supports to 5,416 unique individuals. According to the charity, these supports include basic needs sold at a discount at its thrift store, emotional support sessions, and referrals to other charities.

Employment Services includes WINS’ retail and warehouse skills training courses. In 2024, the charity provided 9,711 supports (training sessions, bus tickets, steel toe boots, and job referrals) to 158 program participants spread across 24 cohorts. WINS also provided 25,155 hours of skills training during 2024.

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Results and Impact

Women in Need Society of Calgary spent $8.8m cash on its operations and helped 27,313 people, meaning it spent $321 / unique client helped in 2024. It also spent around $161 / support provided in 2024.

In 2024, WINS administered a Community Resource Hub program survey to 7,140 of its clients on perceived program results:

92% felt that the material supports (food and other basic need products) they received met their day-to-day needs.

97% of those who received emotional supports felt increased self-confidence.

92% developed supportive relationships after receiving emotional support.

 

WINS administered a second survey covering its Employment Program (158 participants):

71% found work within 90 days of graduating this program's classes.

86% of graduates felt improved self-confidence.

While Charity Intelligence (Ci) highlights these key results, they may not completely represent Women in Need Society of Calgary’s full results and impact.

Ci has not yet rated Women in Need Society of Calgary on demonstrated impact per dollar spent (n/r). This does not affect its star rating.

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Finances

WINS’ audited financial statements follow line-item costing, meaning it does not clearly report program, administrative, and fundraising expenses. This is not a best practice.

In 2024, WINS received $2.4m worth of donations and revenue raised from fundraising events (26% of total revenue). The majority (69%) of its revenue is from its net thrift store profits which increased to $6.5m in 2024 from the $5.8m received in 2023. Administrative costs are 4% of total revenue less investment income and fundraising costs are 18% of donations. Its 22% overhead spending means that for every dollar donated, 78 cents are available to go to the cause.

In 2024, WINS spent $7.9m on its programs – an 8% increase from $7.3m spent in 2023. The charity spent $939k on capital assets in 2024 (118% increase from $431k spent in 2023). The charity reported opening two new store locations in 2024 which likely explains this increase.

At the end of 2024, WINS had $2.7m worth of reserve funds (cash and investments). This can cover 34% or around four months of its annual program spending.

Profile updated by Julian Dranitsaris on June 23, 2025. Comments and corrections may be forthcoming.

Financial Review


Financial Ratios

Fiscal year ending December
202420232022
Administrative costs as % of revenues 4.3%5.9%5.4%
Fundraising costs as % of donations 17.6%38.0%23.1%
Total overhead spending 21.8%43.9%28.4%
Program cost coverage (%) 33.6%42.4%62.3%

Summary Financial Statements

All figures in $000s
202420232022
Donations 2,3681,1351,817
Government funding 99416514
Fees for service 189195242
Business activities (net) 6,4835,8035,112
Special events 6063155
Investment income 10716980
Other income 3810322
Total revenues 9,3447,8847,942
Program costs 7,9417,3426,295
Administrative costs 394457422
Fundraising costs 427455454
Total spending 8,7628,2547,172
Cash flow from operations 582(370)770
Capital spending 939431142
Funding reserves 2,7383,1743,985

Note: 1. LINE-ITEM COSTING: Since WINS follows line-item costing, Ci referenced its T3010 filings with the CRA when reporting program, administrative, and fundraising costs. 2. DEFERRED DONATIONS: Since WINS follows deferred accounting, Ci adjusted donations for changes in deferred contributions to more clearly show donors the year-to-year movement of cash within the charity. This affected total revenue by ($205k) in 2024, ($616k) in 2023, and $124k in 2022. 3. DEFERRED CAPITAL CONTRIBUTIONS: Ci adjusted donations for changes in deferred funding restricted for capital asset purchases. This affected total revenue by $227k in 2024, $118k in 2023, and ($84k) in 2022. 4. NET BUSINESS ACTIVITIES: Ci reported the charity’s business activities (thrift store) net of expenses, affecting both total revenue and expenses by ($415k) in 2024, ($376k) in 2023, and ($335k) in 2022. 5. WAGES PAYABLE: Ci adjusted program expenses for changes in wages payable. This affected total expenses by ($156k) in 2024, $73k in 2023, and $44k in 2022. 6. DONATIONS RECEIVABLE: Ci adjusted donations for changes in donations receivable. This affected total revenue by $34k in 2024, ($101k) in 2023, and $42k in 2022.

Salary Information

Full-time staff: 74

Avg. compensation: $54,803

Top 10 staff salary range:

$350k +
0
$300k - $350k
0
$250k - $300k
0
$200k - $250k
0
$160k - $200k
1
$120k - $160k
1
$80k - $120k
2
$40k - $80k
6
< $40k
0

Information from most recent CRA Charities Directorate filings for F2023

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Comments & Contact

Comments added by the Charity:

No comments have been added by the charity.

Charity Contact

Website: www.winsyyc.ca
This email address is being protected from spambots. You need JavaScript enabled to view it. Tel: 403-255-5102

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Charitable Registration Number: 80340 7956 RR0001