55 Eglinton Ave. E, Suite 502
Toronto, ON M4P 1G8
CEO: Dena Maule
Board Chair: Ruth Bastedo

Charitable Reg. #:13881 5618 RR0001

STAR RATING

Ci's Star Rating is calculated based on the following independent metrics:

[Charity Rating: 4/5]

✔+

FINANCIAL TRANSPARENCY

Audited financial statements for current and previous years available on the charity’s website.

B+

RESULTS REPORTING

Grade based on the charity's public reporting of the work it does and the results it achieves.

n/r

DEMONSTRATED IMPACT

The demonstrated impact per dollar Ci calculates from available program information.

NEED FOR FUNDING

Charity's cash and investments (funding reserves) relative to how much it spends on programs in most recent year.

68%

CENTS TO THE CAUSE

For a dollar donated, after overhead costs of fundraising and admin/management (excluding surplus) 68 cents are available for programs.



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OVERVIEW

About Hospice Toronto:

Hospice Toronto is a four-star charity with an average results reporting grade. The charity has reasonable overhead spending and is financially transparent.

Founded in 1988, Hospice Toronto (HTOR) provides care for people with serious illnesses and their caregivers. HTOR uses a care team model. Care teams are often made up of partners, families, friends, nurses, and volunteers who provide care. The charity helps set up the care teams, trains them, and supplements the teams with skilled volunteers if required. HTOR spent $1.2m on its programs in F2023. It spent $273k (24% of its program spending) on its Food Hamper program. The charity does not disclose a spending breakdown of its other programs.

The In-Home Support program assists clients and families with palliative care and provides caregiver relief. This includes helping with cooking, shopping, and emotional support. HTOR reports it provided 2,604 hours of hospice care in F2023.

The Food Hamper program provides grocery cards to clients experiencing food insecurity. HTOR states that many of the Hospice Toronto clients are facing economic hardship, and experience food insecurity as a result. The charity reports it spent 259 hours supporting the Food Hamper program in F2023.

Hospice Toronto also provides a variety of other support services for its clients. The charity runs both one-on-one and group grief support programs. It provided 378 hours of one-on-one support and 220 hours of group support in F2023. It also provided 615 hours of free therapy including reiki and expressive arts. HTOR defines young carers as youth under the age of 18 who are in a caregiving role for a family member. Its Young Carers program helps young carers cope and interact with other young people who have similar experiences. HTOR provided 1,508 hours of service to young carers and their families in F2023.

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Results and Impact

Hospice Toronto conducted a client satisfaction survey in 2023. Results from the survey include:

98% of clients felt their unique needs were being heard.

99% felt they were treated with dignity and respect.

80% of clients who received free therapy felt their wellbeing had improved.

Of the 60% of clients who were matched with an In-Home Hospice Companion, 92% agreed that the volunteer had improved their quality of life.

While Ci highlights these key results, they may not be a complete representation of Hospice Toronto’s results and impact.

The charity is not yet rated on impact (n/r).

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Finances

In F2023 Hospice Toronto received $624k in donations. The charity received $909k in government funding, representing 59% of total revenues.

Administrative costs are 7% of revenues (excluding investment income). Fundraising costs are 25% of donations. This results in total overhead spending of 32%. For every dollar donated, 68 cents are available to go to the cause. This falls within Ci’s reasonable range for overhead spending.

In F2023 HTOR spent $1.2m on its programs, which is 75% of its revenue. In F2023 it had a surplus of $97k.

Hospice Toronto has $1.3m in reserve funds (cash and investments). This can cover 112%, or one year and two months of its annual program spending.

This charity report is an update that has been sent for review to Hospice Toronto. Changes and edits may be forthcoming. 

Updated on August 2, 2024, by Grady Simpson.

Financial Review


Financial Ratios

Fiscal year ending March
202320222021
Administrative costs as % of revenues 6.7%2.7%6.7%
Fundraising costs as % of donations 25.3%17.5%9.8%
Total overhead spending 31.9%20.2%16.5%
Program cost coverage (%) 111.9%87.7%48.8%

Summary Financial Statements

All figures in $s
202320222021
Donations 624,074737,748788,689
Government funding 908,466843,4911,349,108
Investment income 10,47122,091112,104
Other income 4,95902,850
Total revenues 1,547,9701,603,3302,252,751
Program costs 1,157,0631,290,2331,939,084
Administrative costs 102,29043,173144,076
Fundraising costs 157,619129,12976,980
Other costs 33,99600
Total spending 1,450,9681,462,5352,160,140
Cash flow from operations 97,002140,79592,611
Capital spending 0024,363
Funding reserves 1,295,1491,131,682947,151

Note: DEFERRED ADJUSTMENT: HTOR uses deferred accounting. To show donors information on a consistent basis, Ci adjusted for these deferred revenues. This affected non-government revenues by ($1k) in F2023, $25k in F2022, and ($250k) in F2021. Deferred adjustments affected government revenues by $63k in F2023, ($8k) in F2022, and $4k in F2021.

Salary Information

Full-time staff: 7

Avg. compensation: $81,999

Top 10 staff salary range:

$350k +
0
$300k - $350k
0
$250k - $300k
0
$200k - $250k
0
$160k - $200k
0
$120k - $160k
1
$80k - $120k
0
$40k - $80k
6
< $40k
0

Information from most recent CRA Charities Directorate filings for F2023

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Comments & Contact

Comments added by the Charity:

No comments have been added by the charity.

Charity Contact

Website: www.hospicetoronto.ca
This email address is being protected from spambots. You need JavaScript enabled to view it. Tel: 416-364-1666

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Charitable Registration Number: 80340 7956 RR0001