363 Coventry Road
Ottawa, ON K1K2C5
President & CEO: Dennise Taylor-Gilhen
Board Chair: Thom Donnelly

Charitable Reg. #:10816 0250 RR0001

STAR RATING

Ci's Star Rating is calculated based on the following independent metrics:

[Charity Rating: 5/5]

✔+

FINANCIAL TRANSPARENCY

Audited financial statements for current and previous years available on the charity’s website.

A

RESULTS REPORTING

Grade based on the charity's public reporting of the work it does and the results it achieves.

n/r

DEMONSTRATED IMPACT

The demonstrated impact per dollar Ci calculates from available program information.

NEED FOR FUNDING

Charity's cash and investments (funding reserves) relative to how much it spends on programs in most recent year.

67%

CENTS TO THE CAUSE

For a dollar donated, after overhead costs of fundraising and admin/management (excluding surplus) 67 cents are available for programs.



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OVERVIEW

About United Way East Ontario:

United Way East Ontario is a 5-star charity. It has an A Results Reporting grade, which is above average. For every dollar donated, 67 cents are available to go to the cause, which is within Ci's reasonable range.

Founded in 1933, United Way Ottawa merged with three smaller United Ways: United Ways of Prescott-Russell, Lanark County, and Renfrew County, in 2017. It formally changed its name to United Way East Ontario (UWEO) in 2019. The charity aims to bring people together to build strong, healthy, and safe communities. Grants fit into three focus areas: Healthy People, All That Kids Can Be, and Poverty to Possibility. The charity’s F2025 annual report reviews the results of its F2024 grants. In F2024 UWEO also granted out through the Community Services and Recovery Fund (CSRF). The charity did not grant through CSRF in F2025.

Healthy People represented 43% of grant and program costs in F2024. UWEO works to improve equity, connections, and wellbeing for the most vulnerable people in its communities. In F2024, UWEO reached 74,957 people and recorded 111,897 program hours. The charity funded 49 programs through 43 community agencies. In F2024, 39,146 people received crisis support and 11,332 people received mental health and addiction support.  

All That Kids Can Be represented 40% of grant and program costs in F2024. UWEO partners with local agencies to provide early-childhood education, young parent support, after-school programs, mental health counselling, and support for homeless youth. In F2024, UWEO reached 13,439 people and recorded 153,709 program hours. The charity funded 46 programs through 39 community agencies. In F2024, 1,274 youth received mental health support, 1,390 youth participated in after-school programs, and 705 families received supportive resources, training, and teaching skills.

Poverty to Possibility represented 17% of program costs in F2024. UWEO partners with agencies to provide job training, mentorship for job seekers, and education for employers. In F2024, UWEO reached 4,752 people and recorded 8,931 program hours. The charity funded 17 programs across 15 community agencies. In F2024, 1,948 people received financial services and support, 1,301 newcomers to Canada received employment support, and 1,241 disabled people received employment support. 

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Results and Impact

United Way East Ontario reports outcomes for each of the focus areas.

Healthy People: In F2024, 91% of the 11,332 people who received mental health support improved mental health outcomes. 91% of the 8,743 residents that engaged with their community on important issues reported increased meaningful connections. 56% of the 39,146 people that received crisis support experienced a reduction in distress.  

All That Kids Can Be: In F2024, 95% of the 705 families that were provided information, resources and training reported increased awareness of their children’s development needs. 59% of the 1,390 youths served in after-school programs developed soft skills such as time management, communication, and critical thinking. 87% of the 1,274 youths that accessed mental health, addiction, or crisis supports achieved their counselling goals. 141 youths moved into affordable housing. 90% of the 11,764 youths served with emotional well-being tools reported improved happiness and better access to coping strategies.  

Poverty to Possibility: In F2024, 67% of the 2,804 people served by all employment programs found employment. 42% of the 1,301 new Canadians served through employment programs found employment. 71% of the 1,241 disabled people served through employment programs found employment.  93% of the 1,948 that received financial crisis supports reported feeling more secure.

While Ci highlights these key results, they may not be a complete representation of United Way East Ontario’s results and impact.

This charity is not yet rated on impact. This does not affect the star rating and shows as n/r.

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Finances

United Way East Ontario's audited statements use activity-based costing, which is a best practice. 

United Way East Ontario received $22.7m in donations in F2025. The charity spent $7.1m on its programs and grants, which is 49% of revenue (excluding donor-designated grants). UWEO recorded a deficit of $393k, meaning it drew on its reserves to fund its operations.

UWEO spent $5.2m on fundraising, which is 23% of donations, and $2.6m on administration, which is 10% of revenue (excluding investment income). Total overhead spending is 33%. For every dollar donated, 67 cents are available to go to the cause, which is just outside Ci's reasonable range. 

UWEO has $12.9m in reserve funds (cash and investments), of which $453k is donor endowed. Excluding donor-endowed funds, the charity’s reserves can cover 1 year and 9 months of its annual program and grant costs. This is within Ci’s reasonable range.

This charity report is an update that has been sent to United Way East Ontario for review.

Updated on August 12, 2025 by Liam Chapleau.

Financial Review


Financial Ratios

Fiscal year ending March
202520242023
Administrative costs as % of revenues 10.5%6.6%9.0%
Fundraising costs as % of donations 23.0%22.0%23.9%
Total overhead spending 33.5%28.6%32.9%
Program cost coverage (%) 175.6%136.5%200.5%

Summary Financial Statements

All figures in $000s
202520242023
Donations 22,74522,41622,776
Government funding 04,325201
Special events 000
Investment income 916921(206)
Other income 2,2472,4162,236
Total revenues 25,90730,07825,006
Program costs 2,8137,4133,806
Grants 4,3214,3364,343
Donor-designated donations 11,31011,15010,707
Administrative costs 2,6201,9292,265
Fundraising costs 5,2364,9215,448
Total spending 26,30129,75026,568
Cash flow from operations (393)329(1,562)
Capital spending 90033
Funding reserves 12,93916,45416,742

Note: 1. Deferred Revenue: Ci adjusted for deferred revenue within donations, other revenue, and government funding. This affected revenue by ($2.0m) in F2025, ($80k) in F2024, and $1.2m in F2023. 2. Fundraising Cost Recoveries: Ci included fundraising cost recoveries within other revenue. This affected revenue and expenses by $2.0m in F2025, $1.9m in F2024, and $1.9m in F2023. 3. Unrealized Losses: Ci included unrealized losses, which affected investment income by $729k in F2025, $765k in F2024, and ($358k) in F2023. 4. Amortization: Ci removed amortization from program, fundraising and administrative costs on a pro-rata basis. Amortization was $68k in F2025, $79k in F2024, and $78k in F2023.

Salary Information

Full-time staff: 71

Avg. compensation: $64,755

Top 10 staff salary range:

$350k +
0
$300k - $350k
0
$250k - $300k
1
$200k - $250k
0
$160k - $200k
4
$120k - $160k
5
$80k - $120k
0
$40k - $80k
0
< $40k
0

Information from most recent CRA Charities Directorate filings for F2024

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Comments & Contact

Comments added by the Charity:

No comments have been added by the charity.

Charity Contact

Website: www.unitedwayeo.ca
This email address is being protected from spambots. You need JavaScript enabled to view it. Tel: 613-228-6700

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Charitable Registration Number: 80340 7956 RR0001