363 Coventry Road
Ottawa, ON K1K 2C5
President & CEO: Rachael Wilson
Board Chair: Jennifer Madigan

Charitable Reg. #:10816 0250 RR0001

STAR RATING

Ci's Star Rating is calculated based on the following independent metrics:

[Charity Rating: 5/5]

✔+

FINANCIAL TRANSPARENCY

Audited financial statements for current and previous years available on the charity’s website.

A

RESULTS REPORTING

Grade based on the charity's public reporting of the work it does and the results it achieves.

n/r

DEMONSTRATED IMPACT

The demonstrated impact per dollar Ci calculates from available program information.

NEED FOR FUNDING

Charity's cash and investments (funding reserves) relative to how much it spends on programs in most recent year.

73%

CENTS TO THE CAUSE

For a dollar donated, after overhead costs of fundraising and admin/management (excluding surplus) 73 cents are available for programs.



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OVERVIEW

About United Way East Ontario:

United Way East Ontario is a 5-star charity. It has above average disclosure with an A results reporting grade. It holds reserves within Ci’s reasonable range. For every dollar donated to United Way East Ontario, 73 cents are available to go to the cause. 

Founded in 1933, United Way Ottawa merged with three smaller United Ways: United Ways of Prescott-Russell, Lanark County, and Renfrew County, in 2017. It formally changed its name to United Way East Ontario (UWEO) in 2019. The charity aims to bring people together to build strong, healthy, and safe communities. UWEO funds local agency partners across three focus areas: Healthy People, All That Kids Can Be, and Poverty to Possibility. The charity’s F2026 annual report reviews the results of its F2025 funding.

The charity reports that 26% of people in Ontario rate their mental health as poor or fair, and that 1 in 5 Grade 7-12 students in Ottawa and rural East Ontario use non-medical opioids. Homelessness remains acute in the region: 2,952 people in Ottawa were experiencing homelessness as of the city's 2024 point-in-time count. Seniors face their own strain, with 11% of those living alone in Ontario falling under the poverty line, compared to 3% of seniors living in a family setting.

Healthy People, Strong Communities accounted for 42% of program and grant costs in F2025. This funding supports crisis lines, senior day programs, and community-led local initiatives for vulnerable groups. In F2025, UWEO funded 37 collaborations and initiatives, 49 programs, and 39 community agencies, reaching 67,947 people, with 1,451 volunteers contributing 88,665 hours.

All That Kids Can Be accounted for 39% of program and grant costs in F2025. This funding supports early childhood education, young parent support, after-school programs, mental health and substance use counselling, and homelessness services for youth. In F2025, UWEO funded 13 collaborations and initiatives, 35 programs, and 34 community agencies, reaching 16,679 people, with 1,772 volunteers contributing 118,227 hours.

From Poverty to Possibility accounted for 19% of program and grant costs in F2025. This funding supports employment programs that help people build financial stability by matching their skills and experience to jobs. In F2025, UWEO funded 21 collaborations and initiatives, 15 programs, and 11 community agencies, reaching 5,036 people, with 160 volunteers contributing 6,480 hours.

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Results and Impact

The following results are self-reported by United Way East Ontario's funded partner agencies as part of their program reporting requirements. Agencies track and submit outcome data based on indicators developed with United Way, covering the period from July 1, 2024, to June 30, 2025.

Healthy People, Strong Communities

  • 88% of clients had improved mental health outcomes
  • 93% of clients reported reduced feelings of isolation and loneliness
  • 89% of participants had increased meaningful connections as a result of their engagement
  • 66% of clients experienced a reduction to their distress

All That Kids Can Be

  • 87% of caregivers reported having increased confidence in their parenting ability
  • 85% of children developed soft skills like time management, communication, and critical thinking
  • 87% of youths achieved their counselling goals
  • 160 youths moved into affordable housing with no limitations or requirements
  • 88% of youths reported improved emotional wellbeing and better access to positive coping strategies

From Poverty to Possibility

  • 37% of newcomer job seekers found employment
  • 74% of job seekers with disabilities found employment
  • 44% of clients enrolled in time-limited education or training
  • 46% of participants found employment as a result of the program
  • 96% of people supported felt safer and more secure 

While Ci highlights these key results, they may not be a complete representation of United Way East Ontario’s results and impact. This charity is not yet rated on impact. This does not affect the star rating and shows as n/r.

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Finances

In F2026, UWEO earned $28.3m in revenue of which $25.2m (89%) came from donations.

Administrative costs are 8% of revenues (less investment income). Fundraising costs are 20% of donations. Total overhead is 27%. For every dollar donated to United Way East Ontario, 73 cents are available for programs. This is within Ci's reasonable range.

In F2026, UWEO spent $3.7m on its programs. It also distributed $15.2m in grants, of which $10.9m (71%) were donor designated. The charity recorded a $2.4m surplus and spent $1.2m on capital projects.

UWEO has $14.9m in net reserves. Of this, $455k is donor endowed. Excluding donor-endowed funds, UWEO could cover 180% or roughly one year and 10 months of annual program costs.

This charity update has been sent to United Way of East Ontario for review. Changes and edits may be forthcoming. Updated by Nick Reszetnik on July 17, 2026.

Financial Review


Financial Ratios

Fiscal year ending March
202620252024
Administrative costs as % of revenues 7.6%11.3%6.5%
Fundraising costs as % of donations 19.6%25.0%21.7%
Total overhead spending 27.2%36.3%28.2%
Program cost coverage (%) 179.7%175.6%136.5%

Summary Financial Statements

All figures in $000s
202620252024
Donations 25,17220,95622,675
Government funding 004,325
Investment income 650916921
Other income 2,5092,2362,627
Total revenues 28,33124,10730,548
Program costs 3,7032,8137,413
Grants 4,3444,3214,336
Donor-designated donations 10,86711,31011,150
Administrative costs 2,0952,6201,929
Fundraising costs 4,9325,2364,921
Total spending 25,94126,30129,750
Cash flow from operations 2,390(2,194)799
Capital spending 1,192900
Funding reserves 14,87512,93916,454

Note: 1. Deferred Revenue: Ci adjusted for deferred revenue within donations and other revenue. This affected revenue by ($628k) in F2026, ($235k) in F2025, and ($179k) in F2024. 2. Fundraising Cost Recoveries: Ci included fundraising cost recoveries within other revenue. This affected revenue and expenses by $2.2m in F2026, $2.0m in F2025, and $1.9m in F2024. 3. Unrealized Losses: Ci included unrealized losses, which affected investment income by $513k in F2026, $729k in F2025, and $765k in F2024. 4. Amortization: Ci removed amortization from program, fundraising and administrative costs on a pro-rata basis.

Salary Information

Full-time staff: 74

Avg. compensation: $68,396

Top 10 staff salary range:

$350k +
0
$300k - $350k
0
$250k - $300k
1
$200k - $250k
1
$160k - $200k
6
$120k - $160k
2
$80k - $120k
0
$40k - $80k
0
< $40k
0

Information from most recent CRA Charities Directorate filings for F2025

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Comments & Contact

Comments added by the Charity:

No comments have been added by the charity.

Charity Contact

Website: www.unitedwayeo.ca
This email address is being protected from spambots. You need JavaScript enabled to view it. Tel: 613-228-6700

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Charitable Registration Number: 80340 7956 RR0001