Acclaim Health is a 3-star charity with a B results reporting grade, which is average. Its overhead spending is above Ci’s reasonable range, and its reserve funds could cover just over four months of annual program costs, within Ci’s reasonable range.

Founded in 1973, Acclaim Health (AH) provides care to seniors and people with health needs in the Halton region to support their independent living. According to AH, social isolation and the demand for dementia care and bereavement support has increased significantly post-pandemic. The charity runs two main programs: Home Care and Community Programs. In the fiscal year ending March 2025 (F2025), AH spent $36.8m on its programs.

Home Care represented 77% of reported program spending in F2025. This program provides personalized support to clients in their homes, including assistance with daily activities and health-related care. In F2025, AH reported providing 433,869 personal support visits to clients, a 13% increase from F2024. It also reported delivering 5,505 free footcare sessions to 1,111 people in partnership with the Burlington Family Health Team.

Community Programs accounted for 23% of reported program spending. This program includes initiatives such as Tech Cafés, social events, and community meals that help older adults stay connected, learn digital skills, and reduce isolation through social interaction and peer support. In F2025, AH reported that each community lunch received up to 60 attendants.

Acclaim Health’s audited financial statements follow line-item costing, which is not a best practice in financial reporting. As such, Ci referred to the charity’s T3010 filings with the CRA to report program, administrative, and fundraising costs.

In F2025, AH received $1.3m in donations, which was 3% of total revenue. It received $6.6m in government funding and $34.6m in fees for service (a 12% increase from $30.9m in F2024).

Program costs were $36.8m (83% of total revenue) in F2025. The charity ran a surplus of $2.1m (5% of total revenue).

Fundraising costs were $392k (31% of donations) and administrative costs were $4.3m (10% of revenue less investment income). Total overhead spending was 41%, meaning that for every dollar received, 59 cents are available to go to the cause.

AH ended F2025 with $12.9m in reserve funds (cash and investments). With these funds, AH could cover its annual program costs for just over 4 months, which is within Ci’s reasonable range.

This charity profile is an update that has been sent to Acclaim Health for review. Changes and edits may be forthcoming.

Updated on June 5th, 2025 by Ava Anderson.