1100 - 2200 Yonge St
Toronto, ON M4S 2C6
Executive Director: Marc Hull-Jacquin
Board Chair: Danielle Muise

Charitable Reg. #:77637 2492 RR0001

STAR RATING

Ci's Star Rating is calculated based on the following independent metrics:

[Charity Rating: 4/5]

✔+

FINANCIAL TRANSPARENCY

Audited financial statements for current and previous years available on the charity’s website.

B+

RESULTS REPORTING

Grade based on the charity's public reporting of the work it does and the results it achieves.

n/r

DEMONSTRATED IMPACT

The demonstrated impact per dollar Ci calculates from available program information.

NEED FOR FUNDING

Charity's cash and investments (funding reserves) relative to how much it spends on programs in most recent year.

87%

CENTS TO THE CAUSE

For a dollar donated, after overhead costs of fundraising and admin/management (excluding surplus) 87 cents are available for programs.



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OVERVIEW

About Shelter Movers:

Shelter Movers is a four-star, financially transparent charity with an above-average B+ results reporting grade. It also has a reasonable amount of overhead spending and a reasonably sized reserve fund. For every dollar donated, 87 cents are available to go to the cause.

Founded in 2016, Shelter Movers provides free moving and storage services in 11 Canadian cities for women and children living with an abusive family member.  It does this by first processing referrals made by social workers, doctors, law enforcement, shelters, and schools before coordinating an emergency move with the client. Shelter Movers' volunteers also directly help clients during moving day. According to the charity, violence against women costs the Canadian economy $7.2 billion each year, with police reporting 93,000 nationwide domestic violence incidents annually.

Shelter Movers' only program is moving clients to safety from abusers. The charity spent $3.6m on this program in the fiscal year ending in March 2024 (F2024).

Moving is the charity’s only program. During F2024, the charity completed 1,788 moves across 11 Canadian cities, a 13% increase from 1,579 moves completed during F2023. The charity moved 3,431 parents and children.

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Results and Impact

According to the charity, the 3,441 people it moved during F2024 would have likely become homeless if not for the charity’s moving program. Since the charity moved 3,431 people across 1,788 moves, it moved around two people during each move.

Shelter Movers spent $3.6m on its moving program in F2024. This means it spent an average of $2,031 on each move.

While Ci highlights these key results, they may not completely represent Shelter Movers' results and impact.

This charity is not yet rated on demonstrated social impact per dollar spent (n/r). This does affect its star rating.

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Finances

Shelter Movers' audited financial statements follow line-item costing, meaning that it did not clearly disclose how much it spent on program, administrative, and fundraising activities in its audited financial statements. This is not a best practice.

During F2024, the charity received $3.6m worth of donations and special events revenue, a 50% increase from $2.4m received in F2023 and 68% of total revenue. The charity also received $1.8m worth of government funding, a 26% increase from $1.4m received in F2023.

Administrative costs are 9% of total revenue less investment income and fundraising costs are 4% of donations. This results in 13% total overhead spending, meaning that for every dollar donated, 87 cents are available to go to the cause. 

Shelter Movers spent $3.6m on its moving program during F2024, a 32% increase from $2.8m spent during F2023. The charity also made a $638k investment in Fireman Movers Inc. –  a Toronto-based professional moving and storage company. The charity acquired 70% of this company’s outstanding shares. According to the charity, this acquisition helps it meet increasing client needs throughout the Greater Toronto Area.

At the end of F2024, the charity had $1.8m worth of net reserve funds (cash and investments) that covers 51% or around six months of its annual program spending.

Profile updated by Julian Dranitsaris on March 25, 2025. Comments and corrections may be forthcoming.

Financial Review


Financial Ratios

Fiscal year ending March
202420232022
Administrative costs as % of revenues 9.0%13.1%15.7%
Fundraising costs as % of donations 3.7%3.2%1.1%
Total overhead spending 12.7%16.3%16.8%
Program cost coverage (%) 50.7%51.5%53.7%

Summary Financial Statements

All figures in $000s
202420232022
Donations 2,0321,6741,101
Government funding 1,7661,401919
Special events 1,565725280
Investment income 331
Total revenues 5,3653,8032,300
Program costs 3,6322,7561,829
Administrative costs 485498360
Fundraising costs 1327715
Total spending 4,2493,3312,204
Cash flow from operations 1,11647296
Capital spending 000
Funding reserves 1,8401,420983

Note: 1. LINE-ITEM COSTING: Since Shelter Movers follows line-item costing, Ci referred to its T3010 filings with the CRA to report program, administrative, and fundraising costs. 2. CHANGES IN DEFERRED DONATIONS: Shelter Movers follows deferred accounting, meaning Ci adjusted revenues and expenses to report financial information on a consistent basis. Ci adjusted donations for changes in deferred contributions, affecting revenue by ($100k), $195k, and ($nil) in F2024, F2023, and F2022, respectively. 3. CHANGES IN DEFERRED GOVERNMENT FUNDING: Ci adjusted government funding for changes in deferred government revenue, affecting revenue by ($41k), $58k, and $8k in F2024, F2023, and F2022, respectively. 4. CHANGES IN DONATIONS RECEIVABLE: Ci adjusted donations for changes in contributions receivable, affecting revenue by ($4k), ($24k), and $31k in F2024, F2023, and F2022, respectively. 5. CHANGES IN GOVERNMENT GRANTS RECEIVABLE: Ci adjusted government funding for changes in government grants receivable, affecting revenue by ($nil), $69k, and $12k in F2024, F2023, and F2022, respectively. 5. FIREMAN MOVERS INC. INVESTMENT LOSS: Ci reduced revenue by its reported investment loss after its acquisition of Fireman Movers Inc. This affected total revenue by ($58k) in F2024.

Salary Information

Full-time staff: 32

Avg. compensation: $73,945

Top 10 staff salary range:

$350k +
0
$300k - $350k
0
$250k - $300k
0
$200k - $250k
0
$160k - $200k
0
$120k - $160k
2
$80k - $120k
2
$40k - $80k
6
< $40k
0

Information from most recent CRA Charities Directorate filings for F2024

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Comments & Contact

Comments added by the Charity:

No comments have been added by the charity.

Charity Contact

Website: www.sheltermovers.com
This email address is being protected from spambots. You need JavaScript enabled to view it. Tel: 1-855-203-6252

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Charitable Registration Number: 80340 7956 RR0001